Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.44

4.4 Rating 1,068 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 5th December 2024

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to wait for the lights to come into stock but I was kept informed of the delay, and offered alternatives, however I waited and the lights arrived a little earlier than expected”

Helpful Report

Posted 3 years ago

“Very pleased with the lights. They were packaged well and I received them within 2 days.”

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Posted 3 years ago

“Very good communication during product delay, and beautiful light supplied.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“There are so many choices at reasonable prices. Good quick service and decent products. Happy to recommend, will use again.”

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Posted 3 years ago

“Stumbled across this site when searching for a specific table lamp. Not only did they have the best price (including sale items elsewhere) but the site was easy to use and I was able to get bulbs and other necessary accessories. They did NOT use Hermes, which is always a bonus for me. My lamps arrived two or three days after i ordered them. They are absolutely gorgeous and the seamless turn around, is without fault. Cannot wait to order something else. I would 100% order from this company again and would recommend them to all my friends and home decor enthusiasts.”

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Posted 3 years ago

“Arrived within 2 days. Packaged well and will order again”

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Posted 3 years ago

“For the price I was expecting copper lights,not metal coloured. But that aside they look brilliant. Will look nice in my new kitchen.”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 2 years ago

“i ordered 2 light fittings 1 came without any fixings, waiting 2 days now for them to update me on when they will arrive.”

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Posted 3 years ago

I am very sorry your order did not arrive complete - most unusual. The Customer Service Team

Posted 2 years ago

“Great service. finally found a match for a broken wall light.”

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Posted 3 years ago

“Prompt delivery of item, well packaged. Good communication throughout process.”

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Posted 3 years ago

“Wonderful product, well packaged, and quick delivery. Fantastic service. Will definitely use you again. Thank you!”

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Posted 3 years ago

“Very fast delivery (next day!) Love the light for our new porch”

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Posted 3 years ago

“As described, quality seems good. Prompt delivery”

Online Lighting 5 star review on 23rd June 2021

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Posted 3 years ago

“Easy to navigate site. Regular updates about delivery of item ordered. Well packaged and therefore no damages to quite delicate lamp base”

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Posted 3 years ago

“Extremely efficient, great customer service and good quality product.”

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Posted 3 years ago

“I placed an order on 22nd April which was due to arrive on 12th May, this did not arrive so I called but no one ever answers or returns my calls. So I emailed you on 17th May and you promised delivery on 25th May, again no delivery so I emailed again and you promised 7th June but still didn’t arrive. So I have since tried calling and emailing and no one has got back to me as I would like my money back!!! Absolute shambles!!!!”

Helpful Report

Posted 3 years ago

Apologies, our lines can be very busy at times. For future reference, we can also be contacted via our Live Chat service 7 days a week. I am so sorry for the disappointment. Unfortunately unexpected delays occurred which were completely out of our control. The Customer Service Team

Posted 2 years ago

“Very stylish and good quality”

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Posted 3 years ago

“We are very pleased with our purchase which was delivered in a super quick time. Thankyou!”

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Posted 3 years ago

“Speedy delivery and very stylish products at a reasonable price”

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Posted 3 years ago

“Very fast delivery, well packaged, lots of emails to say when it’s been despatched & delivered, no problems. Would recommend- thank you”

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Posted 3 years ago

Online Lighting is rated 4.4 based on 1,068 reviews