One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,514 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 5th October 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality”

Helpful Report

Posted 1 year ago

“Arrived quietly very good quality lots of choice”

Helpful Report

Posted 1 year ago

“The website had a good choice of products, I read the reviews and ordered a number of items. So far the bottles have not leaked and the wide becks make it easy to clean. Good choice of accessories as well.”

Helpful Report

Posted 1 year ago

“Lovely bottle. Feels like it'll last and is easy to clean. Not heavy and fits in my car's drink holder. Lovely colour too and love that it's eco friendly. I'll be sure to shop here again in the future.”

Helpful Report

Posted 1 year ago

“I bought 4 Stainless Steel bottles from One Green Bottle Many Years Ago and although a bit dented and battered they are still going Strong! But I needed to replace the Caps. I contacted Binny at the company and she was most helpful in advising me which caps I needed. Thanks Binny , very Happy to Praise Ine Green Bottle.”

Helpful Report

Posted 1 year ago

“I love the colour, shape and size of my new insulated bottle. It kept my tea hot all afternoon. I love that it conveniently fits in my handbag.”

Helpful Report

Posted 1 year ago

“Lovely bottle”

Helpful Report

Posted 1 year ago

“Having tried loads of vacuum bottles I find OGB keep my water coldest the longest. I always go back to their bottles. I love the buff versions as no need to worry about paintwork chipping.”

Helpful Report

Posted 1 year ago

“Great quality product. 100% leak proof.”

Helpful Report

Posted 1 year ago

“One green bottle website was easy to order from. Photo and description of bottle was completely accurate”

Helpful Report

Posted 1 year ago

“I have been a customer for quite a few years now, started with curve range now epic”

Helpful Report

Posted 1 year ago

“Good product choice, fast delivery.”

Helpful Report

Posted 1 year ago

Thank you Claire for your rating. We appreciate your loyalty and if there's anything else we can do to help, don't hesitate to let us know. Thank you again!

Posted 10 months ago

“I recently purchased a new bottle, heart-broken that I had lost my other One Green Bottle, which I purchased two years ago.... Then found my ' lost ' one.... so now have one for yoga & one for for the gym... the bottles are exceptional quality & my interactions with Binny, who I believe is the office manager, have been equally exceptional...... Great all round........”

Helpful Report

Posted 1 year ago

“I've been a fan of this company's bottles for a while so have expanded into buying their products as presents. My most recent purchases arrived quickly and I like the Green insulated flask and Epic vacuum bottle so much I may have to get one of each for me!”

Helpful Report

Posted 1 year ago

“Have been a fan for years, and the steel bottles were an absolute godsend for my kid as they were so tough and would last for ages. However, one got lost and I ordered a replacement. This dented really quickly and after 3 broken caps (they just shear off now on the first drop and half gets stuck inside the bottle) I'm moving away from this brand. I guess the classic "got bigger quickly and sacrificed quality" has happened.”

Helpful Report

Posted 1 year ago

Hi there, thanks for your review. We are really disappointed to read this. It sounds as though you have been unlucky with your latest purchase. We certainly haven't changed our ethics or the products we use. We use the highest 304 grade stainless steel. It would be great to know more about what happened and how they broke? Please get in touch so we can try to resolve your issue. As I'm sure you are aware of warranty covers manufacturing issues but not accidental damage. If you feel they are manufacturing please let us know. I look forward to hearing from you soon, to try and help. Many thanks

Posted 1 year ago

“I love the practicality and cool designs of all our one green bottles!”

Helpful Report

Posted 1 year ago

“We have been using these products for sometime and really rated them. Recently we experienced really disappointing customer service. An item did not arrive, the money was taken, we were not contacted and when we chased we were asked to pay postage again. Sustainable products should include good customer service. There are other suppliers of the same products ! Going elsewhere.”

Helpful Report

Posted 1 year ago

Hi there, We are very sorry to see this. When an order is placed its always pre payment. I'm afraid if there is a delivery issue with royal mail we do not always hear about it, and they should leave a card to say they attempted delivery, or if its an address issue/input error and it gets returned, we do need to ask for postage again as we have to pay every time we send items. Being a B corp company we do everything as sustainably as it should be done from start to finish. We pride ourselves in customer service and are very sorry you feel on this occasion we didn't live up to that. Many apologies again.

Posted 1 year ago

“Haven't been able to use the bottle because it came with no valve on the cap. I emailed then, they send me the wrong valve, still after more than 6 weeks not received the correct part. They have stop replying to my emails. I bought another cap, which was nearly £10 with delivery fees, and not lasted even a week, the bottle fell down from a chair and the cap cracked. My experience is poor customer service and low quality. I hope they can improve because is not fair that I have expend the money into a bottle that I cannot use.”

Helpful Report

Posted 1 year ago

HI there, so sorry to hear this. I have tried searching for emails and cannot find any from yourself, apologies for that. We will get the correct valves in the post to you. I will also email you. I'm afraid regarding accidental damage caused to the bottles and caps we do not cover. Only manufacturing issues. Hopefully we can get the issues resolved soon. Many thanks

Posted 1 year ago

“Just the best drinks bottle I have found. Very durable casing and handy handle, make for easy carrying. Great to be able to order just the plastic straws too, as I seem to lose mine with alarming regularity! Cannot recommend highly enough.”

Helpful Report

Posted 1 year ago

“good quality, very low price for such good item. perfect for a baby starting to have food. 10/10”

Helpful Report

Posted 1 year ago

One Green Bottle is rated 4.9 based on 3,514 reviews