Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid fir 2 day delivery, emailed but no reply as yet.”

Helpful Report

Posted 4 years ago

“Good customer service, and free next day delivery despite busy Christmas post”

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Posted 4 years ago

“Ordered out of stock light on the 20th told it will bring stock by the 23rd. Didn’t expect it to arrive before Christmas but true to their word it arrived on the 24th of December. Excellent service will recommend to anyone looking for lighting.”

Helpful Report

Posted 4 years ago

“I received an email stating my light fitting would be late (09/12). I emailed twice asking for updates followed by phone calls and no one replied nor have they let me know what’s happening. Assume you guys have now gone into lockdown as I haven’t received my light fitting which is completely understandable, but then I’m asked to review the service and also receive an email from Hermes saying they are waiting for my parcel to be sent to them via yourselves. All very confusing....”

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Posted 4 years ago

“Impossible to write a review at this time, as the order I placed some days ago in good faith, will not be delivered until mid February 2021, even though I have paid for it, and paid extra for express delivery. Not happy at all!”

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Posted 4 years ago

“Delighted with my new battery picture light. I recently hung a lovely new painting but the moody light in the room didn't do it justice so I bought this brass picture light which Iooks super and great value for money however the batteries don't last long so I'll need to buy rechargeable batteries”

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Posted 4 years ago

“very quick delivery, and a lovely light!!”

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Posted 4 years ago

“Excellent service. Ordered a table lamp just days ago and needed it for Christmas. Emailed Neil and he responded straight away saying he would do his best. Arrived yesterday with days to go! Will definitely use again. 5/5”

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Posted 4 years ago

“Day 1.. placed order Day 2..order delivered. Great quality product backed up by great service..”

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Posted 4 years ago

“Fast delivery great product really pleased overalls”

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Posted 4 years ago

“Excellent service beautiful lamp finishes off my living room perfectly!”

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Posted 4 years ago

“Excellent service with deliveries being quicker than expected.”

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Posted 4 years ago

“very prompt delivery”

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Posted 4 years ago

“So far not great - tried to cancel order within 5 minutes of placing it ... and was told it was already processed and I would have to return it once it's been delivered. Now having issues trying to get it returned.”

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Posted 4 years ago

“My lights were delivered yesterday “to a neighbour” there’s no card through the door, no door number provided in the email and my neighbours don’t have the goods! I’ve waited for these lights for 8 weeks and they are now lost! Terrible service.”

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Posted 4 years ago

“Very poor quality lighting, the light cover was chipped with some plastic moulding marking.”

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Posted 4 years ago

“Lights arrived double quick, good service and they look terrific!”

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Posted 4 years ago

“Excellent service, ordered on the Friday light delivered Monday morning. Light unit was well packaged would definitely use this company again.”

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Posted 4 years ago

“Great service from a friendly, helpful, customer service team.”

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Posted 4 years ago

“Search -> find -> basket -> order -> pay -> delivered next day. Not really much else to say.”

Helpful Report

Posted 4 years ago

Online Lighting is rated 4.4 based on 1,071 reviews