OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

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“I've bought a great 0.5 tog sleeping bag for my baby last year and I just ordered the larger size. Super easy to order, arrive quickly and great quality that I trust”

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Posted 1 year ago

“Very good , kept informed”

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Posted 1 year ago

“The speediest of delivery’s!! So pleased”

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Posted 1 year ago

“Order processing and delivery was very prompt and efficient, really good service!”

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Posted 1 year ago

“Goods arrived on time & well packaged”

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Posted 1 year ago

“Very poor. Item was advertised to arrive at the end of June and after paying I was told it would only arrive at the end of July. I had to contact them and was not contacted about the delay. Their timelines advertised induced me to buy through Oliver Babycare, as apposed to other suppliers, and I have been let down significantly.”

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Posted 1 year ago

“Great door, easy to install, fits perfectly! Doesn't need any wall protectors, which I ordered also thinking it needs.”

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Posted 1 year ago

“I made a mistake with the shipping address & OliversBabyCare sorted it out straight away for me, honestly can not big this company up enough. Absolutely brilliant swing would recommend this to everyone.”

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Posted 1 year ago

“Delivery was swift. Products are exactly as described. A minor issue with missing part resolved within one email and delivered in 2 days. Highly recommend as hassle free and reliable company.”

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Posted 1 year ago

“Fab company. Competitive prices and fast delivery! Good communication via email keeping me updated on the progress of the order. Would buy from Olivers Baby Care again.”

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Posted 1 year ago

“Great service and quick delivery Would recommend”

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Posted 1 year ago

“Very good they got it shipped out quickly they came quickly was a great deal 2 baby gates for 50 quid only problem is they don't unlock once they are shut so u have to lift the gate up to open which I don't mind its easier for me with my hands”

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Posted 1 year ago

“Lovely welcome from the full team, great service from the two ladies that served me and they all went above and beyond to help us. Would highly recommend and have already sent a customer your way.”

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Posted 1 year ago

“Excellent, fast delivery”

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Posted 1 year ago

“Absolutely Brilliant , I paid for next day delivery and it really was fast. I was sceptical using this site as I’ve never heard of them but I’m glad I did. Very good customer service , Thankyou”

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Posted 1 year ago

Thank you so much for taking the time to share your positive experience with OliversBabyCare! We are sp pleased to hear that you found our next day delivery service to be fast and efficient. We understand that it can be daunting to try out a new website, especially when you haven't heard of the company before. However, we are delighted that we were able to exceed your expectations and provide you with a positive shopping experience. If there is anything else we can do to enhance your shopping experience, please do not hesitate to reach out to us. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Brilliant I wasn’t sure about a car seat fitting in my small car for my granddaughter, it all worked out well and was fitted in for me Super Service, very knowledgeable. Will go again if I need anything”

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Posted 1 year ago

Dear Elizabeth, Thank you so much for taking the time to leave such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service brilliant and that we were able to assist you with fitting a car seat in your small car for your granddaughter. At OliversBabyCare, we strive to provide exceptional customer service, and we are delighted that our team was able to assist you effectively. We take pride in our knowledgeable staff who are always ready to help customers with their specific needs and concerns. Your kind words and satisfaction mean a lot to us, and we are grateful for your trust in our products and services. We would be more than happy to assist you again in the future should you need anything else.

Posted 1 year ago

“Very helpful staff, great customers service.”

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Posted 1 year ago

Dear Jolanta, Thank you so much for taking the time to leave such a positive review about your experience with OliversBabyCare. We are thrilled to hear that our staff was helpful and that you received great customer service. At OliversBabyCare, we strive to provide exceptional service to all our customers, and it is always rewarding to receive feedback like yours. We believe that a knowledgeable and friendly staff is crucial in ensuring a pleasant shopping experience, and we are glad that we were able to meet your expectations. If you have any further feedback or suggestions on how we can improve our services, please do not hesitate to let us know.

Posted 1 year ago

“Fast dispatch of a product. Baby gate is ok. Not very sturdy, bottom bolt does not hold at all. Will hopefully do the job till little one can handle stairs a bit better.”

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Posted 1 year ago

Dear Anna, Thank you for taking the time to share your feedback about your recent experience with OliversBabyCare. We appreciate your kind words regarding our fast dispatch service. We apologise for any inconvenience caused by the baby gate not meeting your expectations in terms of sturdiness. We understand how important it is to have a reliable and secure product, especially when it comes to the safety of your little one. We assure you that we take your concerns seriously and will address them promptly. In order to better assist you, we kindly request that you reach out to our customer service team with more details about the issue you encountered with the bottom bolt. Our team will be more than happy to provide you with a suitable solution or offer a replacement if necessary.

Posted 1 year ago

“Very pleased with my service from Oliver’s babycare ordered my pushchair and was delivered the next day although delivery said 10-12 days”

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Posted 1 year ago

Dear Sophie, Thank you so much for taking the time to write such a positive review about your experience with Oliver's BabyCare. We are thrilled to hear that we exceeded your expectations in our delivery times. We understand the importance of receiving your items promptly, especially when it comes to essential baby products. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to us. We are always here to help. Thank you once again for choosing Oliver's BabyCare.

Posted 1 year ago

“Unfortunately the product I brought was faulty and also did not do as stated but that is solely the manufacturer and not Oliver’s issue. They have a 4/5 despite this because of the amazing customer care I received from Abi and can’t fault them there nor would I want to. I would definitely shop with them again.”

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Posted 1 year ago

Dear Andrew, Thank you for taking the time to share your feedback about your recent experience with OliversBabyCare. We sincerely apologise for any inconvenience caused by the faulty product you received. We are thrilled to hear that you had an amazing customer care experience with Abi. Providing exceptional customer service is one of our top priorities, and we are delighted that Abi was able to assist you effectively. We will make sure to pass on your kind words to her. Your willingness to shop with us again means a lot to us. We value your trust and will continue to strive for excellence in both our products and customer service. If you have any further concerns or questions, please do not hesitate to reach out to us.

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews