OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,450 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,450 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Although not next day delivery as advertised.”

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Posted 1 year ago

“Great service delivery was quick . Product is strong and easily assembled”

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Posted 1 year ago

Thank you Paula for your review! We are delighted to hear that your experience was positive and hope to see you again soon!

Posted 1 year ago

“Order processing and delivery was very prompt and efficient, really good service!”

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Posted 1 year ago

“Fast dispatch of a product. Baby gate is ok. Not very sturdy, bottom bolt does not hold at all. Will hopefully do the job till little one can handle stairs a bit better.”

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Posted 1 year ago

Dear Anna, Thank you for taking the time to share your feedback about your recent experience with OliversBabyCare. We appreciate your kind words regarding our fast dispatch service. We apologise for any inconvenience caused by the baby gate not meeting your expectations in terms of sturdiness. We understand how important it is to have a reliable and secure product, especially when it comes to the safety of your little one. We assure you that we take your concerns seriously and will address them promptly. In order to better assist you, we kindly request that you reach out to our customer service team with more details about the issue you encountered with the bottom bolt. Our team will be more than happy to provide you with a suitable solution or offer a replacement if necessary.

Posted 1 year ago

“Unfortunately the product I brought was faulty and also did not do as stated but that is solely the manufacturer and not Oliver’s issue. They have a 4/5 despite this because of the amazing customer care I received from Abi and can’t fault them there nor would I want to. I would definitely shop with them again.”

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Posted 1 year ago

Dear Andrew, Thank you for taking the time to share your feedback about your recent experience with OliversBabyCare. We sincerely apologise for any inconvenience caused by the faulty product you received. We are thrilled to hear that you had an amazing customer care experience with Abi. Providing exceptional customer service is one of our top priorities, and we are delighted that Abi was able to assist you effectively. We will make sure to pass on your kind words to her. Your willingness to shop with us again means a lot to us. We value your trust and will continue to strive for excellence in both our products and customer service. If you have any further concerns or questions, please do not hesitate to reach out to us.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Dear Simon, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you received excellent service from our team. We appreciate your business and hope to continue serving you and your family in the future.Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Good quick service Was overcharged £100 on shipping but this was quickly resolved”

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Posted 1 year ago

Dear John, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are glad to hear that you found our service to be quick and efficient. We apologise for any inconvenience caused by the overcharge on shipping. We understand that this can be frustrating, especially when sending items overseas. However, we are pleased to hear that our team was able to quickly resolve the issue for you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Prompt delivery Item as described.Would buy from again”

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Posted 1 year ago

Dear Janet, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your order promptly and that the item was as described. We take pride in providing our customers with high-quality products and excellent service, so it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Delivered very quickly and safely Works perfectly Only critique is because it is designed for 48/52 screen there is quite a overhang as modern tv's dont have wide edge My tv is 50 inch”

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Posted 1 year ago

Dear Edward, Thank you for taking the time to write a review about your experience with Olivers BabyCare. We are thrilled to hear that your order was delivered quickly and that the product is working perfectly for you. We appreciate your feedback regarding the overhang of the product on modern TVs. We understand that this can be a concern for some customers, and we will certainly take this into consideration as we continue to improve our products. Thank you again for choosing Olivers BabyCare.

Posted 1 year ago

“Arrived quickly and very cute.”

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Posted 2 years ago

“Fast delivery, easy to install, value for money”

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Posted 2 years ago

“Nice product. Good delivery and product fit for purpose.”

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Posted 2 years ago

“Exactly how described on website, no issues with product, delivery seemed to take forever but that's the delivery company not the sender overall happy with product”

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Posted 2 years ago

“Easy to navigate, plenty of choices, good prices and swift delivery.”

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Posted 2 years ago

“So happy with my order I ordered it at 4pm and got it the next day everything was there as it should be! I’ll definitely be ordering again 😊”

OliversBabyCare 4 star review on 22nd February 2023

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Posted 2 years ago

“Prompt delivery Product well made with easy to install instructions.”

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Posted 2 years ago

“The delivery was very quick and the customer service was great. Unfortunately it wasn’t clear that the item I wanted comes in different colours to the ones pictured so I ended up getting an item I won’t use. I will try to swap it with someone I know but otherwise I will have to return it and pay return fee which I don’t feel is fair if I am honest.”

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Posted 2 years ago

“It was absolutely fine”

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Posted 2 years ago

“The experience was fine it was delivered when they said it would be.”

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Posted 2 years ago

“Super speedy delivery process of ordering was simple.”

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Posted 2 years ago

OliversBabyCare is rated 4.7 based on 2,450 reviews