OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,401 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, good quality items and impressive customer service!”

Helpful Report

Posted 1 year ago

“Great service, fast delivery, and great product!”

Helpful Report

Posted 1 year ago

“Brilliant super fast delivery. But refused cashback on topcashback. Which is poor standards.”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Fantastic customer service, thank you”

Helpful Report

Posted 1 year ago

Dear Sally, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you had a fantastic experience with our customer service team. Providing excellent customer service is one of our top priorities, and we are glad to know that we were able to meet your expectations. We appreciate your business and hope to continue providing you with the best possible service in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“I bought two baby gates and this was by far the beat price, even compared to big online retailers. The delivery was also great and very quick. Would definitely recommend to others.”

Helpful Report

Posted 1 year ago

Dear Alex, Thank you for taking the time to write such a positive review about OliversBabyCare. We take pride in offering our customers high-quality products at affordable prices. We are also pleased to hear that you were happy with the delivery service and that your order arrived quickly. We understand that when it comes to baby products, time is of the essence, and we strive to get your order to you as soon as possible. Thank you for recommending us to others. We appreciate your support and hope to continue providing you with excellent service and products in the future.

Posted 1 year ago

“Easy to find and purchase just what I needed. Quick delivery too!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Zara! We're thrilled to hear that you found our website easy to navigate and were able to find exactly what you needed. We pride ourselves on providing a seamless shopping experience for our customers, and we're glad to hear that we delivered on that promise. We also understand the importance of timely delivery, and we're happy to hear that your order arrived quickly. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future!

Posted 1 year ago

“Fantastic customer service and products. Sent me the free gift which I forgot to add in my basket.”

Helpful Report

Posted 1 year ago

Dear Jung Eun, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a fantastic experience with our customer service team and that you were pleased with the products you received. We always strive to go above and beyond for our customers, and we are happy that we were able to provide you with a little something extra. Thank you again for your kind words and for choosing OliversBabyCare. We hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“I was kept well informed and delivery was prompt. The stairgate was as described and just what I needed.”

Helpful Report

Posted 1 year ago

“Quick and easy ordering, delivered on time and good product”

Helpful Report

Posted 1 year ago

Dear Mrs Andrea, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process quick and easy, and that your product was delivered on time. We take pride in providing our customers with a hassle-free shopping experience, and we are glad to hear that we met your expectations. We appreciate your business and hope that you will continue to shop with us in the future. If you have any questions or concerns, please do not hesitate to reach out to our customer service team. We are always here to help.

Posted 1 year ago

“Fast delivery and great product”

Helpful Report

Posted 1 year ago

“Still waiting for 2 of 3 parcels ... Courier left only one and left.”

Helpful Report

Posted 1 year ago

“Very quick delivery and updated along the way and delivery came earlier x”

Helpful Report

Posted 1 year ago

Dear Hazel, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with our quick delivery service and that you were kept updated throughout the process. We always strive to provide our customers with the best possible service and we are happy to know that we were able to exceed your expectations. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Website easy to navigate. I needed a retractable stair gate and a change mat. Good choice and both items in stock. Placed an order around midday, delivered the following day.”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for taking the time to write a review about your experience with OliversBabyCare.We take pride in offering a wide selection of baby products to meet the needs of our customers. We are pleased to hear that your order was delivered promptly the following day. We understand the importance of timely delivery, especially when it comes to baby products. Thank you for choosing OliversBabyCare for your baby needs. We hope to continue providing you with excellent service in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Ordered travel system on a Saturday, it arrived Sunday. The product is so far faultless.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive experience with OliversBabyCare, Dayne! We are thrilled to hear that you received your travel system so quickly and that it has met your expectations. We take pride in providing our customers with high-quality products and exceptional service, and we are glad to have exceeded your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future!

Posted 1 year ago

“Very good price and arrived on time the very next day .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, John. We're thrilled to hear that you had a positive experience with OliversBabyCare and that you found our prices to be competitive. We pride ourselves on providing fast and reliable delivery, so we're glad to hear that your order arrived on time. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Fantastic service. Quick delivery. Two fixings for the item were missing. Great customer service, replacement parts were sent out to us the same day. Wouldn’t hesitate to buy from this company again.”

Helpful Report

Posted 1 year ago

“I Had to phoned up twice had a really lovely friendly lady help me with my purchase and today regarding the delivery as no delivery date but item coming direct from the supplier just wish more communication on delivery as still waiting as ordered six days ago”

Helpful Report

Posted 1 year ago

“I was given incorrect information about a product and therefore ordered something that was of no use”

Helpful Report

Posted 1 year ago

Dear Laura, We are sorry to hear that you were given incorrect information about a product and that it was of no use to you. We take customer satisfaction very seriously and we apologise for any inconvenience this may have caused you. We would like to assure you that we strive to provide accurate and up-to-date information about all of our products. However, we understand that mistakes can happen and we are committed to making things right for our customers. I can see that we have provide you with a pre-paid postage returns label so you can return these to us for free for a full refund. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“High chair arrived very promptly, and tracking details provided so very good delivery. I obviously hadn't read the detsils correctly as I then had to put the high chair together. I found the central support a bit tricky to be honest. That said the chair is lovely and looks to be fairly robust too.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that your high chair arrived promptly and that you were provided with tracking details for delivery. We are glad to hear that you were able to assemble it and that you are happy with the chair. We appreciate your feedback and hope that you will continue to shop with us in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,401 reviews