One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,557 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, great you can order replacement parts. A cheaper, slower postage option would be appreciated.”

Helpful Report

Posted 1 year ago

Thanks for your rating! We are delighted to hear that you find our products of good quality and appreciate the convenience of being able to order replacement parts. We understand your suggestion for a cheaper and slower postage option, and we will definitely take it into consideration.

Posted 1 year ago

“Excellent website, ordering and delivery”

Helpful Report

Posted 1 year ago

Thank you for your support, so happy to hear you love our products!

Posted 1 year ago

“Best water bottles out there, quick delivery, gorgeous packaging, fair prices for the quality of the product and a great range of mix and match colours!”

One Green Bottle 5 star review on 7th January 2024

Helpful Report

Posted 1 year ago

Thank you for your review! We truly appreciate your support and loyalty as our customer. We are delighted to hear you love our variety of products!

Posted 1 year ago

“Beautiful quality water bottle and accessories too. Arrived super fast. Thank you.”

Helpful Report

Posted 1 year ago

Thank you Samantha, so happy you love your water bottle!

Posted 1 year ago

“Very quick delivery, even around Christmas and New Year!”

Helpful Report

Posted 1 year ago

Thank you Jasmine for your 5 star rating! We are so glad to have earned your trust and are delighted to hear that you received your order in a timely manner, especially around the holiday season :)

Posted 1 year ago

“I'd be very grateful if you remove my email from your database. Whoever created this order used the wrong email address and I'm receiving a lot of correspondence relating to this purchase. I live in Australia and the address of the order was someone in the UK. Please remove this email. Thanks”

Helpful Report

Posted 1 year ago

Many apologies, we will get you removed. Sorry about that. Thanks

Posted 1 year ago

“Great to be able to buy new lids for our old bottles which was why we bought them nearly 10 years ago. Exceptionally fast delivery too.”

Helpful Report

Posted 1 year ago

Thank you, Alice! We're delighted to hear that you've continued to enjoy our variety of products available. We're also thrilled to hear that you got your order exceptionally fast. Your 5 Star rating means a lot to us - thank you!

Posted 1 year ago

“Ordered a cap as I dropped my bottle at the gym abd the cap broke. Fits lovely and looks good. Also brought a loop so I can hold onto bottle so not to drop it again!!”

Helpful Report

Posted 1 year ago

Thank you Claire! We appreciate your loyalty as a customer. And we hope it will last you a long time! Thanks again for your 5 Star review :)

Posted 1 year ago

“Had a problem with a previous bottle cap I had ordered and had to order a replacement it was a Christmas discount of 20% off but the promotion didn’t work, when I explained what had happened with the bottle cap and discount offer the staff where quick and efficient with sorting my problem out and returning the money. The bottles are great, Can’t do without mine.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating and for your support of being a loyal customer! We're so glad you had a great experience after having to order a replacement bottle cap :)

Posted 1 year ago

“Needed replacement parts for my sport cap. Ordering was easy, delivery quick and wrapping contained no plastic.”

Helpful Report

Posted 1 year ago

Thank you, We're so glad that ordering and delivery was quick and easy and that there was no plastic wrapping. We really appreciate your 5 star review and we're committed to continue staying green!

Posted 1 year ago

“Purchased as a gift”

Helpful Report

Posted 1 year ago

Thank you James for your 5 star rating! We are so pleased that you purchased it as a gift for someone - we hope they enjoy it!

Posted 1 year ago

“I ordered a large stainless steel NOT thermos flask. I now filter my water and remineralize it due to my paranoia about pollutants. The flask is great, no plastic, and I went to non-thermos as I just drink water. Good company, overly packaged when it arrived”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating Richard! We're so glad to hear that you love your bottle. We appreciate your efforts to reduce your plastic waste and all of our packaging can be recycled. Thank you for your support! :)

Posted 1 year ago

“I love the replacement lids, they are perfect for my bottles. Thank you”

Helpful Report

Posted 1 year ago

Thank you Esther for the 5 Star review. We are delighted to hear you're happy with the replacement lids. Thank you for being a loyal customer!

Posted 1 year ago

“Very happy with my epic bottle, keeps water cold all day”

Helpful Report

Posted 1 year ago

Thank you Ruby for the 5 star review. We are so pleased to hear that you are very happy with your epic bottle!

Posted 1 year ago

“Great product, have been using the bottles for years. Fab for school, keeps water cold and is very sturdy. It's great that you can order the bottle tops separately if they wear off after time.”

Helpful Report

Posted 1 year ago

Thank you Olivia, We're so pleased to hear that you have been using the bottles for years and that they have been great for school, we hope you continue to enjoy our product!

Posted 1 year ago

“Great bottle! my son love it so much that when he broke his old one which we got from a different vendor, I had to find the exact one online which led me to One Green bottle’s page thankfully.”

Helpful Report

Posted 1 year ago

Thank you for the 5 Star review Barbara! We are delighted to hear that your son loves his bottle :)

Posted 1 year ago

“I purchased a bottle in an independent store in Cambridge and loved it, so I decided to get my mum one for Christmas. The metal straws are great (so much more durable and nicer to drink from than the plastic straw bottles supermarkets sell) and my water stays cool - I haven't used the bottle for hot drinks but it seems to be well insulated! The outside of the one I bought a month or so ago hasn't scratched, either, and I carry my bottle everywhere with me. The new bottle arrived quickly and while I loved the minimal packaging, the branding on the outside gave away her Christmas gift (the parcel arrived while I was at work and she took it from the postman.) While I love the products and definitely think the company deserves as much promotion as possible, perhaps there could be a "plain packaging" option during the month of December? I was so excited to surprise her and she didn't buy that I bought it for anyone else as I talked her out of buying herself one just a little while ago! But that minor inconvenience is my only complaint - the products themselves are perfect and I cannot recommend them enough!”

Helpful Report

Posted 1 year ago

“Ordered a replacement lid. Love the bottles but five pounds postage for a lid is ridiculous.”

Helpful Report

Posted 1 year ago

Hi there, sorry to hear this. Due to them being bulky items they cost more to send. We are looking at other options in the new year to save slightly on shipping. Many thanks

Posted 1 year ago

“We use our One Green Bottles flasks and insulated beakers every day. Also, we have given them as gifts. We are very happy with the quality, choice and price.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating Sheila - Thank you for being such a loyal customer!

Posted 1 year ago

“Fast service, reasonable prices and truly excellent bottles. Attractive, functional and with great straws. My kids have never loved a bottle more and are drinking more water than ever.”

Helpful Report

Posted 1 year ago

Thank you so much, Lisa, for your kind 5 star review! We're so glad to hear that your kids are enjoying the bottles. Thank you for your support!

Posted 1 year ago

One Green Bottle is rated 4.9 based on 3,557 reviews