Omersa & Company Reviews

Name: Omersa & Company
Address: Units 5-6 Premier Court, Richmond Road, Fairfield Industrial Estate, Louth
Rating: 4.93

4.9 Rating 124 Reviews

98 %

of reviewers recommend Omersa & Company

Company Reviews

Product Reviews

Metrics

4.9

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Omersa & Company 5 star review on 20th September 2024

Frank Taylor

Omersa & Company 5 star review on 25th June 2024

Hélène Nicander Davies

Omersa & Company 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

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“Well made and fun animals. Ordering details up to date with no unexpected delays. Well packed.”

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Posted 11 months ago

“Luckily the piece I wanted was in stock. The turn around from ordering to delivery to my hotel in London was a couple days. So grateful for this speedy response.”

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Posted 11 months ago

“Omersa are a great company to deal with. I am so pleased with my Ellie Elephant, who is a present from my husband for a significent birthday. She was placed in her box with loads of packing, and carefully handled by the delivery driver. I hope to add to my menagerie in the future.”

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Posted 11 months ago

“Thank you. Great service - kept me informed and delivered ahead of schedule in time for Christmas. The Rhino is super - great quality and workmanship. It was a present for my partner and she loves it! Thank you Team OMERSA!”

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Posted 11 months ago

“I have been very happy with my purchases, some I have purchased from Hunt Leather in Melbourne.”

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Posted 1 year ago

“I had a wonderful experience with Caroline. I was worried that if i ordered our hippo it wouldn't arrive in time for Christmas. And when we first spoke, I realized my chances were not good. Caroline worked her magic and managed to line our hippo up in time for the last shipping day out for a Christmas delivery. My husband was thrilled!!! Thank you so much Caroline AND Omersa & Company!!!”

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Posted 1 year ago

“Lovely company to deal with”

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Posted 1 year ago

“I simply love these animals. We have 6 personally, A lion, 3 elephants, a pig and a spaniel. We have given several as gifts and never have they disappointed. The quality is superb.”

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Posted 1 year ago

“Good service but would prefer less reviews from all different companies who seem to be obsessed with this. It almost shows a lack of confidence in the service they provide.”

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Posted 1 year ago

“This is the third animal we have bought from Omersa and again great quality and service. These are items that will pass to the next generations of our family as they are beautiful and very substantial in build.”

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Posted 1 year ago

“This is the 4th workpiece that our family has gotten from Omersa. It has become a tradition to present one to a girl when she comes into the family and our new granddaughter got hers for Christmas. A medium-sized pig that is just as well made as the one my father got years ago when he was in the RAF. It arrived beautifully packed and on time. What more can we ask?”

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Posted 1 year ago

“Great product and delivery service.”

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Posted 1 year ago

“Lovely piece of leather, well made little mouse”

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Posted 1 year ago

“The quality of Omersa animals is outstanding. The quality of each piece is individually made by excellent team craftsmen/women. The company are quick to respond to any queries and cutomer service excellent.”

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Posted 1 year ago

“I love your pieces. They are beautiful; the quality is amazing. I do appreciate direct contact. Having some troubles with customs I found immediate support from Ms. Caroline.”

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Posted 1 year ago

“Quality product supplied by a company that understands what service means. I think it’s great that they call to confirm that the order is complete and to agree the timing of delivery. Very impressed with the offer!”

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Posted 1 year ago

“Purchased several animals since 2019. Both for myself and as a present. The company have excellent products and match this with first class customer service.”

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Posted 1 year ago

“It took me a long time to decide which footstool I wanted but finally I chose the rhino. I'm very happy with it. We named him Rusty.”

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Posted 1 year ago

“Great products and personal service”

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Posted 1 year ago

“What an anazing company!! Unique idea, craftsmanship- online process a joy and customer service and delivery spot on. A local business to us but one we discovered in London. We love our new “pets” they are the talk of the house! Cannot rate this company highly enough! Would be a 6 if allowed.”

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Posted 1 year ago

Omersa & Company is rated 4.9 based on 124 reviews