“As soon as my package arrived I couldn't wait to open it and I was so pleased with my items, they are beautiful and such good quality. I will definitely be ordering more jewellery from Olia!”
“The products are beautiful but customer service is very poor so I will never use them again . My order is still not here from the 13 th December and I’m not contacted back . I have called and emailed . I have no updates at all”
Hi Tracey,
I am sorry to read this. I don’t know if you are having problems with your e mails as I have replied to all your e mails. I can forward you them if you like?
My last e mail was sent to you on the 2nd January asking if you had received it but I didn’t receive a reply? Please do get in touch if I can help you further.
“I’ve bought a number of items for my daughter and her friends, and I’m always impressed with the quality and design of the jewellery. I’ve recommended Olia to a number of friends.”
“We love the jewelry from Olia. We but some each year to give out at our company Christmas party as our company is called Olia too. Keep creating those great items and we will continue to buy them”
Oh wow, that is great to know your business is called Olia too! Thank you so much for spending the time to give us a lovely review and for your continued custom ♥
“I bought these gorgeous earrings in a little boutique, I love them and got so many compliments about them I decided to purchase a second pair as a gift. Lovely quality, just enough sparkle and sit really well.”
Hi Debra, I am sorry to hear that the earrings were broken. We have not had any problems with this style so it is an individual fault with this pair.
I would be very happy to replace them for you. Would it be possible to e mail your address to Caroline@oliajewellery.com and I can get these sent straight away? Best wishes. Caroline.
“I ordered the gold star bracelet and an absolutely delighted with it! Top notch customer service from start to finish and arrived beautifully wrapped, thank you.”
