OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price and arrived on time the very next day .”

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Posted 1 year ago

Thank you for taking the time to leave a review, John. We're thrilled to hear that you had a positive experience with OliversBabyCare and that you found our prices to be competitive. We pride ourselves on providing fast and reliable delivery, so we're glad to hear that your order arrived on time. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Fantastic service. Quick delivery. Two fixings for the item were missing. Great customer service, replacement parts were sent out to us the same day. Wouldn’t hesitate to buy from this company again.”

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Posted 1 year ago

“I Had to phoned up twice had a really lovely friendly lady help me with my purchase and today regarding the delivery as no delivery date but item coming direct from the supplier just wish more communication on delivery as still waiting as ordered six days ago”

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Posted 1 year ago

“I was given incorrect information about a product and therefore ordered something that was of no use”

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Posted 1 year ago

Dear Laura, We are sorry to hear that you were given incorrect information about a product and that it was of no use to you. We take customer satisfaction very seriously and we apologise for any inconvenience this may have caused you. We would like to assure you that we strive to provide accurate and up-to-date information about all of our products. However, we understand that mistakes can happen and we are committed to making things right for our customers. I can see that we have provide you with a pre-paid postage returns label so you can return these to us for free for a full refund. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“High chair arrived very promptly, and tracking details provided so very good delivery. I obviously hadn't read the detsils correctly as I then had to put the high chair together. I found the central support a bit tricky to be honest. That said the chair is lovely and looks to be fairly robust too.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that your high chair arrived promptly and that you were provided with tracking details for delivery. We are glad to hear that you were able to assemble it and that you are happy with the chair. We appreciate your feedback and hope that you will continue to shop with us in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Excellent service and gate!”

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Posted 1 year ago

“Arrived quickly and very cute.”

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Posted 1 year ago

“I am new to OliversBabyCare but I would definitely use them again. Good price, fast efficient service.”

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Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be competitive and our service to be fast and efficient. We strive to provide our customers with the best possible experience, and we are glad to hear that we met your expectations. We look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Quick delivery, very happy with my purchase. Thank you”

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Posted 1 year ago

Dear Attila, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were satisfied with our quick delivery and that you are happy with your purchase. We strive to provide our customers with the best possible service and products, and we are glad to have met your expectations. Thank you for choosing OliversBabyCare, and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Very good experience with OliversBaby, spoke to customer services before purchase and they were very helpful and polite. Great product and strong, the gate is of high quality and fits the gap perfectly. Would definitely recommend this company and product to friends and family. Thanks guys 🫡👍🏻”

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Posted 1 year ago

“Brilliant, best stair gate ever brought, quick, efficient service, very pleased.”

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Posted 1 year ago

“The best! Arrived on time, even got the item on a discounted price.”

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Posted 1 year ago

“Super fast delivery, and with a discount code, the best price around - thank you”

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Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were satisfied with our fast delivery and competitive pricing. We always strive to provide our customers with the best possible service and value, and we are glad that we were able to meet your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“Overall good first experience! Many thanks”

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Posted 1 year ago

Thank you for taking the time to leave a positive review about your experience with OliversBabyCare. We are thrilled to hear that your first experience with us was a good one and that you are satisfied with our services. We strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. Your feedback is important to us, and we will continue to work hard to ensure that we maintain the high standards that we have set for ourselves. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future. Best regards, The OliversBabyCare Team

Posted 1 year ago

“Is to find what I wanted and offer next day delivery”

Helpful Report

Posted 1 year ago

Dear Dawn, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found it easy to find what you were looking for on our website and that our next day delivery service met your expectations. We strive to provide our customers with a seamless shopping experience, and your feedback is greatly appreciated. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Awesome company, with good products at a great rate. Quick response from customers service team for any amendments and delivered fast and securely. I will be purchasing in the future from here again.”

Helpful Report

Posted 1 year ago

Dear Ryan, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our company and that you found our products to be of good quality and value. We take pride in providing excellent customer service and we are glad to hear that our team was able to assist you promptly and efficiently. We appreciate your loyalty and look forward to serving you again in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Great experience, fast shipping,”

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Posted 1 year ago

“Easy ordering system and super fast delivery , definitely a 10 out of 10 from me !!!!”

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Posted 1 year ago

“An excellent service, we popped into the shop to look at some car seats in person that I had been looking at online. The 2 girls in the shop couldn’t have been any more helpful, I was seriously impressed by their knowledge and recommendations for what we needed. Will definitely be recommending to anyone else who needs baby items!”

Helpful Report

Posted 1 year ago

Dear Emma, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service to be excellent and that our team was able to provide you with the knowledge and recommendations you needed to make an informed decision about your baby's car seat. We take pride in our knowledgeable and helpful staff, and we are delighted to hear that they were able to assist you in finding the right product for your needs. We appreciate your recommendation and look forward to serving you and your family in the future. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Didnt even receive them.”

Helpful Report

Posted 1 year ago

Dear Emma, We are sorry to hear that you did not receive your order. We take our customers' satisfaction very seriously and we apologise for any inconvenience caused. Please reach out to our customer service team with your order details so we can investigate the issue and resolve it as soon as possible. We want to ensure that you receive your order and have a positive experience with our company. Thank you for bringing this to our attention and we hope to have the opportunity to make it right. Best regards, Olivers BabyCare team

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews