OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.66

4.7 Rating 2,367 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good an delivery was here in 2 days”

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Posted 1 year ago

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with OliversBabyCare and that our delivery service met your expectations. We strive to provide our customers with the best possible service and products, and we're glad to hear that we were able to do so for you. Thank you again for your kind words and for choosing OliversBabyCare!

Posted 1 year ago

“Delivery from the actual supplier took a while, however OliversBabyCare kept in contact with me and updated me at all times. My changing unit arrived and I absolutely love it!!”

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Posted 1 year ago

Dear valued customer, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you love your changing unit and that our team was able to keep you updated throughout the delivery process. We understand that waiting for a delivery can be frustrating, but we always strive to keep our customers informed every step of the way. We appreciate your kind words and hope that you continue to enjoy your purchase. If you have any further needs or questions, please do not hesitate to reach out to us. Thank you for choosing OliversBabyCare! Best regards, The OliversBabyCare Team

Posted 1 year ago

“Fantastic, baby gates were very good quality and arrived 3 days after ordering them.”

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Posted 1 year ago

Dear Ashley, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our baby gates to be of great quality and that they arrived promptly after ordering. We take pride in providing our customers with high-quality products and excellent customer service, so it's always great to hear when our efforts are appreciated. We hope that our baby gates will continue to serve you and your family well, and we look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Fantastic high chair, practical and easy to put up.”

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Posted 1 year ago

Dear Philippa, Thank you for taking the time to share your positive experience with OliversBabyCare. We are thrilled to hear that you found our high chair to be fantastic, practical, and easy to put up. We take pride in providing our customers with high-quality products that are both functional and user-friendly. Your five-star review means a lot to us and we appreciate your support. We hope that our high chair continues to meet your needs and expectations, and we look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Very happy great service delivery was quick and a very good price bouncer is a present so have not seen it yet but have every faith it will be superb”

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Posted 1 year ago

Dear Patricia, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We hope that the bouncer you purchased as a present will meet your expectations and that it will be a superb addition to your loved one's collection. We appreciate your trust in our company and we are committed to providing our customers with the best possible service and products. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for choosing OliversBabyCare and we look forward to serving you again in the future.

Posted 1 year ago

“Good price and fast service. Would happily use again”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be competitive and our service to be fast. We take pride in providing our customers with a hassle-free shopping experience, and we are glad to hear that we met your expectations. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“The stairgate was perfect, a good price and delivered very quickly. Would use again thank you.”

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Posted 1 year ago

Dear Lynne, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our stair gate to be perfect and that it was delivered quickly. We always strive to provide our customers with high-quality products at affordable prices, and we are glad that we were able to meet your expectations. We appreciate your kind words and are delighted to know that you would use our services again. Thank you for choosing OliversBabyCare, and we hope to hear from you soon.

Posted 1 year ago

“Fab company to deal with”

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Posted 1 year ago

Dear Julie, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent customer service and high-quality products, so it's always great to receive positive feedback. We hope that you continue to shop with us for all your baby care needs and that we can continue to exceed your expectations. Thank you again for your kind words.

Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Easy to order and arrived next day via Fed Ex. Put it together in about 10 mins!! Simple. Looks good too. Had to take it apart again, which was also easy, as we’re taking it to Edinburgh for our youngest grandson. Whenever the need arises, we’ll be looking to Oliver’s first. Great place”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process easy and that your order arrived promptly. We are also glad to hear that you found our products easy to assemble like how it looks. At OliversBabyCare, we strive to provide our customers with the best possible shopping experience, and we are delighted to hear that we have met your expectations. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing OliversBabyCare!

Posted 1 year ago

“Delivery was fast and the Child safety gate is ver good.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your child safety gate quickly and that you are happy with the quality of the product. At OliversBabyCare, we strive to provide our customers with the best possible service and products to ensure the safety and well-being of their little ones. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Excellent Happy with my order.”

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Posted 1 year ago

“Pram isn’t suitable for my toddlers , but as I can’t afford anything else will have to do”

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Posted 1 year ago

“Excellent! I purchased the 4 in 1 crib for my grandson who was born a month early, so chose Olivers Baby Care because of their next day delivery. The crib arrived the next day but unfortunately wad cracked on the frame. I contacted Olivers Baby Care and was contacted back by Rachel. She advised that they would replace the whole unit and we received a brand new one the very next day, with the courier collecting the damaged one. Absolutely excellent service so a huge thank you to Rachel for all her help and swift action in resolving the issue - she couldn't have done any more. The 4vin 1 crib is excellent, compact and versatile. 5* service Olivers Baby Care and I will certainly recommend and purchase from you again in the future.”

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Posted 1 year ago

Dear Sharon, Thank you for taking the time to write such a positive review about your experience with Olivers Baby Care. We are thrilled to hear that you found our 4 in 1 crib to be excellent, compact, and versatile. We are also pleased to hear that our next day delivery service was able to accommodate your needs, even with your grandson arriving a month early. We apologise for the inconvenience caused by the cracked frame on the first crib, but we are glad that Rachel was able to assist you promptly and efficiently. We will be sure to pass on your kind words to her and the rest of our team. Thank you for recommending us to others and we look forward to serving you again in the future. Best regards, Olivers Baby Care Team

Posted 1 year ago

“Excellent from start to finish - Thankyou Oliversbabycare”

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Posted 1 year ago

Dear Louise, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with us. Our team works hard to provide exceptional customer service and high-quality products, so it's always rewarding to receive such positive feedback. We appreciate your business and hope to continue providing you with the best possible service in the future. Thank you again for choosing OliversBabyCare.

Posted 1 year ago

“Excellent service! Ordered a child safety gate late evening on a Friday, was told it would be delivered on the following Tuesday, but with updates given at every stage my parcel was delivered by DPD the Sunday before! Really brilliant! There was a £5.00 delivery charge for my item to be delivered! Unfortunately, I had actually ordered the wrong height safety gate, so my item had to be returned, which when I called the company I was told by a very nice member of staff that they didn’t do exchanges and that the item would have to be returned at my own expense, which was a downer to the whole experience and cost me another £7.56. So in all £12.56 for my item to be delivered and returned. Obviously this was my own mistake ordering the wrong height in the first place, but it’s just a shame that they don’t offer an exchange. However, I would still give this company 5 stars for excellent fast deliver service and also the very polite helpful lady on the customer service! I have now ordered my new child safety gate from Amazon.”

Helpful Report

Posted 1 year ago

Dear Denise, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with our excellent and fast delivery service, as well as the helpful customer service representative you spoke with. We take pride in providing our customers with the best possible service and we are glad to hear that we met your expectations. We apologise for any inconvenience caused by our policy on exchanges. We understand that it can be frustrating to have to return an item and pay for shipping again to re-order. We will take your feedback into consideration as we continue to improve our policies and procedures. Thank you for choosing OliversBabyCare for your child safety needs. We hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 1 year ago

“Easy transaction and quick delivery”

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Posted 1 year ago

Dear David, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that your transaction was easy and that your delivery was quick. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 1 year ago

“First class service,delivered within 24hrs,good quality products,10 out of 10”

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Posted 1 year ago

Dear Joseph, Thank you for taking the time to write such a positive review about our company, OliversBabyCare. We are thrilled to hear that you received first-class service and that your order was delivered within 24 hours. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we met your expectations. We strive to offer a wide range of high-quality baby care products that meet the needs of our customers. Your feedback is important to us, and we appreciate your 10 out of 10 rating. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.

Posted 1 year ago

“Absolutely excellent service would definitely recommend”

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Posted 1 year ago

Dear Alex, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with our service and that you would recommend us to others. At OliversBabyCare, we strive to provide our customers with the best possible service and products. We are delighted to know that we have met your expectations and that you are satisfied with our service. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.

Posted 1 year ago

“Very bad experience. I just opened my order and both gates are broken. I will do a return and I want my money back . Thank you”

Helpful Report

Posted 1 year ago

Dear valued customer, We are sorry to hear about your recent experience with our company. We understand how frustrating it can be to receive damaged products, and we apologise for any inconvenience this may have caused you. We take the quality of our products very seriously and we are committed to ensuring that our customers receive only the best. We would like to assure you that we will investigate this matter further and take the necessary steps to prevent it from happening again in the future. In the meantime, please contact our customer service team at your earliest convenience to arrange for the return of the damaged items or to have some replacement parts for your gates delivered so that you can start using them as quickly as possible . Once again, we apologise for any inconvenience this may have caused you and we hope to have the opportunity to serve you better in the future. Sincerely, The OliversBabyCare Team

Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,367 reviews