One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,514 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bottles, easy and quick delivery”

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Posted 3 months ago

Thanks so much for your amazing 5-star review, we hope you love your new bottles! 😊

Posted 3 months ago

“Great product and great customer service”

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Posted 3 months ago

Thank you so much for giving One Green Bottle a 5-star rating! Great products and great customer service are our top priorities, so it's fantastic to know that we've met your expectations 😊

Posted 3 months ago

“Love the insulated bottles, they keep drinks nice and cool on warm days, they’re easy for the kids to use and don’t spill when closed. Practical and beautiful. My son and I already had one each and I just bought one for my daughter. Cute dinosaur designs too!”

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Posted 3 months ago

“I have been purchasing One Green Bottle products for a number of years now. I love the fact that I can get spare parts and replacement lids.”

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Posted 3 months ago

Thank you so much for your 5-star review! We greatly appreciate your support and loyalty over the years. It is fantastic to hear that you have been enjoying our products and find our sustainable replacement parts convenient 😊

Posted 3 months ago

“Purchased their "life" bottle a couple of years ago and it's still going strong! Have only replaced the cap a couple of times because my son kept dropping and breaking it but have just bought the new push down cap which looks like it will be more hardy!”

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Posted 3 months ago

Thanks for your 5-star review! We truly appreciate your support. It's incredible to hear that after a couple of years, your life bottle still going strong! We understand that accidents happen, and we're glad you were able to easily replace the cap. We sell replacement caps on our website as a sustainable way for customers to continue to use their bottle, while also avoiding a bottle going to waste 😊

Posted 3 months ago

“Excellent bottle, keeps water cold for a long time and have bought new tops when needed”

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Posted 3 months ago

Thanks for your 5-star review! We truly appreciate your loyalty 😊

Posted 3 months ago

“I bought bottles for my kids and myself 4 years ago and they are still going strong. They did however need new lids as the seals were starting to go, I emailed my question and got a quick, helpful response. Hopefully these new lids will enable us to keep using these bottles for many more years.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing 5-star review! We truly appreciate your support. We are thrilled to hear that the bottles you purchased for your kids and yourself four years ago are still going strong. We're glad to hear that our team was able to quickly assist you with new lids when the seals started to wear out. It is our goal to provide helpful and efficient customer service, and we are delighted that you found our response swift and useful. We hope that the new lids will ensure you continue to enjoy using our bottles for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. We are here to help!

Posted 3 months ago

“Just brought my second bottle from One Green bottle, only had to buy a new one as dropped and damaged my other one. Love how cold they keep my water all day.”

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Posted 3 months ago

Thanks for your 5-star review, we truly appreciate your support! In case of accidental damage, we sell replacement caps on our website as a sustainable way for customers to continue to use their bottles. If there is anything else we can assist you with, please don't hesitate to reach out 😊

Posted 3 months ago

“The replacement lid I purchased was overpriced, easily damaged and the packaging excessive for a company with green aspirations – or is it mostly marketing?”

Helpful Report

Posted 3 months ago

Thanks for your review, and I'm sorry to hear you feel this way. As a B Corp eco-conscious company, we wouldn’t use packaging that cannot be recycled. Therefore, we hope that our card packaging protects products and does go into recycling. We are pleased we can provide spare caps, so people do not have to buy a whole new bottle. The cost associated with products is not only the design, production, and packaging but shipping cost too. The caps are bulky and the cost for us to ship them is nearly half of the cost of what you see as the product's cost. We try our best to not pass on all the cost of postage to our customers and try to stay competitively priced. If there is an issue with the item after purchase, we have a 12-month warranty. We have many ways to get in touch with us via email Admin@onegreenbottle.com or our chatbot. I hope this helps. Many thanks

Posted 3 months ago

“My bottle arrived promptly. I love its colour and it keeps my water super cool.”

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Posted 3 months ago

“I like these bottles but they are far from hardwaring. I have had two and both have broken quite soon after I purchased. I wont be buying again.”

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Posted 3 months ago

Hi there, sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 3 months ago

“The only bottles I will buy! They with stand hard wear from my children who I have caught playing football with their bottle. The only reason I have had to buy another one is that we lost one (child left it on a bus).”

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Posted 3 months ago

“Great products, quality materials and practical. Quick delivery and low waste packaging.”

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Posted 3 months ago

“Really well made and incredibly durable.”

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Posted 3 months ago

“One of the best reusable water bottle brands out there. I chose One Green Bottle because of the straw lids and also they are based locally to me so I wanted to support a local business. Also half the price of other reusable bottle brands and the same (if not better) quality! Do yourself a favour and get a bottle from them.”

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Posted 3 months ago

“Hard-wearing, sleek and cool-looking, these last for years!”

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Posted 3 months ago

“We saw another family with the small children’s bottle on a bus and asked where they got it, and they recommended Botl to us. We ordered immediately and it didn’t disappoint. Beautiful vibrant colours, easy to clean. My daughter loves it. The best reusable bottle we’ve brought.”