OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,364 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Baby hate was too small and then I baught the extension now its to big wasted £60 and can't even use it”

Helpful Report

Posted 11 months ago

Hi Samual, Thank you for taking the time to leave a review. At Olivers BabyCare, we take customer satisfaction to heart, and we're truly sorry to hear that you've been left feeling discontented. Regarding the size issue with the Baby Gate, it's disheartening to learn that the extension has rendered it too large for your intended space. We understand how frustrating this must be, particularly after having invested both your time and money. Please contact our customer service on info@oliversbabycare.co.uk with your order details so that we can find a solution for you. We sincerely hope to hear from you soon. Kind regards, Olivers BabyCare

Posted 11 months ago

“Prompt delivery great service quality product.”

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Posted 11 months ago

Hi Robert, Thank you for your wonderful 5 star review. We are so pleased to hear that you were pleased with the product and service that you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Wonderful service”

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Posted 11 months ago

Hi Karen, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Superb service. Easy transaction, speedy delivery and my grandson is delighted that he can now safely stand and help with dinner preparation and baking with his Mummy.”

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Posted 11 months ago

Hi Christine, Thank you for the glowing 5 star review! We are so pleased to hear that you were happy with the service you received and that your grandson is delighted with the product. Kind regards, Olivers BabyCare

Posted 11 months ago

“Quick delivery and delighted with purchase. This is beautifully made learning tower. Being able to fold it away is great too!”

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Posted 11 months ago

Hi Josephine, Thank you for the lovely 5 star review. We are so pleased to hear that you are delighted with the learning tower. Kind regards, Olivers BabyCare

Posted 11 months ago

“No.problems .swift delivery . Good value product”

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Posted 11 months ago

Hi Lesley, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service and product you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Ordered 10 tonies for the story box. Arrived promptly and a good price. Thank you.”

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Posted 11 months ago

Hi Phoebe, Thank you for your lovely 5 star review. We are so pleased to hear that you were happy with the products and service that you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Excellent quick delivery”

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Posted 11 months ago

Hi Steven, Thank you for the wonderful 5 star review. We are so pleased to hear that you were happy with service you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“I’m really happy”

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Posted 1 year ago

Good Afternoon, Thank you for your lovely 5 star review. We are so pleased to hear that you were happy with the service you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Simple system and excellent delivery service”

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Posted 1 year ago

Hi Alan, Thank you for the wonderful 5 star review. We are so pleased to hear that you were happy with the service you received. Kind regards, Olivers BabyCare

Posted 11 months ago

“Prompt delivery of items ordered.”

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Posted 1 year ago

Hi Alison, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service and products that you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“I am extremely upset the gate has already broken! Who do I contact to sort this problem out?”

Helpful Report

Posted 1 year ago

Hi Vix, I am so sorry to hear that your gate has broken. I want to express my sincerest apologies that you've encountered this issue with our gate. We at Olivers BabyCare are deeply sorry to hear that the product has not met your expectations or our standards for durability and quality. I assure you that we take feedback from our customers very seriously, and we are here to help rectify this situation promptly. Your satisfaction is of utmost importance to us, and we want to ensure a swift and satisfactory resolution. Please contact our customer service at info@oliversbabycare.co.uk or give us a call Monday-Friday between 9am-5pm on 01778 562809. Once we have your information, we will make all the necessary arrangements to resolve this matter. We look forward to your correspondence and are eager to make things right. Kind regards, Olivers BabyCare

Posted 1 year ago

Hi Vix, I understand that our customer service team has now resolved this for you. I want to apologise once again for the inconvenience this has caused. I am glad that we have been able to send out a replacement to you. Kind regards, Olivers BabyCare

Posted 1 year ago

“Excellent quality - very fast postage and very well packed! Thank you”

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Posted 1 year ago

Hi Gemma, Thank you for the lovely 5 star review. We are so pleased to hear that the item was packed well and that you were happy with the service you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“Amazing service! Ordered late afternoon and my order was delivered by midday the next day Super easy and super fast Thank you”

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Posted 1 year ago

Hi Chantelle, Thank you for the lovely 5 star review! We are so pleased to hear that you were happy with the service that you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“Slick very easy to use website- items delivered next day- excellent”

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Posted 1 year ago

Hi Diane, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“looks a nice gift is a christmas present so don’t know how it works yet”

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Posted 1 year ago

Hi Lindsay, Thank you for taking the time to leave a review. We hope that the recipient enjoys their gift. Kind regards, Olivers BabyCare

Posted 1 year ago

“Very good product strong easy to put together good price”

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Posted 1 year ago

Hi Stephen, Thank you for your wonderful 5 star review. We are so pleased to hear that you were happy with the product and service you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“Excellent service, ordered at 10:30 one day was delivered at 12:00 midday the next - brilliant!”

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Posted 1 year ago

Good Afternoon, Thank you for the lovely 5 star review. We are thrilled to hear that you were happy with the product and service you received. Kind regards, Olivers BabyCare.

Posted 1 year ago

“Excellent, new fireguard was with me within 2 days. No issues, very straightforward and would definitely recommend them”

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Posted 1 year ago

Hi Donald, Thank you for the wonderful 5 star review. We are so pleased to hear that you were happy with the product and service that you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“Great communication, prompt and fast delivery”

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Posted 1 year ago

Hi Trevor, Thank you for the glowing 5 star review! Kind regards, Olivers BabyCare

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,364 reviews