OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,371 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience as the item received was damaged during transit, we took clear pictures and shared with the customer care team as the dents and so many creases on the one side of the seat where the exterior box was damaged. Definitely this is either an used item or damaged during transit or storage. Since three days we last heard from them after that no reply from the customer team. Definitely we do not recommend this store to anyone.”

Helpful Report

Posted 2 years ago

“I was very impressed that I was able to place an order online and having collection confirmation within the hour. Fantastic prices and excellent customer service when I went to collect my order, I will be using again! Thank you!”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“Smooth transaction from ordering to delivery. Prompt service and great communication. Venicci pram looks great. Thanks”

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Posted 2 years ago

Hi Gill, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“I went to Oliver’s baby care to choose some bits for my first baby and I was very impressed with the service, the lady was extremely knowledgable on all products. I decided on a lovely three in one which I’m very excited to use when baby is here😊”

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Posted 2 years ago

Hi Nicole, We appreciate you taking the time to share your rating with us & we are glad to see that you enjoyed your visit to our shop. We look forward to seeing you again soon. OliversBabyCare

Posted 2 years ago

“So very good, thanks for all the help.”

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Posted 2 years ago

Hi Margery We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. OliversBabyCare

Posted 2 years ago

“Great value and good product. Delivered promptly.”

Helpful Report

Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. OliversBabyCare

Posted 2 years ago

“Perfect service.”

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Posted 2 years ago

Thank you very much for the positive feedback, we hope to see you again soon. OliversBabyCare

Posted 2 years ago

“Excellent service thank you 😊”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“Great prices, still waiting over a week extra than told for my order.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 2 years ago

“Very good”

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Posted 2 years ago

Hi Renata Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“I bought 3 packs of soothers. They arrived but none was the same as the images advertised. 2 packs should have had one I love mummy and one I love daddy But I received different coloured ones all saying I love mummy. The night time ones I purchased had completely different images on all together. I wouldn't normally mind but I searched for these specific ones and was disappointed not to get them.”

Helpful Report

Posted 2 years ago

Dear Casie, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you would like to talk to us about your issue you can do so by contacting our customer service team at info@oliversbabycare.co.uk Many Thanks OliversBabyCare

Posted 2 years ago

“It was a very good service and i am pleased with it.”

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Posted 2 years ago

Hi Maura, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. OliversBabyCare

Posted 2 years ago

“Super quick delivery.”

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Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“Fabulous east to order and very quick delivery”

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Posted 2 years ago

Hi Sandra, Thank you very much for the positive feedback, we hope to see you again soon. OliversBabyCare

Posted 2 years ago

“Excellent delivery easy to order and great product”

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Posted 2 years ago

Hi, Joanna Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. OliversBabyCare

Posted 2 years ago

“Not received item yet and you ask for a review”

Helpful Report

Posted 2 years ago

Dear Jukie, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you would like to talk to us about your issue you can do so by contacting our customer service team at info@oliversbabycare.co.uk Many Thanks OliversBabyCare

Posted 2 years ago

“Very experienced with the order good communication”

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Posted 2 years ago

Hi Lionel, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. OliversBabyCare

Posted 2 years ago

“Very good and efficient service. Product was well made, finished and packaged. Easy to assemble and install.”

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Posted 2 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Laura, Thank you so much for the 5-star rating. Much appreciated and we hope to see you again soon. OliversBabyCare

Posted 2 years ago

OliversBabyCare is rated 4.7 based on 2,371 reviews