OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I upset with ye never received my baby bottle off me”

Helpful Report

Posted 1 year ago

Dear Margaret, We are sorry to hear that you did not receive your baby bottle from us. We have checked our records and the tracking shows that your order was delivered two days after it was placed. We take our customers' satisfaction very seriously and we would like to make things right. Please contact us at your earliest convenience so that we can resolve this issue for you. We value your business and we want to ensure that you are completely satisfied with your experience with OliversBabyCare. Thank you for bringing this to our attention and we look forward to hearing from you soon. Best regards, OliversBabyCare Team

Posted 1 year ago

“Very pleased with purchase and quick delivery”

Helpful Report

Posted 1 year ago

Dear Jayne, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with your purchase and that our delivery service met your expectations. We strive to provide our customers with the best possible shopping experience, and your feedback is greatly appreciated. Thank you for choosing OliversBabyCare, and we hope to have the pleasure of serving you again in the future.

Posted 1 year ago

“It didn’t start very well but I spoke to customer service and they changed my whole experience. The only thing I’d like to suggest is that they do not use FedEx as it’s really unreliable and unprofessional .”

Helpful Report

Posted 1 year ago

Dear GG, Thank you for taking the time to share your experience with OliversBabyCare. We are glad to hear that our customer service team was able to turn your experience around and provide you with a positive outcome. We appreciate your feedback regarding the use of FedEx as a delivery courier. We understand that timely and reliable delivery is important to our customers, and we will take your suggestion into consideration as we continue to improve our services. Thank you for choosing OliversBabyCare, and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Good quick service Was overcharged £100 on shipping but this was quickly resolved”

Helpful Report

Posted 1 year ago

Dear John, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are glad to hear that you found our service to be quick and efficient. We apologise for any inconvenience caused by the overcharge on shipping. We understand that this can be frustrating, especially when sending items overseas. However, we are pleased to hear that our team was able to quickly resolve the issue for you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Prompt delivery Item as described.Would buy from again”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your order promptly and that the item was as described. We take pride in providing our customers with high-quality products and excellent service, so it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Really good, after a stressful time looking elsewhere I finally found the correct fitting for my double pushchair and carseat with Olivers babycare”

Helpful Report

Posted 1 year ago

Dear Lauren, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that we were able to provide you with the correct fitting for your double pushchair and car seat, and that we were able to alleviate some of the stress you were experiencing. We take pride in providing our customers with high-quality products and exceptional customer service, and we are glad that we were able to meet your expectations. Thank you for choosing OliversBabyCare, and we hope to continue to serve you in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“I can't properly review these as they did not arrive with the baby gate unfortunately and I completely forgot to message as soon as it was delivered to let you know they didn't arrive.”

Helpful Report

Posted 1 year ago

Dear Rebecca, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are sorry to hear that the items you ordered did not arrive with the baby gate. We understand that it can be frustrating when things don't go as planned, and we apologise for any inconvenience this may have caused. We encourage our customers to reach out to us as soon as possible if they encounter any issues with their orders. If you require any assistance with this, please do not hesitate to contact us and our customer service team will be more than happy to help you.

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Dear Sandra, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you had a positive experience with our company and that you would rate us 5 stars. We appreciate your business and hope to continue to serve you in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Nursery chair we wanted was at a very competitive price and delivered very quickly. Great service.”

Helpful Report

Posted 1 year ago

Dear Alexander, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found the nursery chair you wanted at a competitive price and that it was delivered quickly. We take pride in providing great service to our customers, and we are glad to hear that we met your expectations. Thank you for giving us a 5-star rating. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“I truly am grateful to have stumbled upon Oliver’s baby care. I ordered a few bits and they arrived timely and are amazing. Will always turn to Oliver’s baby care in the future. Thoroughly great site.”

Helpful Report

Posted 1 year ago

Dear Michelle, Thank you so much for taking the time to write such a wonderful review about Oliver's Baby Care. We are thrilled to hear that you had a positive experience with our company and that the items you ordered arrived in a timely manner and met your expectations. We are grateful for your support and look forward to serving you again in the future. Thank you for choosing Oliver's Baby Care and for giving us a 5-star rating. We truly appreciate it!

Posted 1 year ago

“Ordering was straight forward, but cannot review item as it hasn't been delivered yet,”

Helpful Report

Posted 1 year ago

Dear James, Thank you for taking the time to share your experience with us. We are glad to hear that the ordering process was straightforward for you. We understand that your order was arriving directly from the supplier and that this took longer than usual to deliver to you and we apologise for the inconvenience of this. If you have any further concerns or questions, please do not hesitate to contact us. We appreciate your patience and understanding. Best regards, OliversBabyCare

Posted 1 year ago

“Love this stoller amazing for the price. I've had no problem on buses at all as was worried with it being side bye side. I have a 9 month and 2 year old great for nothing children. Basket good size. The hoods a great size to block the sun. Not that heavy to push around. Some narrow doors might be an issue but fits standard doors and lifts.”

Helpful Report

Posted 1 year ago

Dear Amber, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you love our stroller and that it has been working well for you and your children. We are glad to hear that you like many of the features on the stroller. Thank you again for your review and for choosing OliversBabyCare. Best regards, The OliversBabyCare Team

Posted 1 year ago

“Still awaiting one of my items as only received one and supposed to be getting other sent out today but have received no update re tracking so have waited almost a week to get my full order very disappointed.”

Helpful Report

Posted 1 year ago

Dear Elizabeth, We are sorry to hear that you did not received your full order from OliversBabyCare when it was expected. We understand how frustrating it can be to wait for a product that you have already paid for. Although we dispatched your order all together there can sometimes be unexpected delays at the courier depots which are unfortunately our of our control. We apologise for any inconvenience this may have caused you. We value your feedback and will do everything we can to ensure that you are satisfied with your shopping experience at OliversBabyCare. Thank you for choosing OliversBabyCare.

Posted 1 year ago

“This is the exactly the same nursing pillow I had with my first two kids and it does a great job.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that our nursing pillow has been a reliable and effective tool for you throughout your parenting journey. We take pride in providing high-quality products that meet the needs of parents and their little ones. We appreciate your support and hope to continue to serve you and your family in the future.

Posted 1 year ago

“Quick delivery, goods exactly what I wanted”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your order quickly. We appreciate your business and hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Super quick delivery”

Helpful Report

Posted 1 year ago

Dear Caroline, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were impressed with our quick delivery service. We appreciate your feedback and hope that you will continue to shop with us in the future. If you have any further comments or suggestions, please do not hesitate to reach out to us. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Great customer service and super quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave a review, Kim! We're thrilled to hear that you had a positive experience with our customer service team and that your order arrived quickly. We strive to provide excellent service to all of our customers, and we're glad to know that we met your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future!

Posted 1 year ago

“Item delivered very quickly and very sturdy when put together.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that your item was delivered quickly and that you found it to be sturdy once assembled. We take pride in providing high-quality products and excellent customer service, so it's always great to receive positive feedback from our customers. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“Quick and easy checkout process. Fast shipping, item is perfect. Many thanks.”

Helpful Report

Posted 1 year ago

Dear Rachael, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our checkout process quick and easy, and that your item arrived quickly and in perfect condition. Thank you for choosing OliversBabyCare, and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“We are very happy with baby push chair. Amazing quality! Thank you!”

Helpful Report

Posted 1 year ago

Dear Roberta, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you are very happy with your baby push chair. Our team takes great pride in providing high-quality products and exceptional customer service, so it's always rewarding to receive positive feedback from our customers. Thank you for choosing OliversBabyCare for your baby's needs. We hope to continue providing you with the best products and service in the future.

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews