OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Very kind staff who were very happy to help. Definitely Recommend.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive experience with Olivers BabyCare. We are thrilled to hear that our staff provided you with excellent service and were able to assist you with your needs. We appreciate your recommendation and look forward to serving you again in the future!

Posted 1 year ago

“Customer service, dispatch, and delivery were all first class from Oliver’s baby care, very pleased with my purchase just one little criticism I was surprised and a bit disappointed that the Venicci tinum upline Did not include a car seat base which has to be purchased separately. That said this is on fault of Oliver’s baby care, Thank you for my purchase”

Helpful Report

Posted 1 year ago

Dear Colin, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We take pride in providing our customers with the best possible service. We are sorry to hear that you were disappointed that the Venicci Tinum Upline did not include a car seat base. We understand that this can be frustrating, and we apologise for any inconvenience this may have caused. We do our best to provide as much information as possible about our products on our website, including what is included in each package. However, we will take your feedback on board and look for ways to improve our product descriptions. Thank you again for your review, and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Excellent service, parcel arrived in time”

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Posted 1 year ago

Dear Jacqueline, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process easy and that your order arrived quickly. We strive to provide our customers with a seamless shopping experience, and we are glad to hear that we met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Fabulous! So so easy to order and very quick delivery - very very happy ‘”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave such a positive review about your experience with OliversBabyCare! We are thrilled to hear that you found our ordering process easy. We strive to provide our customers with the best possible service, and it's always great to hear when we've succeeded. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future!

Posted 1 year ago

“Very easy to order and quick to come”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write a review about your experience with OliversBabyCare. We appreciate your business and your 5 star rating and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Fast delivery and exactly as described. Great service - many thanks.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with Olivers BabyCare. We are thrilled to hear that you received your order quickly and are happy with your purchase. Our team works hard to provide excellent service, and we are glad that we were able to meet your expectations. Thank you for choosing Olivers BabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“Quick delivery and high quality products.”

Helpful Report

Posted 1 year ago

Dear Diana, Thank you for taking the time to share your positive experience with Olivers BabyCare. We are thrilled to hear that you received your order quickly and that you are satisfied with the quality of our products. At Olivers BabyCare, we strive to provide our customers with the best possible service and products, and we are delighted to know that we have met your expectations. Thank you for choosing Olivers BabyCare, and we look forward to serving you again in the future. Best regards, Olivers BabyCare

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Thank you for sharing your positive experience with the Callowesse Elata Wooden Highchair from OliversBabyCare, Sheree! We're thrilled to hear that you found the highchair to be excellent and worthy of a 5-star review. We hope that it continues to serve you and your little one well. Thank you for choosing OliversBabyCare for your baby's needs!

Posted 1 year ago

“Dear sirs I have mande a complaint about the product. You have stated it fit 86cm with is the measure I have in my stairs. I have bought this product as specifically states this measurement however this doesn't fit, it's lose and my son almost felt on the stairs due to this. Lucky I was there so nothing happen but I request an urgent response to this and my previous email. Thank you”

Helpful Report

Posted 1 year ago

Dear Patricia, We are sorry to hear that you have had a negative experience with our product. We take all complaints seriously and we apologise for any inconvenience caused. We understand that safety is of utmost importance when it comes to your child and we are committed to ensuring that our products meet the highest safety standards. We have reviewed your previous email and we are currently investigating the issue with the product. We will respond to your email as soon as possible with a resolution to the problem. In the meantime, we recommend that you discontinue use of the product until we have resolved the issue. Thank you for bringing this to our attention and we appreciate your patience as we work to resolve the issue. Best regards, OliversBabyCare Team

Posted 1 year ago

“Buying products in online is easy and product quality is people’s luck but if you have any problems or not happy with with product, return is very inconvenient and more complicated”

Helpful Report

Posted 1 year ago

Dear Prince, Thank you for taking the time to share your thoughts about OliversBabyCare. We appreciate your feedback and understand your concerns about the return process. We strive to make the return process as easy and convenient as possible for our customers. We have a dedicated customer service team that is available to assist you with any issues or concerns you may have with your purchase. We also have a clear and transparent return policy that outlines the steps you need to take to return a product. We apologize if you experienced any inconvenience with the return process and we will take your feedback into consideration as we continue to improve our services. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Excellent prices, service and quick delivery. Will definitely shop here again.”

Helpful Report

Posted 1 year ago

Dear Kerri, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our prices to be excellent, our service to be top-notch, and our delivery to be quick. We are committed to providing our customers with the best possible shopping experience, and we are glad to hear that we have succeeded in doing so for you. We appreciate your business and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for your kind words and for choosing OliversBabyCare.

Posted 1 year ago

“Not a very good product. Keeps falling down and not staying clipped”

Helpful Report

Posted 1 year ago

Dear Faith, Thank you for taking the time to share your experience with OliversBabyCare. We are sorry to hear that you have had issues with the gate falling down and not staying clipped. We take all feedback seriously and would like to investigate this further to ensure that our products meet the high standards that we set for ourselves. Please contact our customer service team and they will be happy to offer advice on the installation and try to come to resolution for you. Thank you for your feedback and we hope to hear from you soon. Best regards, the OliversBabyCare team.

Posted 1 year ago

“Fantastic customer service and great products”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive experience with OliversBabyCare, Katie! We are thrilled to hear that you found our customer service to be fantastic and our products to be great. We take pride in providing our customers with high-quality products and exceptional service, and we are glad to know that we have met your expectations. We appreciate your business and look forward to serving you again in the future

Posted 1 year ago

“Really good service. Items were delivered really quickly, and everything was in the package. Perfect”

Helpful Report

Posted 1 year ago

Dear Euan, Thank you for taking the time to write such a positive review about OliversBabyCare. We are so pleased to hear that you had a great experience with our service and that your items were delivered quickly and in perfect condition. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Easy to order, free, fast delivery & the best price on the internet - what’s not to like? I’ve not used this company before but, with a new grandchild due in September, it won’t be the last!”

Helpful Report

Posted 1 year ago

Dear Mrs Linda, Thank you for taking the time to write such a positive review about OliversBabyCare. We are so pleased to hear that you found our website easy to use, and that our delivery service met your expectations. We are also delighted to hear that you found our prices to be the best on the internet. We are excited to hear that you have a new grandchild due in September, and we hope that you will consider using our services again in the future. We pride ourselves on providing high-quality products at affordable prices, and we are always looking for ways to improve our service. Thank you again for your kind words, and we look forward to serving you again soon. Best regards, OliversBabyCare Team

Posted 1 year ago

“Satisfactory & prompt service”

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Posted 1 year ago

“Very good great service product is excellent”

Helpful Report

Posted 1 year ago

Dear Gemma, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our service and that you are satisfied with the Callowesse Kuvasz Standard Stair Gate. At OliversBabyCare, we strive to provide our customers with the best possible products and service, and we are delighted to hear that we have met your expectations. We hope that the stair gate will continue to serve you well and keep your little one safe. Thank you again for your kind words, and we look forward to serving you again in the future.

Posted 1 year ago

“Unfortunately after fitting our pressure baby gate which I purchased recently online I have discovered it is defective and no matter what I do the bottom lock does not work as there is a gap between the lock and the latch once fitted so physically will not lock.”

Helpful Report

Posted 1 year ago

Dear Andrew, We are sorry to hear that you have experienced issues with the pressure baby gate you purchased from us. We take all customer feedback seriously and would like to apologise for any inconvenience caused. Please contact our customer service team at your earliest convenience to arrange a replacement product for this. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. Best regards, The OliversBabyCare Team

Posted 1 year ago

“simple to order, fast and efficient delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience with OliversBabyCare, Alexander. We are thrilled to hear that you found our ordering process simple and that our delivery was fast and efficient. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your expectations. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“It didn't work. Returned it. Cost me on batteries. Sorry but it was needed for gift. Good job I tested it first.”

Helpful Report

Posted 1 year ago

Dear valued customer, We are sorry to hear that the product you received from us did not meet your expectations. We understand how frustrating it can be to receive a faulty item, especially when it was intended as a gift. We apologize for any inconvenience this may have caused you. Once we have received your return you refund will be issued back to you. Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future. Best regards, OliversBabyCare team.

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews