Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.44

4.4 Rating 1,068 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 5th December 2024

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price and service”

Helpful Report

Posted 3 years ago

“Excellent service. Order placed late afternoon and light fitting arrived next morning.”

Helpful Report

Posted 3 years ago

“Products look good value and a great range. 1 grumble was delivery condition. I received x 2 6ft LED Batten lights and the packaging was open and squashed even though labelled FRAGILE!, the APC driver said it was like that when he picked them up from depot? The products inside were undamaged and thankfully worked. Obsevation: The box they were sent out in was too big (could probably get x 6 in) so maybe pack some cardboard into the box to incease integrity. Positive note: Lights are installed and work great!!!”

Helpful Report

Posted 3 years ago

Sincere apologies your order arrived with the packaging less than pristine. Let us know please if we can assist further. The Customer Care Team

Posted 2 years ago

“I ordered them at the weekend and they came today Wednesday very pleased with the delivery”

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Posted 3 years ago

“Well priced, quick delivery and lovely product!! Will definitely order from you again...Refreshing to have such great service. Thank you.”

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Posted 3 years ago

“Excellent service and very happy with my purchase. Would be glad to recommend and use again.”

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Posted 3 years ago

“Light was as discribed and was sent the next day spot on *****”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“Arrived today, packaging perfect and so is the table lamp, absolutely love it”

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Posted 3 years ago

“Beautiful lamps and great quality. Delivery was very quick too!”

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Posted 3 years ago

“Easy to order. Delivered the next day - very impressed!”

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Posted 3 years ago

“All went very smoothly. Helpful email confirmation, dispatched v quickly and delivery arrived as expected. Product in tact and as expected. I didn't engage with customer services as not needed.”

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Posted 3 years ago

Thank you on behalf of the team. The Customer Care Team

Posted 2 years ago

“Light fitting looks amazing ,service was fast ,efficient and very prompt ,well packed and more importantly easy to assemble ,highly recommended.”

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Posted 3 years ago

“Very impressed with the service from ordering to a time slot for delivery, would highly recommend 😀”

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Posted 3 years ago

“Online Lighting dispatched the order on time. However, the courier has failed to deliver or have lost the parcel as it is still showing out for delivery. Tried to contact the company but still waiting on a reply.”

Helpful Report

Posted 3 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 2 years ago

“Absolutely stunning”

Online Lighting 5 star review on 4th June 2021

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Posted 3 years ago

“Delivered on time and packed well. Easy to fit and looks outstanding”

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Posted 3 years ago

“The lights arrived very fast and beautifully packed. They were not expensive but look impressive”

Online Lighting 5 star review on 29th May 2021

Helpful Report

Posted 3 years ago

“Outside lantern arrived the day after it was ordered. Looks perfect and just what I wanted. Waiting for new build to be ready but sure it will look lovely in situ.”

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Posted 3 years ago

“I purchased 2 Endon Lessina Touch Lamp Brushed Gold and they arrived in less than 24hours. The lights are beautiful and the service was fantastic!”

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Posted 3 years ago

“excellent value and these are lovely lights. I was a little underwhelmed when they arrived as I thought the bulb couldn't possibly be bright enough, but wow at night they looked amazing. Great find!”

Online Lighting 5 star review on 27th May 2021

Helpful Report

Posted 3 years ago

Online Lighting is rated 4.4 based on 1,068 reviews