Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Delivery a bit late but may be due to covid19. But all good”

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Posted 4 years ago

“Excellent service and delivery within 24 hrs”

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Posted 4 years ago

“The products arrived very quickly and were well packaged. The communication was excellent.”

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Posted 4 years ago

“Well packaged and faster delivery than expected.”

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Posted 4 years ago

“Quick fantastic service.Thank you.”

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Posted 4 years ago

“This is a beautiful map. I'm so happy with my purchase.”

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Posted 4 years ago

“I am very pleased with my purchase from Online Lighting, the service was quick. I ordered the lights and bulbs on Tuesday and received them the next day, very well packaged too.”

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Posted 4 years ago

“Both lights have arrived damaged and I am still awaiting a response as I have asked for replacement. I have an electrician booked for Monday and need them by then. Very poor service”

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Posted 4 years ago

“Arrived within 2 days. Excellent”

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Posted 4 years ago

“Delivery was exceptionally speedy. Light for bedroom looks good although not yet fitted. Outdoor wall lights again not yet fitted but seem good for price. Packing was first rate as was communication of despatch.”

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Posted 4 years ago

“Quick, efficient and excellent product. Will use again.”

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Posted 4 years ago

“Extremely quick delivery although 1 light damaged due to courier leaving outside and box getting wet and soft”

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Posted 4 years ago

“Lovely silver lamp (Lucide Paolo Table Lamp - Silver) - came with a two pin plug but adapter provided. Super fast shipping. Recommended and would buy again.”

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Posted 4 years ago

“Delivered safely Will use again”

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Posted 4 years ago

“I received my order within 24 hours of placing it. Great service. Easy to navigate web site with loads of choice. Good value for money and I am a very satisfied customer. Thank you.”

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Posted 4 years ago

“Excellent service and next day delivery”

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Posted 4 years ago

“Very happy with this light & a quick delivery 🚚.”

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Posted 4 years ago

“I was delighted that my light was on its way to me so soon after ordering. So that’s the good bit. However, it didn’t arrive as promised. Hermes promised delivery Thursday between 4 pm -6 pm but claimed first of all the courier had issue with access(?) There are no access issues whatsoever.,I am very conveniently located. Then it was claimed I wasn’t in. I’d been in all day! Cooking in my kitchen right at the front of my house so I’d see anybody coming to my door. No card was left. So disappointed that my light didn’t arrive. Hence only 3 stars.”

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Posted 4 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 2 years ago

“Sadly my lamp arrived very quickly but had a little ‘nick’ out of it at the top of lamp... I was disappointed so took photos and emailed the customer service dept..... Hey presto I’m getting a new replacement lamp no quibbles ......😃 So I’m very happy with everything now, ok it’s not arrived yet but I’m a happy enough customer and wouldn’t hesitate to order again or recommend the website all good..!”

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Posted 4 years ago

“Fast, efficient delivery. Item arrived quicker than expected. Exactly as advertised on website. Cheaper than all other suppliers. Very satisfied with purchase.”

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Posted 4 years ago

Online Lighting is rated 4.4 based on 1,071 reviews