Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed, ordered lights on Sunday afternoon, delivered on Tuesday. brilliant.”

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Posted 4 years ago

“Very please with the service, came before the due date which was great news”

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Posted 4 years ago

“Very pleasant shopping experience. Fast shipping. Goods purchased at a competitive price. Highly recommended!”

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Posted 4 years ago

“Very pleased very punctual”

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Posted 4 years ago

“Worst company ever. Ordered 2 lamps and 2 bulbs 5 weeks ago. Have received 7 different emails about out of stock dates, replied to them all and heard nothing back, can’t get hold of them on the phone, no mailbox option, and the lamps are apparently in stock on the site, so why haven’t I received? Do not order from here”

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Posted 4 years ago

“Really pleased with our new gate lights, easy purchase and super fast delivery, highly recommend”

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Posted 4 years ago

“DON’T BELIEVE THE DELIVERY TIMES. STILL WAITING FOR MY ORDER”

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Posted 4 years ago

“Not impressed by their customer service, light ordered on 3/11 , Email received on the 18/11 to say it was out of stock. Emailed them three times over the next few weeks for an update on delivery, in the final Email I asked for a refund which resulted in a auto response saying they try to answer within 24hrs. One week later on the 12/12 the light was delivered!! Very happy with the light.”

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Posted 4 years ago

“Excellent service. Arrived within 48 hours of ordering.”

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Posted 4 years ago

“Responsive by online chat and helpful. Good product selection. I like that their stock levels are real time. Unfortunately they delayed delivery by a week because of delayed stock on their side. Delivery was fine but the box was damaged and ripped in a few places. Item appears olay but will have to install to check it is working. The way it was taped meant unpackaging ripped the box even more - not great when you are buying as a gift. Would buy from them again if the price is right.”

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Posted 4 years ago

“I found the Lady I spoke to very helpful and went the extra mile to help me, and also said she would email me when the item returned to stock.”

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Posted 4 years ago

“Fantastic product value for money wery quick delivery thank you”

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Posted 4 years ago

“The lights eventually arrived, but due to the current circumstances that's acceptable. The sellers's communication could be better though. I'd booked the sparks to come round and sort the electrics and fit some lights, it would have been good if I had kbnown when they were arriving. Never mind, I fitted them myself and they look very good.”

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Posted 4 years ago

“Quick delivery! Light is with the money, quality is amazing”

Online Lighting 5 star review on 10th December 2020

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Posted 4 years ago

“I found the on line site very easy to use and find what I was looking for. After looking at other sites I found exactly what I was looking for. The light was very reasonably priced, easy to order and very quick to be delivered The Online Lighting site is now in my favorites ready for next time.”

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Posted 4 years ago

“I’m really disappointed ☹️ I ordered 2 chandeliers as it said they were in stock and paid for next day delivery. It is now a week later I have had no contact whatsoever, I have emailed twice and all I get is a generated email saying they will get back to me in 24 hours. I had an electrician booked that I had to cancel and now have no idea when my lights may be coming. Would definitely not recommend”

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Posted 4 years ago

“Easy to use. Can’t wait to put the light. Professionally packed”

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Posted 4 years ago

“Delighted. It’s great & I’m delighted it matches all my other outside lights.”

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Posted 4 years ago

“Excellent service. Product as described. Happy customer”

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Posted 4 years ago

“Excellent website and excited about receiving product, only issue is that I have not received a confirmation email from company - only have receipt via paypal. Excited for product arrival.”

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Posted 4 years ago

Online Lighting is rated 4.4 based on 1,071 reviews