Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not arrived!!!”

Helpful Report

Posted 5 years ago

“This company delivers quickly and their products are of good quality and reasonably priced. Highly recommended.”

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Posted 5 years ago

“Customer service was excellent. We phoned for information about a light fitting and the person we phoned was knowledgeable and efficient. The light was delivered on time. We had a further query about fitting the light, but this was answered by email immediately. Thank you for you help ad efficiency.”

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Posted 5 years ago

“Item as described, delivered quickly and a decent price. Will be happy to order again”

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Posted 5 years ago

“I am very happy with these lights, which will be put up next year after re-decorating ! Thank You !”

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Posted 5 years ago

“Simple online purshasing procedure, quick delivery and item well packaged. Best on price due to offer in place at the time of purchase. Light fitting looks lovely.”

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Posted 5 years ago

“Arrived the next day, we’ll packaged. And exactly as described there much bigger than expected for the price. Made up thank you.”

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Posted 5 years ago

“After a full week of waiting the package still hasn't arrived. I got an email last Thursday saying it was on it's way. Now Tuesday, after basically sitting in since Thursday I still wait. Hermes the courier are possibly the poorest in this field.... very frustrating......”

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Posted 5 years ago

“Purchased large lamp excellent service provided regarding quality, timescale and value”

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Posted 5 years ago

“Good quality at a good price delivery on time in good condition very good light very stillech happy with this seller”

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Posted 5 years ago

“Easy transaction fast delivery nice piece of kit. Just fitted it works a treat very bright”

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Posted 5 years ago

“Unbelievably fast delivery! Also quick to reply to my email when I had a query. Very efficient service - thank you.”

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Posted 5 years ago

“Excellent service. Product spot on and well priced ( but the p&p seemed a little bit too much). Still, 5 stars to Online lighting.”

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Posted 5 years ago

“Item has not arrived, and there has been no response to my phone calls or e-mails. I'm currently trying to get a refund through Paypal.”

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Posted 5 years ago

“Great product fast service easy assemble”

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Posted 5 years ago

“good quailty items. great prices and speedy delivery.”

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Posted 5 years ago

“Order arrived on time and was well packaged to ensure no damage. The lamps are as described and look perfect in the lounge.”

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Posted 5 years ago

“Fantastic speedy service, great product, would do business again. Many Thanks”

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Posted 5 years ago

“TERRIBLE SERVICE - I ordered and paid for a Chandelier on 29 Oct, then chased delivery 06 & 11 Nov to be told both times "we are contacting supplier we will come back to you" . . . they did not!! Since then I have rung to chase delivery on four different days and each time the call has been disconnected mid ring, this may be a long running fault on their line or more likely they recognise my number. On 19 Nov I did send a message through their online site to explain that my electrician is due next week fit this and other lights so if they can't confirm delivery for next week I will need to cancel the order and go elsewhere . . . still nothing!! Problem is if they won't pick up or respond to messages how do I cancel the order and get my refund? If I could I would give zero stars!!”

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Posted 5 years ago

“Excellent product delivered quickly and packaged well”

Helpful Report

Posted 5 years ago

Online Lighting is rated 4.4 based on 1,071 reviews