Omersa & Company Reviews

Name: Omersa & Company
Address: Units 5-6 Premier Court, Richmond Road, Fairfield Industrial Estate, Louth
Rating: 4.96

5.0 Rating 119 Reviews

99 %

of reviewers recommend Omersa & Company

Company Reviews

Product Reviews

Metrics

5.0

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Omersa & Company 5 star review on 20th September 2024

Frank Taylor

Omersa & Company 5 star review on 25th June 2024

Hélène Nicander Davies

Omersa & Company 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

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“I had a wonderful experience with Caroline. I was worried that if i ordered our hippo it wouldn't arrive in time for Christmas. And when we first spoke, I realized my chances were not good. Caroline worked her magic and managed to line our hippo up in time for the last shipping day out for a Christmas delivery. My husband was thrilled!!! Thank you so much Caroline AND Omersa & Company!!!”

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Posted 10 months ago

“Lovely company to deal with”

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Posted 10 months ago

“I simply love these animals. We have 6 personally, A lion, 3 elephants, a pig and a spaniel. We have given several as gifts and never have they disappointed. The quality is superb.”

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Posted 10 months ago

“Good service but would prefer less reviews from all different companies who seem to be obsessed with this. It almost shows a lack of confidence in the service they provide.”

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Posted 10 months ago

“This is the third animal we have bought from Omersa and again great quality and service. These are items that will pass to the next generations of our family as they are beautiful and very substantial in build.”

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Posted 11 months ago

“This is the 4th workpiece that our family has gotten from Omersa. It has become a tradition to present one to a girl when she comes into the family and our new granddaughter got hers for Christmas. A medium-sized pig that is just as well made as the one my father got years ago when he was in the RAF. It arrived beautifully packed and on time. What more can we ask?”

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Posted 11 months ago

“Great product and delivery service.”

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Posted 11 months ago

“Lovely piece of leather, well made little mouse”

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Posted 11 months ago

“The quality of Omersa animals is outstanding. The quality of each piece is individually made by excellent team craftsmen/women. The company are quick to respond to any queries and cutomer service excellent.”

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Posted 1 year ago

“I love your pieces. They are beautiful; the quality is amazing. I do appreciate direct contact. Having some troubles with customs I found immediate support from Ms. Caroline.”

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Posted 1 year ago

“Quality product supplied by a company that understands what service means. I think it’s great that they call to confirm that the order is complete and to agree the timing of delivery. Very impressed with the offer!”

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Posted 1 year ago

“Purchased several animals since 2019. Both for myself and as a present. The company have excellent products and match this with first class customer service.”

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Posted 1 year ago

“It took me a long time to decide which footstool I wanted but finally I chose the rhino. I'm very happy with it. We named him Rusty.”

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Posted 1 year ago

“Great products and personal service”

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Posted 1 year ago

“What an anazing company!! Unique idea, craftsmanship- online process a joy and customer service and delivery spot on. A local business to us but one we discovered in London. We love our new “pets” they are the talk of the house! Cannot rate this company highly enough! Would be a 6 if allowed.”

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Posted 1 year ago

“I absolutely love my Omersa animals. I bought a medium pig and a standard rhino and have also been lucky enough to receive a mouse as a gift. They are all beautiful and I will save up to add to my collection. Really friendly, helpful staff too. Thank you x”

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Posted 1 year ago

“Caroline was extremely helpful when I had queries about ordering and delivery. Our daughter and son-in-law were delighted with the rhino and he has pride of place in their lounge. Moira Wilson”

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Posted 1 year ago

“So beautiful and well made! As soon as it arrived my husband said he wanted to order another!”

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Posted 1 year ago

“We ordered our 3th animal, the kangaroo, this summer. The transaction went great. No problem at all. Very good service, the quality is perfect🤩 We are very happy, probably we will be back. One of our neighbors will place an order very soon after seeing our “ collection””

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Posted 1 year ago

“We now have three wonderful products from Thai company and love them all! The quality, customer service and ethos of Omersa & Company make for an exceptional lovely experience I recommend them as gifts to anyone that will listen and as our family (and floor space) grow we can’t wait to add another one addition! Thank you for our newest King Charles Coronation Spaniel he’s fit in perfectly!”

Omersa & Company 5 star review on 15th September 2023

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Posted 1 year ago

Omersa & Company is rated 5.0 based on 119 reviews