Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product choice. Excellent customer service. Package arrived in the time indicated.”

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Posted 5 years ago

“Amazing light so beautiful better than the picture and remote to change colour”

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Posted 5 years ago

“very quick delivery”

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Posted 5 years ago

“Light arrived very prompt, as described. Looks good in its new home.”

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Posted 5 years ago

“Good services fast delivery simple way to order uncomplicated system”

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Posted 5 years ago

“Thank you. They are exactly as photo showed. Excellent packaging. Great service. Would definitely recommend”

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Posted 5 years ago

“These bulbs look great in the dar ray wall lights. Cosy and warm, and dimmable.”

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Posted 5 years ago

“Light came very quickly. Delighted with quality of light. Looks great. Would use again.”

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Posted 5 years ago

“my £100+ light arrived with parts missing. Rang customer service who told me they would look in to it. Didn't hear anything back. Then without telling me randomly delivered the parts to an OLD address of mine in London. I only found out when the current occupants let me know. On the rare occasion I got through to Customer service they weren't able to tell me how it ended up at my old London address. Said they would re-send the missing parts. Still waiting on the parts to be delivered to Belfast - can't get through to their line and they don't respond to emails. The same light is available on Wayfair - i should have bought it via them”

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Posted 5 years ago

“I ordered anthracite lights that turned up silver and even had silver written on the box. When I said the sent the wrong ones I had a reply say it’s the only colour they do. Then no reply since. Not a bad customer service just non existent.”

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Posted 5 years ago

“Really pleased great lights”

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Posted 5 years ago

“Arrived on time, product is good but did not come with the stated one metre of cable which is one of the reasons I bought it. Only came with 40 mm of cable”

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Posted 5 years ago

“Great service and it arrived 2 days before it was due.”

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Posted 5 years ago

“Easy site to navigate and easy to see exactly what the product is.Ordered on Sunday during bank holiday and was delivered Tuesday after bank holiday.”

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Posted 5 years ago

“Great service, lights exactly as described, competitive price & very impressive with speed of delivery! I will definitely use Online Lighting again!”

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Posted 5 years ago

“excellent service.”

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Posted 5 years ago

“Light never arrived on time, multiple calls and emails to chase were required. I asked for a refund. Still waiting for it a week later. Extremely poor service.”

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Posted 5 years ago

“Both items purchased don't work struggle to get returns code”

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Posted 5 years ago

“Very good customer service and friendly staff.”

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Posted 5 years ago

“bought large 8light chandelier ,from online lighting,looks fantastic in bedroom,highly recommend online lighting,for prompt sevice quality,and value for money,same light on other sites,and in shops more than double the price,thankyou for your excellent service,will buy from you again when required thankyou.”

Helpful Report

Posted 5 years ago

Online Lighting is rated 4.4 based on 1,071 reviews