One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,587 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,587 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had these bottles for several years with no issues. A dropped bottle ended up with a broken lid. But we just had to buy a new lid. Perfect.”

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Posted 9 months ago

“My wife and I have loved our bottles since we got them in 2019 to the point where we needed new lids 🤩 such an amazing brand with excellent products”

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Posted 9 months ago

“Excellent customer service helping us source replacement lids for our kids bottles…lots more life left in them.”

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Posted 9 months ago

“I ordered the classic sports cap as a replacement. I like this cap as it does not leak at all and the spout releases the perfect amount of water. I like that it comes with a transparent straw. The packaging is fully recyclable but the tube is actually sturdy enough to be used as the best little storage box for my little one's treasures.”

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Posted 9 months ago

Thank you for your 5-star review, we truly appreciate your support and loyalty. It's awesome to hear that the tube can serve as the best little storage box for your little one's treasures! We're glad our packaging can have this extra purpose in your home 😊

Posted 8 months ago

“Bought one as a present for myself and loved it so much I now buy them for everyone!! Best bottle by far.”

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Posted 9 months ago

Thanks so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you loved your bottle so much that you now buy them for everyone!

Posted 8 months ago

“Goods arrived very quickly.”

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Posted 9 months ago

Thank you so much for your amazing 5-star review. We truly appreciate your support!

Posted 8 months ago

“Very good. Does not leak.”

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Posted 9 months ago

Thank you so much for your amazing 5-star review. We truly appreciate your support!

Posted 8 months ago

“I bought the wrong lid to replace one that broke fairly quickly after I bought it! Finding it impossible to figure out which bottle i have and which lid will fit it!”

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Posted 9 months ago

Hi there, thank you for your review. We are so sorry to hear of the issues with the broken lid as our bottle lids should last a very long time. We have a warranty that covers manufacturing issues not accidental damage. Please contact our customer service Admin@onegreenbottle.com with a picture of your bottle so we can help resolve this issue 😊

Posted 9 months ago

“Confusing cancellation/returns process. T&Cs said one thing, but customer service said another. Polite, but nevertheless contradictory. Ordered the wrong thing and couldn't cancel it even though it hadn't been despatched yet, despite T&Cs saying this was possible. Ended up keeping it as I didn't want to pay shipping as it felt unfair. What I ordered itself was in good condition, though it was the wrong colour - I ended up buying a matching item on eBay as I didn't want to go through the One Green Bottle website again. Shame, as I love my bottle.”

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Posted 9 months ago

Hi there, thank you for the review. We are so sorry about this, once the order has been packed we are unable to amend the order as we use a 3PL pick/pack warehouse. We are so sorry for any confusion caused. We will look back at our T&Cs on our website to ensure it is as coherent as possible😊

Posted 9 months ago

“Loving my bottle so far, quick delivery and packaged well. No leaking, which is the issue I’ve had with other bottles previously.”

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Posted 9 months ago

Thank you so much for your fantastic 5-star review. We truly appreciate your kind feedback and are thrilled to hear that you love your leakproof bottle!

Posted 8 months ago

“Having waited a while to buy my One Green Bottle I am only moderately satisfied! Reason being that what I need is a carry strap but if I do (if I can find a matching colour) I will have to pay extra. Fairly essential as the bottle is rather too wide to hold!”

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Posted 9 months ago

Hi there, thank you for your feedback, we offer bundle deals on our bottles that sell 50% off sloop bottle carriers and other useful accessories like a brush scrubber, we also sell bottles with an integrated handle like our epic bottle collection. Here is a link: https://www.onegreenbottle.com/product-category/big-insulated-steel-bottles/ 😊

Posted 9 months ago

“I love one green bottle my bottle doesn’t leave my side ever”

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Posted 9 months ago

Thank you so much for your wonderful 5-star review. We truly appreciate your support and are thrilled to hear that you are enjoying your bottle!

Posted 8 months ago

“I love this bottle, I've just bought a second fory husband! The sports cap with the straw makes it so easy to drink on the go. The bottle is perfect for keeping drinks hot or cold too, so it's great in any weather!”

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Posted 9 months ago

Thanks so much for your amazing 5-star review. We greatly appreciate your support and loyalty as a customer. It's wonderful to know that the sports cap with the straw has made it convenient for you to stay hydrated on the go!

Posted 8 months ago

“I couldn't be happier. A beautiful looking bottle with all the features I need. Particularly love the clever bottom to prevent scratches. The cherry on the cake was the environmentally friendly packaging and knowing the good this buy will do the ocean. Who wouldn't smile about that?”

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Posted 9 months ago

Thanks for your incredible 5-star review. We are thrilled to hear that you love your bottle and our company ethos!

Posted 8 months ago

“I like the concept of the company. Unfortunately the baby bottles i bought didn't work functionally. I also had a problem with one of the items which was sorted eventually by customer service.”

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Posted 9 months ago

“I love this company I have one of their very very early stainless steel lunch boxes and it has served me well for the last 6 years and one of their newer tough canteens. I have ordered a few and can’t fault them. You can order replacement straws, which I had to do in place of the bobbly silicone one that got mouldy very quickly. I just ordered a normal straw from them and it’s perfect.”

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Posted 9 months ago

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Posted 9 months ago

“Purchased epic bottle unfortunately nothing epic about keeping water hot for a cup of tea. From boiling to luke warm within 2 hours”

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Posted 9 months ago

Hi there, we are so sorry to hear this. Please can you confirm your order and reply to our email as there must be an issue with your bottle if it has arrived like this, and does not keep the contents hot/cold. I cannot see you tried to contact us about the issue. If you can get in touch with our customer service we can look to resolve the issue. Many thanks

Posted 9 months ago

“They're lovely bottles. The design is flawless and the colours are beautiful. Both my husband and I love our bottles, as they encourage us to drink more. 10/10”

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Posted 9 months ago

“Having spent £100s on cheapo plastic bottles, I’ve finally taken the plunge and kitted out the whole family with One Green Bottles- THE BEST INVESTMENT EVER! They are light, they keep the temperature just right for hours, the colors are LOVELY, they are super easy to clean and most importantly- I finally don’t need to worry bout mould/mould-tasting water 🤢 Success!”

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Posted 9 months ago

One Green Bottle is rated 4.9 based on 3,587 reviews