Omnitrack Reviews

Name: Omnitrack
Address: Rodborough Court, Stroud
Rating: 4.73

4.7 Rating 163 Reviews

97 %

of reviewers recommend Omnitrack

Company Reviews

Metrics

Info

4.7

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Omnitrack:

Manufacturer of Ball Transfer Units & Movement Solutions

Visit Website

Phone:

01453 873345

Email:

ash@omnitrack.com

Location:

Rodborough Court
Stroud
GL5 3LR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was some confusion on our part with the delivery of our parts, so I emailed Omnitrack. Dan responded 2 minutes later via a phone call. He advised he would touch base with me when he got some information. 5 minutes later I had everything I needed! Excellent customer service is rare these days, and this company shines above the rest!”

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“Excellent service from Stuart. Help me with the technical aspect and very good communication. Definitely recommend Omnitrack”

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“Fantastic customer service from start to finish. Dealt with Jason and Johny, both were extremely attentive. Very impressed by the quality of their products. Would highly recommend this company.”

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“Dan is very engaged with his customers”

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“Very Helpful and pleasant staff, you guys are awesome.”

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“Lovely staff - very helpful and a pleasure to deal with.”

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“Great experience throughout from initial chat where they showed great knowledge, aftercare is perfect too. Highly recommended!”

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“From the dealings I have had with this company the service etc has all been first class”

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“The customer service was definitely useful to pick the right product for my project. The delivery was on time.”

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“Extremely knowledgeable and helpful staff. great product. highly recommend”

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“Excellent service, even out of working hours. Would certainly recommend.”

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“Excellent customer and tech service. Extremely fast response. Easy to order. Easy to pay”

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“Always responsive!”

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“The wheels look good, however unable to fit as the bolts supplied are too long. Think they may be for a Brompton rear rack and not direct into rear frame. Will go buy some bolts and update afterwards”

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Hi Peter Thank you for the feedback. The bolts, nuts & washers are standard spec for the rear rack. We are more than happy to supply the bolts for you if you can let us know the length required. Many Thanks Omnitrack

“The product is great. The price is adequate. Service is FIRST CLASS! Mrs. Sara Ochiatto very specific, fast, polite.”

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“Great service , fast response and good quality products .”

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“I run a small business (www.raceathome.co.uk) and have been trying to develop a world beating motion platform for sim racers. Omnitrack have been fantastic in suggesting products to test and sugggesting what options best fit out evolving platform. We finally settled the LowRider design using inboard 9321 bearings and our customers are delighted with the outcome. These guys are great supporters of theoretical designs and are the most reliable component of our supply chain.”

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“Having spent an hour on the phone with another company and being underwhelmed by their customer service, just before this call, I was delighted with the service Omnitrack (Kamal) offered. I just needed 4 casters for domestic use and he could not have been more helpful. Very reasonably priced and next day delivery. Am hoping the end product is as good as the service :-)”

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“I haven't made a purchase so easily and accurately in a long time - with help of companys stuff (mr. Pinca).”

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“Greate Service & Superfast delivery!!”

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Omnitrack is rated 4.7 based on 163 reviews