OMG Hotels Reviews

Name: OMG Hotels
Address: Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ, Ampthill, Bedfordshire
Rating: 3.87

3.9 Rating 203 Reviews

73 %

of reviewers recommend OMG Hotels

3.9

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 35%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About OMG Hotels :

OMGhotels.com allow you to search and book your perfect trip with peace of mind from our entire selection of experiences and over 240,000 hotels worldwide.

Visit Website

Phone:

01525 837100

Email:

concierge.team@omghotels.com

Location:

Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ
Ampthill, Bedfordshire
MK45 2PJ

Write Your review

Tell us how OMG Hotels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful and very quick responses to my request for availability - great service”

Helpful Report

“I made a reservation on-line with my preferences and received a near by-return reply confirming all the details to my complete satisfaction. Excellent service.”

Helpful Report

“I spoke to David today and he was just so helpful and friendly, helped me find a hotel for the date I wanted that would suit the plans I had for that day. Excellent customer service and experience p.s I head up a UK call centre team so just what I’d expect 👍🏻”

Helpful Report

“Amazing service!”

Helpful Report

“The speed of response was so quick! I'm so pleased with the service from Frannie and I'd love to book through OMGhotels again. The free upgrade for our anniversary just made it 10 times better! Thank you!”

Helpful Report

“Absolutely great customer service , thank you so much for sorting me out .”

Helpful Report

“""This is the first time I have used this company and dealing with David who is an example of professionalism. I was not 100% happy with my hotel location in London as it caused many problems with my plans. I contacted David, Omghotels, he listened without interruption, was polite and profession, he cared and understood, final result rebooking another hotel near all my activities in London, thank you David I would not want to book with anyone else. This booking was done via Wowcher london experience however Wowcher are a different company.”

Helpful Report

“Lauren was helpful but very slow getting back to me. I would like to make special note of how brilliant Emma was-she responded so quickly and was very accommodating in getting us the show we wanted on the dates we asked for. She was also lovely and polite on the phone. The phone number for OMG definitely needs sorting though-it just cuts out and won't let you hold so you end up never getting through!”

Helpful Report

“I had to call OMG hotels as I had another request which was dealt with rapidly. Very impressed!! I would definitely recommend OMG hotels to my friends and colleagues.”

Helpful Report

“We had a pleasant stay, room was nice and clean. The breakfast was very good and lots of it....overall package was very good”

Helpful Report

“We had an excellent one night stay at the Hilton Double Tree Hotel in Islington last week. We couldn't fault the Hotel or it's staff at all, everyone was very polite and helpful. The room and Hotel were very clean and comfortable and we would definitely stay there again.”

Helpful Report

“The service provided by OMGhotels was fantastic... Only negative thing is that do not think that the hotel was 4 stars - or maybe my expectations were far tooooo high :)... & the shower/bathroom was too small kept burning myself on the pipes as I reached for the shower gel :(”

Helpful Report

“Lovely room, happy to upgrade us if wanted to. Breakfast was absolutely fantastic, still full now.very helpful with sorting us out places to eat and activities to do at a cheaper rate.”

Helpful Report

“Great competitive prices for a great hotel which we will be staying at in Spain. A very easy payment process. Now all that's left is to enjoy the holiday!”

Helpful Report

“Excellent trip all round. Will definitely use your site in future.”

Helpful Report

“very good service. Could not pick any faults”

Helpful Report

“I was so happy I needed a hotel last minute and everywhere I looked the prices were not meeting my needs and then I found this little gem of a site. Simple to use and easy to book. Thank you.”

Helpful Report

“OMG Hotels were great. I have used them twice now and on both occasions, they took the time to understand my trip and recommended brilliant, cost effective hotels to suit. I will definitely use them again and recommend you do too.”

Helpful Report

“Very helpful, friendly staff highly recommend.”

Helpful Report

“I used OMGhotels for a trip to Cyprus in 2015. During which I have very impressed with the service, communication and the absolute ease throughout the whole process, so much so I have booked 2 further hotels for 2016! I have reccomended the site to a lot of people now and frankly I won't be using any other sites for hotel bookings in future. Amazing site, amazing prices and best of all, amazing service.”

Helpful Report

OMG Hotels is rated 3.9 based on 203 reviews