OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, the telephone service is exemplary. The service is excellent and with Motive chargers no longer available, thank goodness for OK Vape!”

Helpful Report

Posted 1 week ago

Hi Suzanne, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 9 hours ago

“there fine but i do find that some dont last as long as others which is quite annoying”

Helpful Report

Posted 3 weeks ago

Hi Barbara, Thank you for taking the time to leave us a review and for your feedback. I have sent you an email with some advice that will hopefully rectify the issue! Best Wishes, Ashley @ OK Vape

Posted 2 weeks ago

“Recently on the odd occasion a cartridge seems to not last as long (appx 1 in ten) based on years of my usage of these. I'm not sure whether it's normal or bad quality control. Seems to be happening more frequently in the last 12 months.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for taking the time to leave your review. I'm sorry to hear that you have been disappointed in our refills recently. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 2 weeks ago

“Convenient and easy to order great product.”

Helpful Report

Posted 1 month ago

Hi Lawrence, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 2 weeks ago

“I enjoyed the ok vapes but I always do. I’m a bit disappointed though, as the tips don’t last nearly as long as they did when I first used them. Apart from that I’m satisfied as I mentioned”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for taking the time to leave your review. I'm sorry to hear that you have been disappointed with our refills recently. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 2 weeks ago

“Always good service. Delivery swift & efficient.”

Helpful Report

Posted 1 month ago

Hi Barbara, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 2 weeks ago

“On several occasions I have difficulty with opening the tops of the bottles. On these occasions i have to sprize the top off with a knife, then break the seal..It's a pain in the bum. Otherwise the product itself is good.”

Helpful Report

Posted 1 month ago

Hi Josephine, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. I'm very sorry to hear about this issue, please do get in touch with us via email so we can take further information and hopefully resolve the issue. Best Wishes, Ashley @ OK Vape

Posted 2 weeks ago

“Excellent service all round, but battery is getting a bit expensive”

Helpful Report

Posted 1 month ago

Hi Chris, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 2 weeks ago

“Battery does exactly what it says on the tin. Minus a star for postage on such a small item.”

Helpful Report

Posted 1 month ago

Hi Emma, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 2 weeks ago

“Ordering and delivery quite satisfactory”

Helpful Report

Posted 1 month ago

Hi Adrian, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 2 weeks ago

“Very good and great delivery”

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Posted 1 month ago

Hi Pauline, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 1 month ago

“Good product, swift delivery, slightly pricey for replacement batteries and cartridges.”

Helpful Report

Posted 2 months ago

Hi Peter, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. We do offer great deals on batteries and refills when purchasing a multibuy offer! Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 1 month ago

“with promotion codes why cant you copy and paste make it easier for people as they are long”

Helpful Report

Posted 2 months ago

Hi David, Thank you for taking the time to leave us a review! To copy and paste the discount code, you will need to highlight the code and select "Copy". Then, once you are on our website, you will need to tap and hold in the "Discount Code" box and click "Paste". I hope this helps! Best wishes, Ashley @ OK Vape

Posted 2 months ago

“I am new to this vape. Brought it because my last one discontinued. It's great but wish it was abit easier to take a puff or possibly a little stronger!Will be buying again!”

Helpful Report

Posted 2 months ago

Hi Jayde, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“It's as simple and correct as it should be”

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Posted 2 months ago

Hi there, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 2 months ago

“Arrived on time thank you”

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Posted 3 months ago

Hi Sarah, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 2 months ago

“Great price but I find the menthol just a bit too sharp in taste compared to my emotive brand.”

Helpful Report

Posted 3 months ago

Hi Kim, Thank you for taking the time to leave us a review and for your positive feedback! As we are our own brand, the flavours will taste slightly different. However, I have made a log of your comment! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Quick delivery good service”

Helpful Report

Posted 3 months ago

Hi Jo, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 2 months ago

“helped me to give up smoking.”

Helpful Report

Posted 3 months ago

Hi Moira, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“The bigger batteries definitely last longer and the service/delivery is first class. That said I have had a couple of chargers and batteries that died/failed after a a relatively short time and for no good reason.”

Helpful Report

Posted 3 months ago

Hi Jonathan, Thank you for taking the time to leave your review. I'm sorry to hear that you have had issues with a few of our products. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,159 reviews