One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,514 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying these bottles for the kids for years and love them. They last forever and survive day to day abuse from my children.”

Helpful Report

Posted 6 months ago

“Helpful and prompt service. High quality, ethical products.”

Helpful Report

Posted 6 months ago

“Excellent choices, excellent designs and excellent quality. Delivery fast and free. Cannot fault.”

Helpful Report

Posted 6 months ago

“This is the third purchase of a bottle that is not made of plastic. I have been happy with the quality and design.”

Helpful Report

Posted 6 months ago

“My daughter wanted a new insulated bottle for the summer. We already have a couple of the kids' bottles, so I was keen to get another OGB and keep using the set of compatible tops we've already collected. The 500ml evolution bottle met the spec nicely and was available in an appealing print. She loves it and is very well hydrated now!”

Helpful Report

Posted 6 months ago

“Great design and colour. Really handy for walks where I don't want to take a bag but need a small bottle of water with me”

Helpful Report

Posted 6 months ago

“Amazing that I could get a replacement for a ten year old bottle!”

Helpful Report

Posted 6 months ago

“I absolutely love the quality of one green bottle. My personal favourite is the 2 litre epic, it's durable, practical and keeps drinks cold.... perfect.”

Helpful Report

Posted 6 months ago

“Have had these bottles for several years with no issues. A dropped bottle ended up with a broken lid. But we just had to buy a new lid. Perfect.”

Helpful Report

Posted 6 months ago

“My wife and I have loved our bottles since we got them in 2019 to the point where we needed new lids 🤩 such an amazing brand with excellent products”

Helpful Report

Posted 6 months ago

“Excellent customer service helping us source replacement lids for our kids bottles…lots more life left in them.”

Helpful Report

Posted 6 months ago

“I ordered the classic sports cap as a replacement. I like this cap as it does not leak at all and the spout releases the perfect amount of water. I like that it comes with a transparent straw. The packaging is fully recyclable but the tube is actually sturdy enough to be used as the best little storage box for my little one's treasures.”

Helpful Report

Posted 6 months ago

Thank you for your 5-star review, we truly appreciate your support and loyalty. It's awesome to hear that the tube can serve as the best little storage box for your little one's treasures! We're glad our packaging can have this extra purpose in your home 😊

Posted 5 months ago

“Bought one as a present for myself and loved it so much I now buy them for everyone!! Best bottle by far.”

Helpful Report

Posted 6 months ago

Thanks so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you loved your bottle so much that you now buy them for everyone!

Posted 5 months ago

“Goods arrived very quickly.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review. We truly appreciate your support!

Posted 5 months ago

“Very good. Does not leak.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review. We truly appreciate your support!

Posted 5 months ago

“I bought the wrong lid to replace one that broke fairly quickly after I bought it! Finding it impossible to figure out which bottle i have and which lid will fit it!”

Helpful Report

Posted 6 months ago

Hi there, thank you for your review. We are so sorry to hear of the issues with the broken lid as our bottle lids should last a very long time. We have a warranty that covers manufacturing issues not accidental damage. Please contact our customer service Admin@onegreenbottle.com with a picture of your bottle so we can help resolve this issue 😊

Posted 6 months ago

“Confusing cancellation/returns process. T&Cs said one thing, but customer service said another. Polite, but nevertheless contradictory. Ordered the wrong thing and couldn't cancel it even though it hadn't been despatched yet, despite T&Cs saying this was possible. Ended up keeping it as I didn't want to pay shipping as it felt unfair. What I ordered itself was in good condition, though it was the wrong colour - I ended up buying a matching item on eBay as I didn't want to go through the One Green Bottle website again. Shame, as I love my bottle.”

Helpful Report

Posted 6 months ago

Hi there, thank you for the review. We are so sorry about this, once the order has been packed we are unable to amend the order as we use a 3PL pick/pack warehouse. We are so sorry for any confusion caused. We will look back at our T&Cs on our website to ensure it is as coherent as possible😊

Posted 6 months ago

“Loving my bottle so far, quick delivery and packaged well. No leaking, which is the issue I’ve had with other bottles previously.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star review. We truly appreciate your kind feedback and are thrilled to hear that you love your leakproof bottle!

Posted 5 months ago

“Having waited a while to buy my One Green Bottle I am only moderately satisfied! Reason being that what I need is a carry strap but if I do (if I can find a matching colour) I will have to pay extra. Fairly essential as the bottle is rather too wide to hold!”

Helpful Report

Posted 6 months ago

Hi there, thank you for your feedback, we offer bundle deals on our bottles that sell 50% off sloop bottle carriers and other useful accessories like a brush scrubber, we also sell bottles with an integrated handle like our epic bottle collection. Here is a link: https://www.onegreenbottle.com/product-category/big-insulated-steel-bottles/ 😊

Posted 6 months ago

“I love one green bottle my bottle doesn’t leave my side ever”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review. We truly appreciate your support and are thrilled to hear that you are enjoying your bottle!

Posted 5 months ago

One Green Bottle is rated 4.9 based on 3,514 reviews