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Oliver Bonas Reviews

4.8 Rating 182,923 Reviews
97 %
of reviewers recommend Oliver Bonas
4.8
Based on 182,923 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Oliver Bonas Review Love their quirky products
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About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park
Chessington
KT9 1TQ

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Anonymous
Anonymous  // 01/01/2019
Easy to navigate
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Posted 3 weeks ago
Flawless. Nothing else to report
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Posted 3 weeks ago
I went to the store to buy a dress for my graduation. One of the staff member was over protective. I ask her about the changing room she took the dress that was on my hand and take to the changing room. Asking me what size I wear in front of all these people. She ask me am I talking the right size? I feel a bit wired about her attitude. When I came out from changing room; she was standing outside and took back the dress again from my hand and told me am I going to buy? Reaping same questions again in front of all these people. I felt it was bit too much. I did like the dress but didn’t want to buy it because of her attitude. I do understand they might have to handle with difficult customer: such as some people check the clothes not buying. But I am not that kind of person who do that. I don’t have time to check all these store and try the clothes. If I like that clothes then I make sure it fix me and I will buy it. That’s why the way she talk to me and her attitude really hard me. Ruin my day. Please, don’t be so judgmental just because of their appearance. This feedback is nothing bad against anyone but make sure you reflect back your attitude and your communication skills please.
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(Bristol) - Posted 3 weeks ago
Hi there, We're so sorry to hear about your experience at the Sheffield store, our promise is to do our bit to make living a joyful experience and give cause for optimism and it looks like, on this occasion, we missed the mark. Whilst we hope that it would never be their intention to make you feel uncomfortable or unwelcome, we acknowledge that this time the impact outweighs the intention. Please may you get in touch with our customer services team with what date and time you were in store via the link below so we can get this raised for you right away: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB
Posted 3 weeks ago
Very pleasant experience, easy to use.
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Posted 3 weeks ago
Lovely,stylish and comfortable
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Posted 3 weeks ago
Staff was very friendly. And the trousers were the perfect fit for me
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Posted 3 weeks ago
Fast delivery and easy website to use
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Posted 3 weeks ago
Good - arrived quickly well packaged and are better than the picture
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Posted 3 weeks ago
Perfect in every way!
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Posted 3 weeks ago
The service in store at the tills can be a little slow at times but very happy with the service online.
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Posted 3 weeks ago
The staff were very friendly and helpful.
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Posted 3 weeks ago
My oil diffuser arrivd in perfect condition and was beautifully presented. The recipient of the gift was delighted.
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Posted 3 weeks ago
Ordered online with no problems. I bought 2 sets of phone charger lights, one for me and one for my equally Christmas mad friend and we both love them. I’ve had to put them away until it’s deemed acceptable to use them ito my grinch family ( Christmas begins 1st November right?)
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Posted 3 weeks ago
Absolutely brilliant bag. Very stylish and robust. Did me proud at my recent Malta Greateset Weekend with Take That. No other version of this type of bag came close in terms of price and quality.
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Posted 3 weeks ago
No issues with online purchase
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Posted 3 weeks ago
Excellent! Smooth and faultless
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Posted 3 weeks ago
Easy to navigate, nicely laid out.
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Posted 3 weeks ago
Great, very easy to navigate
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Posted 3 weeks ago
Website is good, everything is easy to navigate and products are lovely
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Posted 3 weeks ago
Great love it just what i wanted beautiful worth it / 1
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Posted 3 weeks ago
Oliver Bonas is rated 4.8 based on 182,923 reviews