OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and free next day delivery! Great experience”

Helpful Report

Posted 1 year ago

“Good company and delivery good product”

Helpful Report

Posted 1 year ago

Dear Adina, Thank you for taking the time to share your positive experience with OliversBabyCare. We are pleased to hear that you had a great shopping experience with us At OliversBabyCare, we strive to provide our customers with high-quality products and excellent service. It is always rewarding to receive feedback that confirms our efforts are being recognized and appreciated. We value your support and look forward to serving you again in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you once again for choosing OliversBabyCare.

Posted 1 year ago

“The experience was great fast delivery and easy to order”

Helpful Report

Posted 1 year ago

“Very poor experience. Combination High chair took over 3 hours to assemble, with screws too big for the product and even then, there were two right sided seats provided with the left hand side missing. Email not responded to so called them. Attitude was poor, merely stating they'd never had problems before. Could not disassemble as far too difficult to unscrew the over tight bolts (and in any case, several prominent warnings included NOT TO disassemble) For the remaining assembly new (and smaller) screws sent with the new left hand seat side and assembled in 5 minutes. Completely dismissing of the problem, no recognition that the wrong screws had been supplied and not interested in inspecting the product. No recognition that hand blisters were caused completely unnecessarily. Where child safety is concerned, this sort of attitude is appalling and completely inappropriate for a baby supply company. Would not recommend this company”

Helpful Report

Posted 1 year ago

Dear Joe, Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience and frustration you encountered while assembling the East Coast Combination High chair. I can see that you emailed us on a Sunday when our offices were closed and when you called Monday morning we had already contacted the supplier to organise the replacement part to be sent out to you which was received by you the very next day. We are sorry to hear about the difficulties you faced during the assembly process, including receiving the wrong screws and the missing part. We understand how frustrating it can be to experience missing components, and we apologise for any inconvenience caused in the construction. With regards to the difficulties you faced during the build, this is not feedback we have received before and we will of course inform the manufacturer who will investigate this matter further to ensure it does not happen again in the future. At OliversBabyCare, we strive to provide our customers with top-notch products and exceptional service, and we are sorry that you feel we fell short of your expectations on this occasion. Please do let us know if there is anything else we can help you with in the future and we will be happy to help.

Posted 1 year ago

“Excellent great value for money”

Helpful Report

Posted 1 year ago

Dear Carole, Thank you so much for taking the time to leave us such a positive review about your experience with OliversBabyCare! We are thrilled to hear that you found our products to be excellent and great value for money. At OliversBabyCare, we strive to provide our customers with high-quality products at affordable prices, so it's wonderful to know that we have met your expectations.Thank you once again for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“My fault I ordered wrong gate extension, but when I reordered it came next day and fits perfectly”

Helpful Report

Posted 1 year ago

Dear Joanne, Thank you for taking the time to share your experience with OliversBabyCare. We appreciate your understanding and are glad to hear that we were able to rectify the situation promptly. It is great to know that the replacement gate extension fits perfectly. We take pride in offering high-quality products that meet our customers' expectations, and we are thrilled that you are satisfied with your purchase. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.

Posted 1 year ago

“Exceptional! Item arrived in a few days and product works as it should. I was a but skeptical as I've never heard of the company before, however I placed my purchase and am a happy customer 😊 thank you.”

Helpful Report

Posted 1 year ago

Dear Cherelle, Thank you so much for taking the time to share your positive experience with OliversBabyCare! We are thrilled to hear that you found our service exceptional and that your item arrived promptly. We strive to provide top-quality products and excellent customer service to ensure our customers' satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are here to help and make your shopping experience as smooth as possible.

Posted 1 year ago

“Very good ordered two bed rails one was damaged return was easy and replacement was next day Very pleased”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for taking the time to share your positive experience with OliversBabyCare! We are thrilled to hear that you found our service to be excellent and that we were able to promptly resolve the issue with the damaged bed rail. At OliversBabyCare, customer satisfaction is our top priority, and we always strive to provide a hassle-free shopping experience. We understand that receiving a damaged product can be frustrating, but we are glad that our return process was easy for you. Our team works diligently to ensure that replacements are swiftly arranged, and we are delighted that you received your replacement bed rail the very next day. Once again, thank you for choosing OliversBabyCare.

Posted 1 year ago

“Good price, fast delivery”

Helpful Report

Posted 1 year ago

Dear Jack, Thank you for taking the time to share your feedback about your experience with OliversBabyCare. We are pleased to hear that you found our prices to be good and that the delivery was fast. At OliversBabyCare, we strive to provide our customers with the best possible prices without compromising on quality. Please let us know if there is anything else we can do to help you in the future.

Posted 1 year ago

“Great service,great product,great price.thank you.”

Helpful Report

Posted 1 year ago

Dear Maureen, Thank you so much for taking the time to leave such a positive review about your experience with OliversBabyCare! At OliversBabyCare, we strive to provide our customers with the best possible experience, from the moment they visit our website to the delivery of their chosen products. We are delighted to know that we met your expectations and that you were satisfied with the service we provided.

Posted 1 year ago

“I must say thank you for making the pram buying experience a pleasure. My wife had been looking forward to this experience, but I had not! The premises were attractive, with a great selection. The staff were very friendly and the lady that served us, was helpful, knowledgeable and had a great personality, which made the purchase, less painful. Would highly recommend, thank you.”

Helpful Report

Posted 1 year ago

Dear Andy, Thank you so much for taking the time to share your positive experience with OliversBabyCare. We are thrilled to hear that we were able to make your pram buying experience a pleasure, especially considering your initial hesitation. We take great pride in our premises and strive to create an attractive and welcoming environment for our customers. It's wonderful to know that you found our selection to be great and that it met your expectations. Our team at OliversBabyCare is dedicated to providing exceptional customer service, and we are delighted that you found our staff to be friendly and helpful. We will make sure to pass on your kind words to the lady who served you. It's fantastic to hear that her knowledge and great personality made the purchase process less painful for you and your wife. We truly appreciate your recommendation and are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.

Posted 1 year ago

“Absolutely great service. Came next day even with standard delivery. Great quality and great price. Would definitely recommend”

Helpful Report

Posted 1 year ago

Dear Jacqueline, Thank you so much for taking the time to share your positive experience with OliversBabyCare! At OliversBabyCare, we strive to provide our customers with the best quality products at competitive prices, and we are delighted that you found both aspects to be great. Your recommendation means a lot to us. We are committed to continuously improving our services and ensuring that our customers have a seamless shopping experience. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. Thank you once again for choosing OliversBabyCare. We look forward to serving you again in the future.

Posted 1 year ago

“Very good gate for the price .”

Helpful Report

Posted 1 year ago

Dear John, Thank you for taking the time to review OliversBabyCare. We are thrilled to hear that you found our gate to be of good value for the price. We strive to provide high-quality products at affordable prices, and we are glad that we were able to meet your expectations. We appreciate your business and hope that you will continue to choose OliversBabyCare for your baby care needs.

Posted 1 year ago

“Great, easy ordering process, good price, and great communications with regular delivery updates.”

Helpful Report

Posted 1 year ago

Dear Louise, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process to be easy and that you were satisfied with the price of our products. We also appreciate your kind words about our communication and delivery updates. At OliversBabyCare, we strive to provide our customers with the best possible shopping experience, and we are delighted to hear that we have met your expectations. Thank you again for your review, and please do not hesitate to contact us if you have any further questions or concerns.

Posted 1 year ago

“Delivered promptly and a great stairgate!”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you received your order promptly and that you are happy with the stair gate you purchased. Thank you for choosing OliversBabyCare, and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Fast delivery, very pleased with the East Coast highchair insert I ordered.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with the fast delivery and the East Coast highchair insert that you ordered. We strive to provide our customers with high-quality products and exceptional service, and we are glad that we were able to meet your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“Wonderful: on time and delivered through a good partner, they didn't let me down! Item was well priced too.”

Helpful Report

Posted 1 year ago

Dear Sophie, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a wonderful experience with our company and that we were able to deliver your item on time. We take pride in offering competitive pricing for our products and are glad to hear that you found our prices to be well priced. Thank you for choosing OliversBabyCare for your baby care needs. We look forward to serving you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“It was really good. I liked very much the product, it was exactly what i needed.”

Helpful Report

Posted 1 year ago

Dear Jonina, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you found our product to be exactly what you needed and that you were satisfied with your purchase. We appreciate your business and hope that you will continue to shop with us in the future. If you have any questions or concerns, please do not hesitate to reach out to our customer service team. We are always here to help. Thank you again for your review and for choosing OliversBabyCare.

Posted 1 year ago

“Fantastic sevice wasy to order delivery was 2 days after order”

Helpful Report

Posted 1 year ago

Dear Marie, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our service fantastic and that the ordering process was easy for you. We take pride in providing our customers with a hassle-free shopping experience, and we are glad to know that we were able to meet your expectations. Thank you again for your kind words, and we hope to have the pleasure of serving you again in the future.

Posted 1 year ago

“just what i wanted and very quick to respond”

Helpful Report

Posted 1 year ago

Dear Leslie, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that we were able to provide you with exactly what you were looking for and that our team was quick to respond to your needs. At OliversBabyCare, we strive to provide our customers with the best possible service and products, and we are delighted to hear that we were able to meet your expectations. Thank you again for your kind words, and we look forward to serving you again in the future. Best regards, The OliversBabyCare Team

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews