OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,155 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to understand what I want and quick delivery”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you for leaving your feedback, we appreciate your happy review! Please don't hesitate to get in touch if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 1 year ago

“excellant service”

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Posted 1 year ago

Hi John, Thank you for leaving a review! Please let us know if we can be of any assistance. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Dorothy, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Just started using this firm and very pleased with product and service”

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Posted 1 year ago

Hi Christine, Thank you for taking the time and leaving a review! If there is anything we can help with then please get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Always brilliant. My last order arrived 48 hours after placing it. The accumulating bonus points make OK Vape cheaper than ALL of the supermarkets. OK my order costs £220 plus but that order is 50 packs which last quite some time and again, the bonus points earned give a great discount on my next order. I have emailed with a request for information and their reply is very quick, friendly and professional. To anyone who has not used them I urge you to do so. Finally, I say this as a customer, not a person linked to the business.”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you for lovely, detailed review! It's great to hear you are taking advantage of the biggest multibuy deal and the bonus points, and that we have been able to help quickly when it was needed! We highly appreciate your recommendation to others to give us try - thank you! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Ordering is quick and easy with prompt delivery definitely will use again”

Helpful Report

Posted 1 year ago

Hey there, Thanks taking the time and leaving a review! Please let us know if we can ever be of help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great.”

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Posted 1 year ago

Hi Eamonn, Thanks for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Fast and efficient.”

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Posted 1 year ago

Hi Julie, Thank you for leaving a review! Please don't hesitate to get in touch if we can help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Good price and good delivery.”

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Posted 1 year ago

Hi Robert, Thank you for your feedback! Please let us know if we can help at all. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Easy to place a order,arrived in 48 hours,product as described, easy to use easy to refill.”

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Posted 1 year ago

Hi Tracy, Thank you so much 5 star rating! We are glad to hear you found ordering and our products easy. Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Easy to use website. Excellent delivery and updates”

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Posted 1 year ago

Hi Mai, We're really happy to hear your feedback, thank you for taking the time and sharing! Please let us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Susan, Thank you very much for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“good product and good delivery”

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Posted 1 year ago

Hi Ann, Thank you for your review! Please let us know if we can be of any help. Kind regards, Amber @ OK Vape

Posted 1 year ago

“I ordered 3 eliquid refills and only recieved one. I would rate the product highly, just disappointed the order was not correct.”

Helpful Report

Posted 1 year ago

Hi James, Many thanks for your review. I am really sorry to hear you haven't received all the items you ordered - I have sent you an email direct. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Delivery on time and”

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Posted 1 year ago

Hi Keith, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Always very prompt service.”

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Posted 1 year ago

Hi Margaret, We're very happy to hear this, thank you for sharing your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent service, as always!”

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Posted 1 year ago

Hi Helen, Thank you for your kind feedback! lease don't hesitate to get in touch if we can be of any assistance. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Easy to order . Fast delivery . Great product”

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Posted 1 year ago

Hi David, Thank you for your lovely review! Please let us know if we can be of help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Brilliant website, really easy to order. Still getting my head around redeeming the points.. Have had one ok battery which was a bit dodgy, which would not connect to refills.. I do find royal mail slow at delivering, it can be up to 4 days before you get your order.. Apart from that, always great service..”

Helpful Report

Posted 1 year ago

Hi Belinda, Thank you so much for leaving a review, we really appreciate your kind words! With the new OK Kudos loyalty scheme, you can simply apply the points directly to your order (every 40 points is £2) using the slider on the checkout page; you can find out more here: https://okvape.co.uk/ok-loyalty-rewards/. We are sorry you have experienced slower delivery times, we offer fully trackable postage which usually takes 2-3 days (not guaranteed), free on all orders, but you can upgrade the service for a small cost if you would prefer too, offering DPD as an alternative too. I hope this helps but please don't hesitate to get in touch if we can be of further assistance. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent help and advice when I had problems with my payment.”

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Posted 1 year ago

Hi Helen, Thank you for sharing your review, we are glad to hear we were able to help you when there was a problem. Please don't hesitate to get in touch again if needed! Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,155 reviews