Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really beautiful, great quality!”

Online Lighting 5 star review on 14th January 2021

Helpful Report

Posted 3 years ago

“Really pleased with my purchase. Looks great. Very quick efficient service and excellent value. Would definitely use this company again.”

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Posted 3 years ago

“first class service and goods were amazing loads of light off the led tubes ... thanks again for amazing service”

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Posted 3 years ago

“More than happy with the light we ordered, and the service was excellent and delivery was not only free but very quick . I was emailed time delivery was expected and arrived bang on time. I would be more than happy to use your site again . Thank you Mr johnston”

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Posted 3 years ago

“Excellent quality light, delivered quicker than quoted. Recommended”

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Posted 3 years ago

“Excellent prompt delivery and quality product, would highly recommend Online Lighting.”

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Posted 4 years ago

“Delivery was prompt and i was kept informed via email of progress of order Good quality fittings and easy to install. I will shop with online again.”

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Posted 4 years ago

“Paid for fast delivery of items that were apparently in stock and only half the order turns up Shoddy service but product is fine”

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Posted 4 years ago

“I ordered light on 7 January and received an automatic acknowledgement of my order. I am now awaiting further news of despatch date. Difficult to review so little activity. I suggest you schedule request for reviews further down the line!”

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Posted 4 years ago

“here within the day light is amazing can’t wait to put it up”

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Posted 4 years ago

“easy to use, great updates on delivery info and speedy as well”

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Posted 4 years ago

“Excellent product at good price. Swift service and delivery. Product extremely well packaged. A good edition to existing furniture”

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Posted 4 years ago

“Good value, good communication and good product efficiently delivered👍”

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Posted 4 years ago

“great light at an awesome price. Good communication, what more can I say ? except I'm Just going to have a cheeky peek for some more lights.”

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Posted 4 years ago

“Love my light , but i was very close to not accepting it from the courier because the box was battered and completely open underneath, thankfully light survived”

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Posted 4 years ago

“Excellent all arrived safely 👍”

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Posted 4 years ago

“Great product, fast delivery. Very pleased with my purchase”

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Posted 4 years ago

“I paid for a 1-2 day delivery the product has still not arrived 5 days later. When I tried to track it I was told there was not tracking information. What is the point of offering tracking. I plan to cancel the order, I wonder how long it will be before I get my refund.”

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Posted 4 years ago

Slight delay in orders being delivered over the late December period. I note we refunded your Express Delivery charge and you elected to keep your order. The Customer Care Team

Posted 2 years ago

“To date, I haven't received any service of any sort from you at all! All I've had so far is an email dated 28th. December confirming my order, and an email from Hermes on the 30th saying they're waiting to receive a package from you so they can deliver it. Apparently, they are still waiting. It seems somewhat premature, therefore, to be requesting feedback on what will eventually, by today's standards, be rather slow service.”

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Posted 4 years ago

“Fast delivery well packaged .. lamp is great quality ..shame it didn’t come with a u.k plug on it or advised to buy an adapter while ordering ... apart from that well pleased with purchase”

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Posted 4 years ago

Online Lighting is rated 4.4 based on 1,071 reviews