One Pound Sweets Reviews

Name: One Pound Sweets
Rating: 4.70

4.7 Rating 3,993 Reviews

93 %

of reviewers recommend One Pound Sweets

4.7

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Pound Sweets:

One Pound Sweets was setup in 2019 with the sole aim of delivering delicious retro and traditional sweets to customers across the land.

We love sweets - like seriously we eat way too many - and we wanted to share this passion with the brilliant people of the UK.

Our sweets are hand picked to be super tasty, super retro and super affordable as all our bags can be bought from as little as £1.00

So head on over to the website at https://onepoundsweets.com and fill your cart with goodies

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One Pound Sweets 5 star review on 19th September 2024

Karen D

One Pound Sweets 5 star review on 15th April 2024

Marie B

One Pound Sweets 5 star review on 5th May 2023

Sheryl L

One Pound Sweets 5 star review on 3rd May 2023

Joanne W

Anonymous

Anonymous // 01/01/2019

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“Purchased as present for son's birthday.”

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Posted 1 year ago

“A very quick delivery. Thank you”

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Posted 1 year ago

“lovely choice of sweets great choice good delivery and fast recomend”

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Posted 1 year ago

“the items i ordered were delived quickly and securely packed and very pleased with the items and value for money”

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Posted 1 year ago

“Very good choice and very fast service. Well packed and very tasty.”

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Posted 1 year ago

“Fast delivery good sweets but not a lot in a packet the plastic packaging and sweet wrapping adds to the weight so you don't get many boiled sweets per packet. You really need to look at the packaged sweets and guess if your getting value.”

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Posted 1 year ago

“There brilliant best ever sweets I’ve bought. I’m diabetic so there perfect for me.”

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Posted 1 year ago

“Absolutely perfect”

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Posted 1 year ago

“Have been buying from you for some time now. Very prompt friendly service and never been disappointed with my purchases. Prices also very good. Will continue purchasing from you.”

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Posted 1 year ago

“Great sweets and variety of biscuits, crisps, reasonable priced”

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Posted 1 year ago

“3 of my boxes of sweets were broken leaving broken bits of plastic in the sweets. These were getting used for passing on to someone which I now cannot do. When I emailed to ask for advice I was told they do not offer refund because the sweets can still be used!! Not the product I purchased though, this being a “box” of sweets”

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Posted 1 year ago

“Fast efficien service and great choice of sweets.”

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Posted 1 year ago

“Great sweets and quality will definitely use one pound sweets again thank you”

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Posted 1 year ago

“All good apart from marshmallow choc bananas”

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Posted 1 year ago

“First order. Great service and product.”

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Posted 1 year ago

“My rainbow drops did not arrive so I asked ebay for a refund. Very disappointed with your service”

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Posted 1 year ago

hi, you didnt order any rainbow drops and you didnt order via ebay so what is this review about? please remove or revise to reflect your actual experience with One Pound Sweets....

Posted 1 year ago

“QUICK DELIVERY, GREAT PRODUCT & FAB PRICE”

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Posted 1 year ago

“Would describe the company as the Ryanair of Sweets! I’ve ordered several times, cheap price, fast delivery, regularly receive discount codes. However on this order the parcel reached Evri’s depot and then stalled. Eventually (after 10+ days of no status change) the parcel was deemed missing and my order refunded. However the customer service from the company was shockingly poor! First they only respond if you fill in the online form from the website - replying to their email response to the form, is ignored (even when their response to the form says reply to the email!). Despite saying on each interaction I still want the order re-picked and sent again, it was refunded and hence cancelled. I used a voucher to get 25% off at the time I ordered. When I asked for another code so I could re-order (after they had refunded) they responded saying no offer codes are valid. I also asked to be credited the value of the original discount, so I could re order at the same cost to me as my original order, but they never responded to that ask at all. Nor did they offer a 20% code which was valid at the time and visible on their Facebook site. Nor did they offer any goodwill gesture for failing to deliver my original order. If you read their trustpilot company responses it will be clear the level of poor customer service you can expect. They seem to think that when their courier fails it’s not a reflection of their company, when ultimately they have chosen their courier and have the option of choosing a better courier- the service of Evri/Hermes is no secret.”

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Posted 1 year ago

as explained your order was lost by the courier and you were refunded in full by ourselves. code was limited to the day you ordered so no further code was offered

Posted 1 year ago

“I'm a big kid at heart & still love the retro sweets so when i came across a post for this company i was like YES PLEASE & soon put my 1st order in, it arrived quickly & WOW im deffo going to be putting in another order soon ~ Keep up the good work x”

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Posted 1 year ago

“Order spot on delivered well within timescale. Prices better than some high street shops.”

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Posted 1 year ago

One Pound Sweets is rated 4.7 based on 3,993 reviews