Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,069 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 5th December 2024

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got this light for my kitchen, looks beautiful.”

Helpful Report

Posted 3 years ago

“I paid for express delivery and my four lanterns were delivered on shedual Good service”

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Posted 3 years ago

“Easy to use website and purchase. Extremely speedy despatch and delivery service. Highly recommended”

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Posted 3 years ago

“Over 4 weeks to deliver item. Given 3 delivery dates! Website said in stock!! On the plus side item looks great.”

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Posted 3 years ago

We are so sorry for the unexpected delay which was completely out of our control. The Customer Service Team

Posted 2 years ago

“Good price, super fast delivery, product looks great. Can’t ask for more.”

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Posted 3 years ago

“I ordered a light which arrived and looked amazing, however noticed one of the casings where cracked. The customer service team where quick to resolve and sent me a new light which arrived and all casings where smashed to bits! I have then been sent another light however is a completely different light??? And now getting no response from the CS team??? Hugely disappointed especially when I actually really like the light just simply wanted one that wasn’t faulty.”

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Posted 3 years ago

So sorry your orders arrived damaged. All parcels are clearly marked as fragile and it is expected this warning is heeded. The Customer Care Team

Posted 2 years ago

“Love love love our lights amazing valve”

Online Lighting 5 star review on 27th February 2021

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Posted 3 years ago

“The speed of the service was amazing. Ordered afternoon one day arrived next morning, will use this site again, thank you.”

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Posted 3 years ago

“Very pleased with my purchase.”

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Posted 3 years ago

“Very quick delivery, well packed, no problems.”

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Posted 3 years ago

“Amazing service kept me up to date on when my parcel was on its way”

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Posted 3 years ago

“Beautiful light fittings that were an excellent price too. Ordered them and they arrived very quickly as promised”

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Posted 3 years ago

“Fast. And comped ant thank you”

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Posted 3 years ago

“Ordered outside PIR light - easy to order, reasonable price and speedy delivery.”

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Posted 3 years ago

“If you can find it elsewhere, then do. Firstly I received the wrong light, after two months and spending hours trying to get in touch with this company, I finally received the correct light. One of the 15 glass shades was broken and again my messages go ignored. It’s been 4 months since I ordered the light. I’m very disappointed with this company.”

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Posted 3 years ago

“Great quality item and exactly as required. Superfast delivery.”

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Posted 3 years ago

“Very good service and communication I will certainly buy from this business again.thank you”

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Posted 3 years ago

“Excellent! From using their website right down to receiving my light. A company that has got customer service well and truly sorted. Thank you”

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Posted 3 years ago

“Excellent service looks lovely just waiting for it to be fitted now... highly recommend plus free delivery only took 2 days from the order !”

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Posted 3 years ago

“The speed of the service was amazing. Ordered tea time on Thursday arrived Friday amazing, thank you so much”

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Posted 3 years ago

Online Lighting is rated 4.4 based on 1,069 reviews