Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, nothing to fault”

Helpful Report

Posted 3 years ago

“Lamp easily found on website, great quality for cost, delivery prompt and simple to track, packaging robust and secure - highly recommend”

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Posted 3 years ago

“A very good product range, very good pricing and coupled with an extremely good courier service that I have used for very many years. A very good shopping experience.”

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Posted 3 years ago

“I bought a light from this company and I have questions about it - I have sent 2 messages to this company and they have still not responded - they are more interested in my writing a review than offering customer service in my opinion.”

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Posted 3 years ago

Thank you for getting in touch with us - sorry to read you seem disapointed. Let us know how we can help in regard to this table lamp - cusomerservice@lighting-direct.co.uk Our Marketing Team send out the review requests and it is not mandatory for them to be responded to just to put your mind at rest. The Customer Care Team

Posted 2 years ago

“Excellent service , very quick and professional. Would highly recommend.”

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Posted 3 years ago

“High quality light, well packaged and very prompt delivery. Will use Online Lighting again as they have a great range of products and good service.”

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Posted 3 years ago

“Excellent service delivered several litems when they said . Will use again”

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Posted 3 years ago

“Very pleased with my order”

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Posted 3 years ago

“Have just received our pendant lights. Carefully packaged. Look lovely although not yet installed”

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Posted 3 years ago

“Was delays to my parcel which I wasn't notified about but when I contacted through online chat the member of staff was very helpful and informative. The product is of very high quality and was very well and safely packaged.”

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Posted 3 years ago

“Very recommender seller. Very clear website to browse through offering a wide choice of interesting products at very good prices. It's a pleasure to make a purchase from ONLINE LIGHTING. The service and delivery was very fast. Many thanks. Aleks”

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Posted 3 years ago

“Great customer service, responded to questions really quickly. Lights are absolutely beautiful. Little wait as they were out of stock but as soon as they came in they were shipped and delivered really quickly. Would definitely recommend and buy from you again”

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Posted 3 years ago

“Ordered and delivered very well packed within 24 hours. Incredible”

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Posted 3 years ago

“Excellent service. Lights are lovely.”

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Posted 3 years ago

“Really quick and great service would definitely buy from here again”

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Posted 3 years ago

“Delivered quickly, best value on the internet!”

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Posted 3 years ago

“Looking for a modern but classy downlight for outside our front door. Online Lighting had a great selection at reasonable prices. Arrived very promptly and I am very satisfied! Thank you so much.”

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Posted 3 years ago

“Great quality product along with a great price. And I was kept informed of when to expect delivery. I would definitely use Online Lighting again.”

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Posted 3 years ago

“Excellent service . Prompt feedback regarding a query about my light Look forward to receiving this now !”

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Posted 3 years ago

“I am delighted with my lamp and with the service received. Many thanks”

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Posted 3 years ago

Online Lighting is rated 4.4 based on 1,071 reviews