One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,587 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,587 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice sturdy bottles Colours don’t fade Or patterns Really lovely designs Good spout for drinking Very pleased with all my purchases”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star review. We truly appreciate your kind words and are delighted to hear you love your bottle!

Posted 8 months ago

“Having spent £100s on cheapo plastic bottles, I’ve finally taken the plunge and kitted out the whole family with One Green Bottles- THE BEST INVESTMENT EVER! They are light, they keep the temperature just right for hours, the colors are LOVELY, they are super easy to clean and most importantly- I finally don’t need to worry bout mould/mould-tasting water 🤢 Success!”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star review. We truly appreciate your kind words and are thrilled to hear that you and your family are loving your bottles. It's fantastic to hear that they have exceeded your expectations and that they are now the best investment you've made!

Posted 8 months ago

“I love these bottles. They're perfect for our kids - we bought one a few years ago for our eldest and it's still going strong. I've just bought another for our youngest. They're so robust, last and last, come in so many great colours and the kids love them!”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star review. We truly appreciate your kind words and are delighted to hear you and your family love your bottles!

Posted 8 months ago

“My order arrived quickly and I was pleased with the recyclable packaging. The products seem good quality. I did feel slightly let down as I purchased an all steel tough canteen, and despite double checking the description (which said that bottles are supplied with new classic sports cap as standard) mine arrived with a screw cap. If I had known this before I would have purchased an additional cap at the same time and received a discount on a bundle deal, as it is now have to purchase one at full price, pay postage and hope that it arrives before this weekend. I also wish the vegan leather bottle carrier was not one size fits all, as my 1200ml canteen only just squeezes into it and it's a tight fit to get my phone into the pouch.”

Helpful Report

Posted 9 months ago

“Just bought a replacement top for my toddlers bottle. We've had it two years and it has taken a battering! so glad we could just buy the cap and it came with a new straw (wasn't clear from the listing it would). Good to have free postage too as these things aren't cheap! would be really useful to have a bit of guidance on whether the old cap is recyclable.”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating! We greatly appreciate your kind words and support, all our caps are 100% recyclable😊

Posted 8 months ago

“Excellent quality. Keeps drinks cold for hours and leak proof”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review!

Posted 8 months ago

“We really like our “a green bottles”. It’s good that we can still get parts - top and straw- even though it is a few years old.”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating! We greatly appreciate your kind words and support😊

Posted 8 months ago

“I cant help but love the quality of these bottles”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating! We greatly appreciate your kind words and support😊

Posted 8 months ago

“I bought a 70cm jelly base for my 70 cm bottle, but unfortunately it didn't fit- it is hard to tell what fits what bottle. The form to report it as faulty (I had a photo of it with space around the base) didn't work, so in the end I returned it at my own cost & hope to receive reimbursement for the item at least. Live chat didn't help & received an email 2 days later, by which time I had posted it. My bottle is quite old, but in honour of sustainability I keep replacing its top. Once the bottle is no longer usable I will probably replace with another brand.”

Helpful Report

Posted 9 months ago

Hi there, we are sorry to hear this. Our customer service rep was in communication with yourself, and advised you can return the item, as we don't state in the description of the product that it would fit your bottle. In the description we specify which bottle's they fit. As soon as we get the product back we will refund you for the item, as long as the item is unused and in original packaging. Many thanks and apologies for any confusion.

Posted 9 months ago

“Love One Green Bottle Products already have two stainless bottles and would highly recommend these”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating! We greatly appreciate your kind words and support😊

Posted 8 months ago

“The bottles are leak proof!!!! Finally a bottle for my kids that doesn’t leak all over. I like the loop so it’s easy to hold or clip to the buggy. And best of all sustainable!”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating! We greatly appreciate your kind words and support😊

Posted 8 months ago

“These guys have THE most helpful customer service dept I’ve known! Amelia was super thorough and sent me the links straight to the updated bottle lid I needed. I bought our family a set of bottles a couple of years ago and they are still going strong! Such great products thank you so much!”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of One Green Bottle! We truly appreciate your kind words and are thrilled to hear that our customer service department has been so helpful and thorough, especially Amelia who went above and beyond to assist you!

Posted 8 months ago

“Very quick delivery. Great products & ethos.”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5 star review!

Posted 8 months ago

“One of the best bottles I have ever used! Easy to clean and use. Big fan of the classic sport lid.”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star review! We truly appreciate your feedback and are thrilled to hear that you think our bottle is one of the best you have ever used. We're so glad that you find our bottle easy to clean and use, and we couldn't agree more about the classic sport lid - it's a big fan favourite!

Posted 8 months ago

“Absolutely amazing bottle! Also great customer service, royal mail mis-delivered my bottle and One Green Bottle sent me out a new one immediately that I received in 24hrs.”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating. We truly appreciate it! We strive to provide excellent customer service, and we're glad to hear that our prompt replies to your inquiries made a positive impact. We're delighted to hear you love your new bottles, and we assure you that we'll always be here to assist you with any future purchases! 😊

Posted 10 months ago

“We now have 2 of these! A small 350ml one that I purchased a couple of years ago that is still going strong (nicknamed the piggy bottle on account of its lovely pinky colour) and now a 500ml one for my older daughter too. Brilliant sports caps that don’t damage teeth as you use your hand to flip them open. Minimal contact with plastic (just the cap as we remove the straws). Easy to obtain replacement cap seals and caps if/when needed. Should last for a very long time or at least until dented beyond recognition 🤪”

Helpful Report

Posted 10 months ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you love your bottles. Our BPS/BPA and phthalate free polypropylene caps don't leach any toxins making them a perfect choice for the family 😊

Posted 10 months ago

“Lovely personalised water bottles perfect for the kids to take to school. Great customer service too.”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating. We truly appreciate it! We strive to provide excellent customer service. We're delighted to hear you love your new bottles, and we assure you that we'll always be here to assist you with any future purchases! 😊

Posted 10 months ago

“Very good quality bottles - our kids have had theirs for several years now. Great that the lid or straws can be replaced if needed without needing a new bottle. I have been recommending these bottles to friends.”

Helpful Report

Posted 10 months ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you and your family love your bottles 😊

Posted 10 months ago

“The product looks very nice (beautiful design) but mine has a problem in the latching. I am waiting for the answer from the store.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to share your feedback. We are delighted to hear you love the bottles design. We are so sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty in place for manufacturing issues but not accidental damage. We checked any correspondence and cannot find any contact from yourself. Please contact us to sort the problem out: admin@onegreenbottle.com and we will respond very quickly. Many thanks

Posted 10 months ago

“We love our one green bottle bottles. The flip up straw mechanism is smooth and feels nice to drink from. The insulation works really well and they are a good size and weight. We have bottles for both or children (2&4) and they live them. We particularly enjoy how easy it is to order replacement parts so that you don't have to get rid of the whole bottle if something small like the cap gets broken”

Helpful Report

Posted 10 months ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you and your family love their bottles 😊

Posted 10 months ago

One Green Bottle is rated 4.9 based on 3,587 reviews