One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,557 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use my One Green Bottle everyday. I have the 800ml and the 500ml bottles depending on where I am going’s. I broke the lid on my 800ml knocking it off a table and because the bottles fit the same lid I didn’t need a new one. I recently bought the sports cap lid the only issue is I don’t have a long enough straw to fit my 800ml bottle and the straws I already have don’t work with it. They don’t seem to stock it at that length either unless it sold out atm. I could really do with that length as 500ml won’t last me long at the gym”

Helpful Report

Posted 3 months ago

Thank you so much for your review and being such a loyal customer. We truly appreciate it! We apologise for any inconvenience. It looks like we are out of stock of our longer straws on our website. However, we have some stock of longer straws at HQ. Please email admin@onegreenbottle.com if you are interested. We are more than happy to help source a longer straw for you 😊

Posted 3 months ago

“The bottle is good but it spills a lot because the teat quality is not good. I bought two bottles and both of them have the same problem. Will not buy again sorry”

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Posted 3 months ago

Thank you for your review, we are so sorry to hear you are having an issue with the baby bottle, the baby bottle issue does not sound right. If there is an issue with an item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 3 months ago

“Great service & well packaged in paper & cardboard. No plastic!!”

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Posted 3 months ago

“Ordered a new quench cap for my old curved 500 bottle. Cap fits a treat but disappointed you still don't make the bottles. Curved ones are easier to grip than straight ones.”

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Posted 3 months ago

“500ml Banana Evolution V2 stainless steel bottle – botl – metal water bottle with straw cap. The bottle itself is great (leak proof, nice colour, keeps cool). However, the website advertises purchasing the matching sports cap when you buy this bottle, so I assumed it didn't come with this - it turns out it does, so I now have two caps. I also ordered a Sloop loop, which is advertised as fitting the Evolution bottles, but neither my partner or I could get it to fit onto the bottle.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review. We truly appreciate your feedback and we're glad to hear that you are enjoying the bottle itself. We apologise for any confusion regarding the sports cap. We understand that our website may have given the impression they needed to be purchased separately. Rest assured, all our bottles come with a sports straw cap included. We'll definitely take note of this and make the necessary changes to our website to avoid any further confusion in the future. Regarding the sloop, I have just had a look at your order and it looks like you ordered one of our new V2 Evolution bottles that are supplied with a color-matched sloop. If you are having trouble putting the sloop onto one of our older models of Evolutions please refer to this link: https://www.youtube.com/watch?v=j_epwG2adQw Many thanks

Posted 3 months ago

“Love my new green bottle! Light, smart and a choice of lids!”

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Posted 3 months ago

“Love my new green bottle! Light, smart and a choice of lids!”

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Posted 3 months ago

“We love these bottles! They are the only bottles we have bought since having kids that have gone the distance. They are robust and beautiful! And they sell the tops separately. Well done One Green Bottle.”

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Posted 3 months ago

“It doesn’t leak unless you didn’t screw the lid on properly. Nice design. Simple looking. And you can buy spare lids if you lose yours.”

Helpful Report

Posted 3 months ago

“It doesn’t leak unless you didn’t screw the lid on properly. Nice design. Simple looking. And you can buy spare lids if you lose yours.”

Helpful Report

Posted 3 months ago

“It doesn’t leak unless you didn’t screw the lid on properly. Nice design. Simple looking. And you can buy spare lids if you lose yours.”

Helpful Report

Posted 3 months ago

“We love our One Green Bottles - had them for 2 years and counting now. Love that you can order replacement parts, right down to the tiny valves & seals. Just ordered a set of stainless steel caps with handles as a more durable option for school (we've had a couple of plastic cap breakages when children have dropped them on the hard floor) and they look brilliant. Much happier with steel anyway as we try to reduce plastic contact with our food/drink.”

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Posted 3 months ago

“I live my beautiful ocean blue bottle, just the right size to fit in my handbag 💙”

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Posted 3 months ago

“This is my third One green bottle!! My first was covered in family photos and had a few knocks over the years(photo below) but still going strong. My second a present for hubby, now this new beauty, present to myself, to put iced water in and will be going wirh me to Oz when I visit my toddler grandson later this year. Keep up the green work, one green bottle!”

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Posted 3 months ago

“Hugely disappointed that is a Chinese product.”

Helpful Report

Posted 3 months ago

Thank you for your review. We are so sorry to hear you are disappointed. We regularly look for UK/European manufacturing bases for our products. So far, we have not identified any genuine UK/European stainless steel bottle manufacturing base. Our manufacturer is based in Zhejiang, China and they maintain quality management systems and environmental management. The code of conduct in these specifications includes 11 fundamental principles based on the International Labour Organisation standards and the UN Charter of Human Rights regulations. The company is audited for working hours and compensation, occupational health and safety, protection for young workers, bonded labour, freedom of association, ethical business behaviour, discrimination and environmental protection. We have an independent Chinese-based quality team who are always on hand and able to visit regularly. All materials are tested to monitor material compliance and chemical composition. All products are manufactured under the licence of their FDA and LFGB food safety certification and EU Regulation 10:2011. This ensures BPA/BPS non-leaching food-safe materials and that there are no impurities, contaminants or toxins. If you would like more information, please refer to this page: https://www.onegreenbottle.com/environmental-statement-social-responsibility/responsibly-supplied-water-bottle/ Many thanks

Posted 3 months ago

“Very pleased with the replacement cap and new bottle very good service.”

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Posted 3 months ago

“The bottle I’ve been waiting for! I have got a metal bottle already, but I don’t like drinking out of metal. So, when I found this metal bottle with a non-metal (and non-plastic) lid, I was so excited! It is every bit as nice as it looks, it holds loads of water and the colour is eye-catching (I went for peach). Get one now!!!”

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Posted 3 months ago

“Not too heavy and finally able to avoid that plastic after taste of most protein shakers”

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Posted 3 months ago

“Not too heavy and finally able to avoid that plastic after taste of most protein shakers”

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Posted 3 months ago

“Sports cap leaks unless kept upright, so it is not really that practical.”

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Posted 3 months ago

Hi there, sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 3 months ago

One Green Bottle is rated 4.9 based on 3,557 reviews