Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Chessington
Rating: 4.80

4.8 Rating 182,920 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 182,920 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park
Chessington
KT9 1TQ

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Oliver Bonas 5 star review on 25th November 2024

5449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and seamless”

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Posted 3 weeks ago

“First class service from the store and customer service”

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Posted 3 weeks ago

“Fab! Always super easy to order and quick delivery too!”

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Posted 3 weeks ago

“Excellent customer service, highly recommend, love everything xx”

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Posted 3 weeks ago

“Easy to use and speedy”

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Posted 3 weeks ago

“Easy to use, great pics and easy payment service.”

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Posted 3 weeks ago

“So easy to navigate and loved all our purchases. Fabulous for christmas presents!”

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Posted 3 weeks ago

“The website and the store are always really good. I saw the picture in store but it had slight mark so decided to order online and it’s perfect!”

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Posted 3 weeks ago

“Easy to navigate and order”

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Posted 3 weeks ago

“Easy to use and clear description provided of item”

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Posted 3 weeks ago

“Excellent, I love OB for homeware and gifts. They get it right every time and the quality is flawless!”

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Posted 3 weeks ago

“Easy to order and a great purchase, good tracking”

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Posted 3 weeks ago

“So easy, was absolutely delighted with the speed of delivery”

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Posted 3 weeks ago

“Love this jumper,I have worn it for the first time today 2 people commented on the lovely colour. I am very pleased with it.”

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Posted 3 weeks ago

“Very good experience - the website is intuitive and easy to navigate.”

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Posted 3 weeks ago

“Store is always a delight to visit it's the nicest store in Belfast and I love most of your products.”

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Posted 3 weeks ago

“Excellent website. Very easy to use.”

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Posted 3 weeks ago

“Easy to navigate”

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Posted 3 weeks ago

“Flawless. Nothing else to report”

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Posted 3 weeks ago

“I went to the store to buy a dress for my graduation. One of the staff member was over protective. I ask her about the changing room she took the dress that was on my hand and take to the changing room. Asking me what size I wear in front of all these people. She ask me am I talking the right size? I feel a bit wired about her attitude. When I came out from changing room; she was standing outside and took back the dress again from my hand and told me am I going to buy? Reaping same questions again in front of all these people. I felt it was bit too much. I did like the dress but didn’t want to buy it because of her attitude. I do understand they might have to handle with difficult customer: such as some people check the clothes not buying. But I am not that kind of person who do that. I don’t have time to check all these store and try the clothes. If I like that clothes then I make sure it fix me and I will buy it. That’s why the way she talk to me and her attitude really hard me. Ruin my day. Please, don’t be so judgmental just because of their appearance. This feedback is nothing bad against anyone but make sure you reflect back your attitude and your communication skills please.”

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(Bristol) - Posted 3 weeks ago

Hi there, We're so sorry to hear about your experience at the Sheffield store, our promise is to do our bit to make living a joyful experience and give cause for optimism and it looks like, on this occasion, we missed the mark. Whilst we hope that it would never be their intention to make you feel uncomfortable or unwelcome, we acknowledge that this time the impact outweighs the intention. Please may you get in touch with our customer services team with what date and time you were in store via the link below so we can get this raised for you right away: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 182,920 reviews