OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,155 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt service”

Helpful Report

Posted 1 year ago

Hey there, Thank you for your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 1 year ago

“I been using this for three weeks now I use it in the morning and last thing at night it is good I used to smoke 60 a week I do not miss my cigarettes”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your 5 star rating of OK Vape - it's brilliant to hear you have been able to cut down smoking, well done! If there is anything we can be of help with then please do let us know. Amber @ OK Vape

Posted 1 year ago

“Fantastic service:-) Keep up the good work :-)”

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Posted 1 year ago

Hi Tracy, Thank you so much for your lovely words and review! 😊 Please let us know if we can be of any help. Best wishes Amber @ OK Vape

Posted 1 year ago

Hi Tracy, Thank you so much for your lovely words and review! 😊 Please let us know if we can be of any help. Best wishes Amber @ OK Vape

Posted 1 year ago

“easy to order on line and speedy delivery”

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Posted 1 year ago

Hi Susan, Thank you for your review and sharing your experience! Please let us know if we can be of help. Amber @ OK Vape

Posted 1 year ago

Hi Susan, Thank you for your review and sharing your experience! Please let us know if we can be of help. Amber @ OK Vape

Posted 1 year ago

“never had a problem, royal Mail somewhat. a great quality products can not fault them at all”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you so much for your lovely review! If we can ever be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 1 year ago

Hi Martin, Thank you so much for your lovely review! If we can ever be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 1 year ago

“Service was very good.”

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Posted 1 year ago

Hi June, Thank you for your review, we're glad to hear this! Amber @ OK Vape

Posted 1 year ago

Hi June, Thank you for your review, we're glad to hear this! Amber @ OK Vape

Posted 1 year ago

“Ordering by phone (which is my preference) is so easy as the staff are so helpful and polite. Items ordered are promptly despatched and arrive when I am told. I have used the cigalike vapes for many years, and am always happy with the quality.”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you for taking the time and sharing your experience and review. If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 1 year ago

Hi Barry, Thank you for taking the time and sharing your experience and review. If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 1 year ago

“Having used these products for a year now, I'm a total fan. Have cut down my need for nicotine significantly and am moving down to lower nicotine tips soon. Occasional tips that don't work are an annoyance, but not as bad as batteries that don't work (had two of them now out of six). Not happy about the change to the "points" system: I lost over six months of credit when they changed, and note that free post is now 48 hour: was 24 a year ago. However as an official non-smoker now I'm a happy vaper with no wish to go back to ciggies.”

Helpful Report

Posted 1 year ago

Hi Lesley, Thank you for your review, we're really glad to hear you enjoy using our products and have been able to cut down the nicotine, that is a brilliant achievement! We're sorry to hear you have had some batteries and refills that do not appear to work - please could you drop us an email at info@okvape.co.uk so we can take some further information and resolve this? In regard to the points, we are sorry, there seems to have been a technical issue here and we have now moved your points over to the new OK Kudos Scheme. Please accept our apologies again for the mistake. We changed our free delivery service to the Tracked 48, which is a more reliable and now a fully trackable service which we hope our customers find more useful. This service has a 2-3 working day delivery estimate, with deliveries made Monday to Saturday. It also includes in-transit options to divert your order to a safe place, or to a neighbour. If you have any questions then please do let us know. Kind regards, Amber @ OK Vape

Posted 1 year ago

“As usual, all very professional fro ordering, paying and delivering. Well done!”

Helpful Report

Posted 1 year ago

Hi Allister, Thank you for your rating of OK Vape! We're so glad that you have had a good experience with us, thank you for sharing. Please let us know if we can be of any help . Best wishes, Amber @ OK Vape

Posted 1 year ago

“Wide choice of products with free delivery will use again”

Helpful Report

Posted 1 year ago

Hi Roger, Thank you for review, we're really happy to hear this! Amber @ OK Vape

Posted 1 year ago

Hi Roger, Thank you for review, we're really happy to hear this! Amber @ OK Vape

Posted 1 year ago

“Ordered e-cigarette as trying to give up cigarettes, or at least drastically reduce consumption. My order turned up on the Monday as promised, and started to use straight away. Have placed and received another 2 orders well within timescale since, and they proving very effective. Like both flavours available. Products and service are excellent, will definitely be a loyal customer. Many thanks Ian B”

Helpful Report

Posted 1 year ago

Hi Ian, We really appreciate that you have taken the time to share your experience and thoughts on our products, it's lovely to hear that you are finding them effective! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“This was the third time that when the order arrived, the packaging was open. Although all the items I ordered were present, it is only a matter of time if you keep sending open packages, that not all order will be present. Please check with your packaging department.”

Helpful Report

Posted 1 year ago

Hi Denise, Many thanks for your review. I'm really sorry to hear you have received your parcel damaged / open on multiple occasions. I would like to reassure you that all packages are sealed and secure when despatched, but understand some damages may cause them to open. Please can you contact us directly at info@okvape.co.uk so we can take some further information and try to prevent this from happening again? Kind regards, Amber @ OK Vape

Posted 1 year ago

“Always safe, reliable products. I've used OK vape for a few years now. Great long lasting products. Excellent quality and speedy delivery”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you so much for taking the time and sharing your experience with our products - we're delighted to hear your feedback! If there is anything we can be of help with then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

Hi Michael, Thank you for your review, we're delighted to hear this! Amber @ OK Vape

Posted 1 year ago

“Without ok vape i could not have quit cigarettes.”

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Posted 1 year ago

Hi Sandra, Thank you for sharing your experience! If there is anything we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Brilliant quick service 5 star ⭐️”

Helpful Report

Posted 1 year ago

Hi Lesley, Thank you for your glowing review! Please let us know if we can be of any assistance. Amber @ OK Vape

Posted 1 year ago

“Excellent purchase and a good company to deal with great service”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you very much for your lovely review! If there is anything we can assis with then please let us know. Amber @ OK Vape

Posted 1 year ago

“Excellent service with quality products and fast delivery”

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Posted 1 year ago

Hi Shaun, We're really happy to hear this, thank you for taking the time and leaving a review! Amber @ OK Vape

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Janet, Thank you for your review! Amber @ OK Vape

Posted 1 year ago

“I'm really pleased with the last 5 packs, that I purchased. NOT ONE refil, was a dud. I always prefer OK VAPE, to any other products. So easy and clean. No runny sticky liquid leaking out. I'm looking forward to opening every pack now and finding ALL the refils full, with no duds. Thank you OK VAPE. Much appreciated.”

Helpful Report

Posted 1 year ago

Hi Salah, Thank you so much for your glowing review and feedback! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,155 reviews