OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,070 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to order online. Good price. Delivered on time.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you very much for your lovely review! Please let us know if we can be of any assistance. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Deliver on time and well packed”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for your review! If we can help at all then please don't hesitate to reach out to us. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Excellent service and great telephone staff”

Helpful Report

Posted 1 year ago

Hi Carole, Thank you so much for your review and feedback! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great service, user friendly site and wonderful product - the Best”

Helpful Report

Posted 1 year ago

Hi Cathy, Thank you so much for your glowing review! If there is anything we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Return policy is rubbish”

Helpful Report

Posted 1 year ago

Hi Wayne, Thank you for your feedback. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Normally very good. However I waited a long time for my last order and now menthol is out of stock again!”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for your review and we are very sorry for the stock availability on our Menthol Pods. We are also sorry to hear your order took longer than usual to arrive, unfortunately we are reliant on external postal services to have our customers orders delivered to safely and efficiently, but sometimes they can let us down and we apologise for this. Please don't hesitate to reach out if we can be of any help. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Very good replacement for cigarettes. I haven’t smoked for years and basically down to these.”

Helpful Report

Posted 1 year ago

Hi Frank, Thank you so much for your review and that's an incredible feat! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great product, been on them for years.im glad I can buy spare battery as they are so hard to find in supermarkets.also quick delivery.many thanks.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you so much for your review! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Unfortunately most of the refills seemed to have very little liquid in”

Helpful Report

Posted 1 year ago

Hi David, Many thanks for your review. We’re sorry to hear that you have recently received some refills that you feel are not up to our usual standards. Please be assured we maintain strict quality control measures and experience a very low returns rate. We do of course value all customers and feedback and would like to look into this further. I have sent you an email directly so we can gather further information and help resolve this. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Easy to order,great product, keenly priced.”

Helpful Report

Posted 1 year ago

“AA++AA++AA++AA++AA++”

Helpful Report

Posted 1 year ago

Hi Andrew, Thanks for your review! Amber @ OK Vape

Posted 1 year ago

“Very nice flavours good price and delivered on time”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Having my vape sold by Asda is great”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Easy to order on the app and delivery service is excellent”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you very much for your glowing review! Please let us know if we can help at all. Kind regards, Amber @ OK Vape

Posted 1 year ago

“I was offered a promo discount which was my incentive to purchase. OK Vape is my favourite brand so I always buy.”

Helpful Report

Posted 1 year ago

HI Ricky, Thank you so much for taking the time and sharing your review. If we can be of any assistance then please don't hesitate to reach out to us. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Hi delivery was quick product was as ordered so will be repeat customer”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you so much for sharing your experience and leaving a review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Unfortunately this time the order I actually made, wasn't dispatched for some reason, only a battery that I'd ordered alongside, plus some free promotional ecig tips & batteries to replace ones with faulty screw threads. I'd ordered to arrive before going away & parcel didn't arrive until the day after I'd left. I've returned home to find the actual multipack order I'd made with OK, hadn't actually been sent! Customer service were helpful & friendly as always, hence still receiving 3 stars. I'm sure there's a simple reason for this error & I expect to be able to score 5 stars again in the future, hopefully. Thanks to Customer Service & I hope my order arrives very soon.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you for your review and feedback. We are sorry again to hear of the issues you encountered with receiving your order, but glad to hear we were of help when it was needed. I can confirm the missing items have been sent and is in Royal Mail's system 😊 If you have any other questions or concerns, please don't hesitate to reach out. Thank you, Amber @ OK Vape

Posted 1 year ago

“I thought this vape cig was lifelike to real cigarettes. Not my experience at all. No Vape/smoke effect at all. Disappointing.”

Helpful Report

Posted 1 year ago

Hi Alison, Thank you for sharing feedback, we are very sorry to hear your experience with the cigalike vape wasn't as expected. Please could you get in contact with us so we can take some further information on the cigalike battery to see if we can help? Thank you, Amber @ OK Vape

Posted 1 year ago

“Always quick delivery. Normally next day. Very competitively priced.”

Helpful Report

Posted 1 year ago

Hi Lindsey, Thanks for your review, we're glad to hear your orders arrive in good time! Please let us know if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Been using ok e-cigs for many years. I did go back to cigarettes for about 18 months but returned to e-cigs at Christmas. Nice easy website to use and find the product you require. Always delivered on time and the order correct.”

Helpful Report

Posted 1 year ago

Hi David, Thank you so much for sharing your experience with us! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,070 reviews