One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,514 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I adore my bottles (yes plural 🙈) I’m a personal trainer so need to stay super hydrated throughout the day and One Green Bottle makes it so easy! No exaggeration to say that the majority of my clients now have one too!”

One Green Bottle 5 star review on 27th March 2024

Helpful Report

Posted 7 months ago

Thank you so much for the wonderful 5-star rating. We greatly appreciate your feedback and we're thrilled to hear that our bottles have become an essential part of your daily routine. It's fantastic to hear that they make staying hydrated throughout the day a breeze for you, especially as a personal trainer!

Posted 7 months ago

“Was pricey for a bottle and straw. After 3rd use straw doesn’t work. Disappointed. Not very good quality”

Helpful Report

Posted 8 months ago

Hi there, sorry to hear this, the cap issue doesn not sound right. If there is an issue with the item after purchase, we have a 12 month warranty if it has stopped working for no reason. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 7 months ago

“Love the product I bought. It is now one of May things I have had from One Green Bottle and I wouldn’t get an insulated bottle from elsewhere now”

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Posted 8 months ago

Thank you so much for your fantastic 5-star review. We truly appreciate your support and we're thrilled to hear that you love your bottle! 😊

Posted 8 months ago

“Very happy with this product. I thought I was going to have to throw away my daughter’s water bottle when straw fell apart after less than a year. But replaced it with this new straw and it’s working again. Doesn’t seem to matter that it’s a slightly different design.”

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Posted 8 months ago

“Good bottles”

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Posted 8 months ago

Thank you for your amazing 5 star review! 😊

Posted 8 months ago

“Love the colour (mangrove) & general aesthetics of the bottle, feels well constructed too. My only gripe, easily rectified, is that the drinking straw is too long, so needed to be shortened by half a centimetre. Other than, love it.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you love your bottle! We recommend cutting the straw at an angle to allow an easy liquid flow if there is a rare occurrence that a straw is too long 😊

Posted 8 months ago

“Great company with great products. This is my third order from them and they didn’t disappoint! Customer services were prompt in replying to my enquires and delivery was quick. Love my new bottles and will always come back to purchase again 😊😊”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star rating. We truly appreciate it! We strive to provide excellent customer service, and we're glad to hear that our prompt replies to your inquiries made a positive impact. We're delighted to hear you love your new bottles, and we assure you that we'll always be here to assist you with any future purchases! 😊

Posted 8 months ago

“Waste of money, do not buy! The baby bottle leaks, and they still haven’t refunded my money. They requested video proof, rather than just allowing me to return it! Even with said “proof” no refund has been given. Avoid!”

Helpful Report

Posted 8 months ago

Hi Hannah, So sorry to hear this. We need to see a video of the item leaking to be able to help assist with the issue, also as this is our T&C's. We can then deal with the issue. If the item has been returned for a refund, and we have not yet received it, then we wouldn't refund till we get the item back. Please can you let us know if the item has been returned and send tracking. Many thanks and look forward to hearing back from you.

Posted 8 months ago

“Quality product and nice designs.”

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Posted 8 months ago

Thank you for your amazing 5 star review!

Posted 8 months ago

“Thrilled with the 2 bottles I bought. My daughter is loving the infuser in her bottle so she can have healthy drinks at school that taste nicer than the water she hates. My coffee stayed hot in my cup for 4 hours. It could have lasted longer but I drank it!”

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Posted 8 months ago

Thank you so much for your amazing 5-star review! We truly appreciate your kind words and are thrilled to hear that you and your daughter love your bottles! 😊

Posted 8 months ago

“We have been using OGB products for years. Quality is second to none. The ability to buy replacement caps is great. Delivery was super quick. 100% satisfaction as per usual.”

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Posted 8 months ago

Thank you so much for your fantastic 5-star review! We truly appreciate your support and we're thrilled to hear that you have been using our products for years 😊

Posted 8 months ago

“Love this product. I don’t like cold water so always add a little boiling water and these bottles just keep it to the right temperature for me. They are easy to drink from and always have mine beside me in the car”

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Posted 8 months ago

Thank you so much for your amazing 5-star review of One Green Bottle! We truly appreciate your kind words and are thrilled to hear that you love your bottle 😊

Posted 8 months ago

“Great bottle, got the 2l one and it's a great size and keeps my water so nice and cold. Amazing quality and quick delivery too. Really pleased!”

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Posted 8 months ago

Thank you for your amazing 5 star review. We are delighted to hear you love your bottle!

Posted 8 months ago

“I bought 2 lunch bags for my sister as part of her birthday present. How stuff is made and where it comes from is super important to her, so I googled and found One Green Bottle. She loves them, the patterns are cool, and the product helps the world rather than scars it...And she has a cool lunch bag and I get sister points.”

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Posted 8 months ago

Thank you so much for the 5-star rating! We truly appreciate your feedback and we're thrilled that your sister loved the lunch bags from One Green Bottle!

Posted 8 months ago

“Well made and very good value for money. I’m pleased to have finally found a flask that can stop me needlessly using plastic versions. Keep doing the great work!”

Helpful Report

Posted 8 months ago

Thank you for your wonderful 5-star review! We truly appreciate it. We're thrilled to hear that you found our bottle well made and great value for money. It's our goal to offer high-quality products that are not only beneficial for you but also for the environment!

Posted 8 months ago

“Always reliable!”

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Posted 8 months ago

Thank you for your amazing 5 star review!

Posted 8 months ago

“Bought a replacement straw for a 500ml bottle but the straw is short by 10-20mm so can’t get all the liquid. So it does work so could be better.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave us a review. Many apologies you have received the incorrect straw, please email Admin@onegreenbottle.com so we can help to resolve this issue asap 😊

Posted 8 months ago

“The colours on the Epic bottles have gotten really ugly.. not sure who approved that. My original thunderstorm Epic bottle is three years old and still going, I've just replaced the glug cap for it.. so I'm sad to see that colour being phased out. The delivery on my glug cap was a lot, lot longer than it used to be and not having the ability to add the glug cap on when ordering specific Epic bottles now is disappointing. Customer service also no longer responds like it used to. Can only assume this company changed hands because the ethos has definitely shifted. Would I purchase again? Yes, though the changes you're making aren't great. I have one 500ml, 1litre and a 2litre bottle that are all still going strong. I would recommend them still. Also, my live chat wasn't responded to.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave the review. We apologise for any inconvenience caused by the longer delivery time. We acknowledge your feedback and assure you that we are continuously working to improve our products and services. We are delighted to hear that your bottles are still going strong. We hope they continue to serve you well. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We pride ourselves on our great customer service, we always get back to our customers within 24 hours. However, sometimes our messages end up in spam. Once again, thank you for your support and for choosing One Green Bottle.

Posted 8 months ago

“Love the mug, totally leakproof. The replacement lids are a bonus too. I only buy my bottles etc. from this company.”

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Posted 8 months ago

Thank you so much for your fantastic 5-star review! Your loyalty means the world to us, and we're honoured to be your go-to company for bottles and more. Thank you for your support and for being a valued customer 😊

Posted 8 months ago

“We purchased our first one green bottle 5 years ago when my little boy started nursery - he is now at school and despite a few kids being replaced he still has the same bottle! I’ve just purchased for my new little girl and hoping she has it as long too!”

Helpful Report

Posted 8 months ago

Thank you so much, Vicky, for your amazing 5-star rating of One Green Bottle! We are thrilled to hear that you have been enjoying our product for the past 5 years. It warms our hearts to know that your little boy has been using the same bottle since he started nursery and it's still going strong even after a few replacements. We truly appreciate your loyalty and trust in our brand. We hope your new little girl enjoys her One Green Bottle just as much and that it lasts her for many years to come. Thank you again for your kind words and for choosing One Green Bottle!

Posted 8 months ago

One Green Bottle is rated 4.9 based on 3,514 reviews