Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.43

4.4 Rating 1,071 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 9th January 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the speed of delivery and the communication I received throughout the delivery process. Delivery was in fact ahead of time. My only issue is that the light does not come assembled and the assembly is too complicated for someone like me with arthritic hands so I am going to have to pay the electrician more than planned. Other outlets were selling the light ready assembled and it would have been better value for me to have purchased through them.”

Helpful Report

Posted 4 years ago

“I ordered some bulbs, you took payment and then informed me that they were out of stock.I currently have no indication of when they will be received. You should not take payment if you are unable to fulfil the order or at least provide an indicated delivery date.”

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Posted 4 years ago

“Good arrived promptly, as ordered.”

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Posted 4 years ago

“Excellent service with prompt delivery”

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Posted 4 years ago

“A highly efficient service. Our order was acknowledged, delivery was on time and lo and behold the product worked! What more could we want?”

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Posted 4 years ago

“From date it was ordered delivery was prompt and the product was excellent.”

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Posted 4 years ago

“Good price - efficient - delivered within 48 hours - recommended - will use again”

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Posted 4 years ago

“Item was received more quickly than I expected. Notification from Online Lighting that item had been despatched would have helped as first we knew was the courier company contacting us. We were somewhat concerned that company does not give a telephone contact number but they answered an email question promptly.”

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Posted 4 years ago

“Really pleased with wall lights, easy to put up ,straight forward instructions , look brilliant in living room , arrived quickly after ordering .”

Online Lighting 5 star review on 31st October 2020

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Posted 4 years ago

“Delivery was yesterday and the electrician is coming today to fit so have not seen what they look like up yet. Delivery was quicker than expected and Laura in sales was brilliant with our order. I would certainly recommend this company to anyone Sue Buckinghamshire”

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Posted 4 years ago

“Fantastic service. Absolutely love my purchase Thank you”

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Posted 4 years ago

“Good communication, swift delivery , good price , and well packaged”

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Posted 4 years ago

“Great service and prompt delivery service. Strip lights were ordered yesterday and delivered the next day even though it was on standard delivery. Good communication as soon as the product was ordered.”

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Posted 4 years ago

“Very fast delivery, well packaged. Very pleased”

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Posted 4 years ago

“Lights look good and seem undamaged —but not yet fully unpacked until Covid can die off packaging a bit.transport box had a major dent right over the fragile label ! ☹️”

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Posted 4 years ago

“Bedside lamp, waited over a month for delivery, when it did arrive, it was smashed in bits, not just damaged, but completely smashed and Online Lighting do not take phone calls. NOT VERY GOOD. I would shop else where, someone who have good customer service.”

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Posted 4 years ago

“The lamp is really stunning - great quality, especially for the price. Unfortunately it arrived with an EU plug, but Online Lighting were very quick to send out an adapter free of charge that arrived the very next day. Delivery was super fast, and the customer service is superb. Thank you - we're thrilled and wouldn't hesitate to recommend.”

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Posted 4 years ago

“Brilliant price -gorgeous lamp - fast efficient delivery - what more can you ask for. Highly recommended”

Online Lighting 5 star review on 24th October 2020

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Posted 4 years ago

“Fast delivery. No problems.”

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Posted 4 years ago

“Ordering was easy and next day delivery was excellent. Thank you.”

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Posted 4 years ago

Online Lighting is rated 4.4 based on 1,071 reviews