OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 4 months ago

Hi Nancy, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“very professional”

Helpful Report

Posted 4 months ago

Hi Andrew, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Love ok vapes Great to use”

Helpful Report

Posted 4 months ago

Hi Carole, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“excellent product and sevice..”

Helpful Report

Posted 4 months ago

Hi Alex, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very polite staff, great product and good price”

Helpful Report

Posted 4 months ago

Hi Sylvia, We are thrilled to hear that you continue to be satisfied with our products, pricing, and service. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“great items would not hesitate to buy more when I need them”

Helpful Report

Posted 4 months ago

Hi there, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“If you vape, Shop from OK. Fast dispatch.”

Helpful Report

Posted 4 months ago

Hi Philip, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Excellent customer service from OK Vape. One of my items was faulty but they were quick to send replacement. They dispatch purchases swiftly and at a great price. Will definitely be purchasing again”

Helpful Report

Posted 4 months ago

Hi Kathy, We are thrilled to hear that you continue to be satisfied with our customer service, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Always quick and easy. Delivery fast.”

Helpful Report

Posted 4 months ago

Hi Graham, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“I’m Really impressed with the quality and service thanks”

Helpful Report

Posted 4 months ago

Hi Anthony, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Very efficient”

Helpful Report

Posted 4 months ago

Hi Rob, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“I'm disappointed as I always order a batch of 10 packs and each time there's at least 1 to 2 packs that don't work and/ or the refill doesn't last very long at all.”

Helpful Report

Posted 4 months ago

Hi Karen, Many thanks for your review. We're very sorry to hear you have been disappointed with our products, if you experience any further issues or have any questions, then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“The last few orders I've had have not been good. One pack used to last 5 days, I'm lucky if it lasts 3 days now and no I'm not using them more often, but now it's becoming expensive”

Helpful Report

Posted 4 months ago

Hi Jaqueline, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products. If here is anything I can help you with, please feel free to get in touch with us via email or phone. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Hi returned aspire pocket x charger would not fit in porthole so couldn't charge it ,still waiting for replacement over a week ago”

Helpful Report

Posted 5 months ago

Hi Trish, Thank you for taking the time to write a review. I'm sorry to hear you have not yet received your item. We did only receive your replacement yesterday and we did have to test it. We sent out an item for you yesterday, hopefully it will be with you soon! Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Excellent service great service range of vapes very very good all round”

Helpful Report

Posted 5 months ago

Hi Kim, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“I was previously using 10motives vape and was missing them when they were no longer trading. Luckily OK Vape took over and now I can enjoy my new vapes just as much”

Helpful Report

Posted 5 months ago

Hi there, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 5 months ago

“Excellent customer service delivery always on time”

Helpful Report

Posted 5 months ago

Hi Janice, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“I ordered Mint Creme but you sent me Golden Tobacco? Having to use them cos severely disabled and can't send them back and would also leave me with nothing to use! In future my second choice would have been Menthol. I did not make a mistake in ordering because my order list is my account clearly shows that I ordered Mint Creme.”

Helpful Report

Posted 5 months ago

Hi Janet, Thank you for taking the time to leave a review, I am so sorry to hear this. Please contact us directly via email or phone and we can get this sorted for you. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Easy ordering process. Delivery is quick and efficient”

Helpful Report

Posted 5 months ago

Hi Mai, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 5 months ago

“I’ve been with OK vape for a couple of years now and have nothing but praise for them. Their products are high quality, excellent value and the more you buy they give a bigger discount. Always delivered on time and the couple of occasions I’ve needed to contact them by phone, due to internet glitches, the staff have always been friendly polit and efficient.”

Helpful Report

Posted 5 months ago

Hi Lindsey, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products! If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

OK Vape is rated 4.8 based on 6,060 reviews