OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,401 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, price as quoted, no excessive delivery charges, unlike a competitor who wanted a further £19.95 for delivery to my address. Goods ordered Friday on standard 2 to 3 working day delivery, arrived Monday pm, all parts present, assembled in an hour.”

Helpful Report

Posted 1 year ago

Dear Sara, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be fair and that our delivery charges were reasonable. We understand how frustrating it can be to encounter excessive delivery fees, and we are glad that we were able to provide you with a more affordable option. We are also pleased to hear that your order arrived promptly and that all of the parts were present. Our team takes great care to ensure that all orders are fulfilled accurately and efficiently, so it is always rewarding to hear that our efforts have paid off. Thank you again for your kind words, and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Terrible - i returned an item that was unopened and haven’t received a refund for a considerable amount of money - there were about a 14 steps to follow on the returns form - so not the easy returns they promised.”

Helpful Report

Posted 1 year ago

Dear Charlotte, We are sorry to hear about your negative experience with our company, OliversBabyCare. We understand that returning an item can be a frustrating process, and we apologise for any inconvenience caused. We would like to assure you that we take all customer complaints seriously and we are committed to resolving any issues as quickly and efficiently as possible. Regarding the returns process, we do have a standard procedure in place to ensure that all returns are processed correctly and efficiently and are as user friendly as possible. However, due to the bank holidays your return took slightly longer to process than we would normally expect and we apologise for the inconvenience caused by this. I can see that your refund has been issued back to you. Please do let us know if you require any further help and we will be happy to assist you. Best regards, OliversBabyCare Customer Service Team

Posted 1 year ago

“Excellent service, arrived very quickly and just what I needed at a very good price.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service to be excellent and that your order arrived quickly. We always strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Excellent very good service received my order next day”

Helpful Report

Posted 1 year ago

Dear Tracey, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received excellent and very good service from us, and that you received your order the very next day. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we were able to meet your expectations.

Posted 1 year ago

“Great experience, lovely team with a good knowledge on products”

Helpful Report

Posted 1 year ago

Dear Samantha, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our team and that they were able to provide you with the knowledge you needed to make informed decisions about our products. We strive to provide excellent customer service and it is always rewarding to hear that our efforts are appreciated. Thank you for giving us a 5-star rating. We hope to continue providing you with the best possible service and products in the future.

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

Dear Jamillia, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our services to be very efficient. At OliversBabyCare, we strive to provide our customers with the best possible experience, and we are glad to know that we were able to meet your expectations. We appreciate your feedback and hope to continue providing you with excellent service in the future.

Posted 1 year ago

“Great compact design and easy to use on anything!”

Helpful Report

Posted 1 year ago

“Really good all my purchases was packed nice and arrive quickly”

Helpful Report

Posted 1 year ago

Dear Jemma, Thank you for taking the time to write a review about your experience with OliversBabyCare. We take pride in ensuring that our customers receive their orders in a timely and efficient manner, and we are glad to hear that we met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“I ordered a Purflo Sleep Tight Baby Bed and it was delivered the following day. I couldn't be happier with the product and the service.”

Helpful Report

Posted 1 year ago

Dear Jessica, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you are happy with your purchase of the Purflo Sleep Tight Baby Bed and that it was delivered promptly. At OliversBabyCare, we strive to provide our customers with the best possible service and products, and we are delighted to hear that we have met your expectations. Thank you again for your kind words, and we look forward to serving you again in the future.

Posted 1 year ago

“We found the experience very good, delivery was on time for the next day, excellent communication thankyou”

Helpful Report

Posted 1 year ago

Dear Nicholas, Thank you for taking the time to share your positive experience with OliversBabyCare. We are thrilled to hear that you found our delivery service to be prompt and that our communication met your expectations. We take pride in providing excellent customer service and we are glad that we were able to meet your needs. Thank you for choosing OliversBabyCare and we look forward to serving you again in the future.

Posted 1 year ago

“Great service, website easy to navigate with a terrific selection of products at competitive prices. Order received very promptly and well packaged.”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our website easy to navigate and that you were able to find a terrific selection of products at competitive prices. We take pride in offering a wide range of high-quality baby care products to our customers.We understand how important it is to receive your order in a timely manner and in good condition, and we strive to provide excellent service to all of our customers. Thank you again for your kind words and for choosing OliversBabyCare. We look forward to serving you again in the future.

Posted 1 year ago

“Perfect and quick delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive experience with OliversBabyCare, Cheryl! We are thrilled to hear that you received your order quickly and that everything was perfect. We strive to provide our customers with the best possible service and products, and we are glad to know that we have met your expectations. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Excellent!!! Great service, high quality products, fast delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave such a positive review about OliversBabyCare! We are thrilled to hear that you had an excellent experience with our company and that you found our products to be of high quality. We take pride in providing fast and efficient delivery to our customers, and we are glad to hear that this was reflected in your experience. We appreciate your business and hope to continue to exceed your expectations in the future. Thank you again for your kind words!

Posted 1 year ago

“Good deal and great value. This travel system is very stylish and practical, I also found the quality of product high end. Even more so than silver cross with a smaller price tag. The chassis is stylish, agile and lightweight with good quality wheels and breaking system that includes suspension. The hud on the pram is great as it actually shades from sun. Product was easy to assemble and also all of it looks great. Hope this review is helpful”

Helpful Report

Posted 1 year ago

Dear Kristal, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our travel system to be stylish, practical, and of high quality. We take pride in providing our customers with products that are not only affordable but also meet their needs and expectations. Thank you for choosing OliversBabyCare, and we hope to continue providing you with products that meet your needs and exceed your expectations in the future.

Posted 1 year ago

“Excellent service would recommend”

Helpful Report

Posted 1 year ago

Dear Jane, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with our service and that you would recommend us to others. We appreciate your support and hope to continue to exceed your expectations in the future. Thank you again for your kind words and for choosing OliversBabyCare.

Posted 1 year ago

“I upset with ye never received my baby bottle off me”

Helpful Report

Posted 1 year ago

Dear Margaret, We are sorry to hear that you did not receive your baby bottle from us. We have checked our records and the tracking shows that your order was delivered two days after it was placed. We take our customers' satisfaction very seriously and we would like to make things right. Please contact us at your earliest convenience so that we can resolve this issue for you. We value your business and we want to ensure that you are completely satisfied with your experience with OliversBabyCare. Thank you for bringing this to our attention and we look forward to hearing from you soon. Best regards, OliversBabyCare Team

Posted 1 year ago

“Very pleased with purchase and quick delivery”

Helpful Report

Posted 1 year ago

Dear Jayne, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with your purchase and that our delivery service met your expectations. We strive to provide our customers with the best possible shopping experience, and your feedback is greatly appreciated. Thank you for choosing OliversBabyCare, and we hope to have the pleasure of serving you again in the future.

Posted 1 year ago

“It didn’t start very well but I spoke to customer service and they changed my whole experience. The only thing I’d like to suggest is that they do not use FedEx as it’s really unreliable and unprofessional .”

Helpful Report

Posted 1 year ago

Dear GG, Thank you for taking the time to share your experience with OliversBabyCare. We are glad to hear that our customer service team was able to turn your experience around and provide you with a positive outcome. We appreciate your feedback regarding the use of FedEx as a delivery courier. We understand that timely and reliable delivery is important to our customers, and we will take your suggestion into consideration as we continue to improve our services. Thank you for choosing OliversBabyCare, and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Good quick service Was overcharged £100 on shipping but this was quickly resolved”

Helpful Report

Posted 1 year ago

Dear John, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are glad to hear that you found our service to be quick and efficient. We apologise for any inconvenience caused by the overcharge on shipping. We understand that this can be frustrating, especially when sending items overseas. However, we are pleased to hear that our team was able to quickly resolve the issue for you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Prompt delivery Item as described.Would buy from again”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your order promptly and that the item was as described. We take pride in providing our customers with high-quality products and excellent service, so it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,401 reviews