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One Stop Flooring Ltd Reviews

4.9 Rating 294 Reviews
98 %
of reviewers recommend One Stop Flooring Ltd
4.9
Based on 294 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read One Stop Flooring Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
very happy with One Stop Flooring. Great service, good advice, and fast delivery.
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Posted 3 years ago
Small issue with their card machine for payment over the phone, soon sorted by going through faster payments with my bank. My order arrived quickly.
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Posted 3 years ago
Excellent service and super fast delivery. Needed the floor urgently and it was delivered within 2 days . No call centre, always got to speak to someone. Very happy with the service !
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Posted 3 years ago
Excellent customer service from Brady. Any question was no trouble and made me feel confident with purchase. Suzannah
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Posted 3 years ago
Supplied me with some Boen flooring which was difficult to find locally and was a good price compared to other on line stores. Also quick delivery.
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Posted 3 years ago
Order to Delivery everything was perfect
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Posted 3 years ago
Fab service! Ordered items arrived very promptly. I wasn’t aware that I had to pre-arrange an appointment. However, the staff let me in to choose and order the desired products.
One Stop Flooring Ltd 5 star review on 4th October 2021
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Posted 3 years ago
Quick and efficient. Product in stock and very helpful team .
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Posted 3 years ago
Good company to deal with, great communication, highly recommend.
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Posted 3 years ago
Good service, quick delivery
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Posted 3 years ago
Great service throughout
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Posted 3 years ago
Excellent customer service, advice and guidance. Great price and phone call advising new stock unlikely to be available until November, securing my order enquiry.
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Posted 3 years ago
The ordering process was simple and prices were very competitive. Peter was pleasant and efficient on the telephone. Disappointingly we were not advised of our delivery schedule. The driver called to say he was 30 minutes away whilst we were out for the day. We had to scramble a friend and a family member with a key to visit our house and accept the delivery.
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Posted 3 years ago
Delivery was on time and delivery driver very friendly and helpful, pallet was one pack short but the missing pack was delivered next working day without any fuss or problems. Very happy with these guys and would recommend them.
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Posted 3 years ago
Very helpful service offer the phone, efficient ordering and quick delivery.
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Posted 3 years ago
Best price online, flooring was delivered 5days earlier then promised, friendly and very help personell top quality
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Posted 3 years ago
Great service thanks
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Posted 3 years ago
Very pleased with the service we received with One Stop Flooring. We were booked in promptly, communication was great and we couldn't get the same floor elsewhere without huge lead times. Really impressed with how quickly they flooring was fitted as well when others were quoting many more days. Competitively priced, hard-working and good communication. Highly recommend.
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Posted 3 years ago
Definitely recommend! There was a shortage of raw material everywhere and our previous order with another big international floor store was severely delayed. So we decided to try our luck at One Stop flooring. We are so glad we did so! the staffs are very knowledgeable, friendly and helpful, we got our new floor within 2 working days.
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Posted 3 years ago
I ordered online, then received the invoice to bank transfer the amount. The ordering process was easy and the delivery was fast, others I’d seen had 6-8 weeks wait. This came in a few days! They asked me to double check all delivery details were correct which was helpful as I’ve made mistakes before in the past with other deliveries. The order came and was great, not complaints. Delivery man rang 30 minutes in advance to let me know he won’t be long, again greatly appreciated. Would with out a doubt order from here again, well run company.
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Posted 3 years ago
One Stop Flooring Ltd is rated 4.9 based on 294 reviews