Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.44

4.4 Rating 1,068 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 5th December 2024

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good quality product at a fair price with speedy delivery. Highly recommended seller. Thank you”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. The Customer Service Team

Posted 2 years ago

“I ordered it 13/01/22 and it arrived 2 days later. I absolutely love it. It's stylish and looks expensive. Im have ordered another one today.”

Helpful Report

Posted 2 years ago

We are delighted you are so pleased with your choice. The Customer Service Team

Posted 2 years ago

“Happy with purchase”

Helpful Report

Posted 2 years ago

Thank you. The Customer Service Team

Posted 2 years ago

“Very fast service as always. Beautiful light at an excellent price.”

Helpful Report

Posted 2 years ago

Many thanks for your comments. The Customer Service Team

Posted 2 years ago

“Great thank you”

Helpful Report

Posted 3 years ago

You are welcome. The Customer Service Team

Posted 2 years ago

“Excellent quick delivery and competitive price”

Helpful Report

Posted 3 years ago

Thank you so much The Customer Service Team

Posted 2 years ago

“Very pleased with service and delivery was as promised goods were of very good quality value for money”

Helpful Report

Posted 3 years ago

Many thanks for your comments. The Customer Service Team

Posted 2 years ago

“Disappointing very difficult to fit with the hex bolts for the back plate provided too short, had to purchase extra long hex bolts from B & Q to fit hence extra cost. No instructions to fit glass panes, parts missing”

Helpful Report

Posted 3 years ago

I am sorry to hear you experienced difficulty with installation. The Customer Service Team

Posted 2 years ago

“Extremely efficient delivery service, quality product”

Helpful Report

Posted 3 years ago

Many thanks for your feedback. The Customer Service Team

Posted 2 years ago

“Waited a long time for delivery and box damaged on arrival love my lights so worth the wait and”

Helpful Report

Posted 3 years ago

Sincere apologies your order arrived with the packaging less than pristine. The Customer Care Team

Posted 2 years ago

“Very elegant product for a great price, the service and communication and delivery was perfect.”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Service Team

Posted 2 years ago

“Excellent service and the table lamps are stunning x thank you xx”

Helpful Report

Posted 3 years ago

You are very welcome. The Customer Service Team

Posted 2 years ago

“Very speedy service lamp was good quality just need to get it installed”

Helpful Report

Posted 3 years ago

Thank you. The Customer Service Team

Posted 2 years ago

“Items delivered promptly and as described.”

Helpful Report

Posted 3 years ago

Many thanks for your feedback. The Customer Service Team

Posted 2 years ago

“I am currently awaiting my non delivery of goods to be sorted out by Customer Services. Certainly the service of delivery was quick but I still don't have my goods. I feel the non delivery is due to the carrier "Hermes" saying that my goods had been delivered when they had not. Hopefully, I will receive my goods soon, and then I will award 5 stars!”

Helpful Report

Posted 3 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 2 years ago

“Excellent service. Efficient sales connection and prompt delivery. Items not fitted yet.”

Helpful Report

Posted 3 years ago

“Very POOR quality control, but received the order earlier than stated as it was out of stock but when arrived the brass light had 2 dark marks on the side of it. I have now returned the item will not comment again when I receive my refund, this has put me off reordering any items.”

Helpful Report

Posted 3 years ago

I am sorry you were disappointed. The matter has been brought to the attention of our quality control team. Thank you for letting us know. The Customer Service Team

Posted 2 years ago

“Found the perfect pendant light at a very reasonable price . Super quick delivery arriving the next day even though not requested Great service”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“It can take an age to identify the bulb one needs by looking on line. Once the order went in with fingers crossed the product arrived very swiftly, and it turned out to be the correct bulb!”

Helpful Report

Posted 3 years ago

We are very grateful for your feedback The Customer Care Team

Posted 2 years ago

“My order arrived quickly and well packaged. The order/tracking information was prompt and efficient. Good customer service.”

Helpful Report

Posted 3 years ago

Many thanks The Customer Service Team

Posted 2 years ago

Online Lighting is rated 4.4 based on 1,068 reviews