One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,604 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My children have used one green bottles for pre-school and school and they last and last, it’s great that you can buy replacement caps as that makes them last indefinitely.”

Helpful Report

Posted 7 months ago

“Ordered a replacement classic sports cap lid in red to replace one on a supermarket metal bottle that had failed. Looks great and feels much more robust than the original. Pleased to be able to repair rather than buy a whole new bottle. Thanks”

Helpful Report

Posted 7 months ago

“Order arrived today. Bottles are really good quality, sturdy and look great. Our older baby took to the change from plastic straight away. Wish we’d brought these instead of the plastic ones in the beginning. Thanks!”

Helpful Report

Posted 7 months ago

“Great bottles and great service.”

Helpful Report

Posted 7 months ago

“This is a great company and really well made, durable products. Love the way I was able to buy a replacement lid for my keep cup so I didn’t need to throw it away after the lid broke. and I’ve also bought new seals for kids water bottles. This is what a sustainable company should look like 👏”

Helpful Report

Posted 7 months ago

“We’ve just bought our third 400ml epic for our littlest as he kept stealing his siblings bottles. We’ve also just replaced the older two’s caps with the sport cap which will be easier and more resilient. They’re fantastic bottles and get used everyday, we’re very pleased.”

Helpful Report

Posted 7 months ago

“Excellent bottles, really user friendly and easy to clean”

Helpful Report

Posted 7 months ago

“Nice looking and simple which is what I like (received as a present) lovely packaging only reason I haven’t given a 5 star review because the extra cap that was bought was black but I bought the stainless steel which has a grey top and rubber base so it isn’t perfect for me but that is me being a perfectionist.”

Helpful Report

Posted 7 months ago

“Very happy with the bottle I bought several years ago and I'm glad that I've been able to buy a replacement cap without having to replace the whole bottle.”

Helpful Report

Posted 7 months ago

“Very pleased with service and product. Will buy again.”

Helpful Report

Posted 7 months ago

“Fantastic bottle! Had been searching for a higher volume with a straw and this is perfect.”

Helpful Report

Posted 7 months ago

“Love our one green bottles, we've got kids that broke so many but with these if there's an issue with these we've always been able to replace a small part rather than throw the whole thing out”

Helpful Report

Posted 7 months ago

“I love my 1L bottle because of how robust the bottle itself is and how long it keeps everything cold! I’ve been using it for more than a year now and it has held up great though the handle on the lid broke quite early on and I made some repairs but unfortunately they wouldn’t hold up. I love the initiative of the company and I always love to support a local UK business that is actively trying to tackle the climate crisis one step at a time! So yes, my only comment would be that I would love to see the lids/handles made to withstand daily use a little better and it would also be fab to see a student discount ;) PS When I ordered my bottle it was delivered to the wrong address but the company were so quick to send me out another free of charge and I have used it ever since”

Helpful Report

Posted 7 months ago

“Great quality bottle for my toddler.”

Helpful Report

Posted 7 months ago

“Bottles are robust and attractive, however I found customer service lacking. I was struggling with loud sipping and small amounts of water being sucked up, after following the FAQ information I emailed the give contact for further help but did not receive a response and ended up buying a new cap as I was finding it so frustrating to drink from. Hopefully this one lasts longer than the first.”

Helpful Report

Posted 7 months ago

Hi there, we are so sorry to hear this. Can you please confirm your order number? There must be an issue with your cap if it has arrived like this and there is difficulty with drinking. We have a 12-month warranty that covers manufacturing issues. I have searched our platforms and cannot see you tried contacting us about the issue. If you can get in touch with our customer service we can look to resolve the issue asap for you: Admin@onegreenbottle.com or our chatbot. Many thanks

Posted 7 months ago

“The only bottle I’ve found that lasts and doesn’t leak!”

Helpful Report

Posted 7 months ago

“Very good quality - the only bottles not broken by our kids! Eco packaging, swift delivery and fab customer service. Pricey but worth it in my opinion.”

Helpful Report

Posted 7 months ago

“I love these water bottles. Great value for money and keeps drinks cold all day. I recently purchased a rubber handle to clip it onto my bags which works brilliantly.”

Helpful Report

Posted 7 months ago

“Not fit for purpose. Bottle has to be full for straw to work”

Helpful Report

Posted 7 months ago

Hi there, sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 7 months ago

“My child loves cold water. This is perfect for them to take to school. Thank you!”

Helpful Report

Posted 7 months ago

One Green Bottle is rated 4.9 based on 3,604 reviews