OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,153 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this vape. Great service 👍😎”

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Posted 1 year ago

Hi Margaret, Thank you for your review, we're delighted to hear this! Please let us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“The all experience of ordering and delivery went well. Also pleased with product”

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Posted 1 year ago

Hi John, Thank you so much for taking the time and leaving your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Wrong product sent on original order”

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Posted 1 year ago

Hi there, We're really sorry you did not receive the correct items with your order, I can see this has already been resolved for you. We apologize again for any inconvenience caused. Please let us know if there are any other queries we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“In my opinion the best cigarette alternative on the market. The Customer Service staff are great. Incredibly polite and helpful.”

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Posted 1 year ago

Hi Tina, Thank you so much for the glowing feedback, we are delighted to hear of this, and are glad you enjoy our cigalike products! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Happy with what I ordered and arrived quickly”

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Posted 1 year ago

Hi Gerda, We're happy to hear this, thank you for taking the time and sharing! If we can be of any help then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent products fast free delivery”

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Posted 1 year ago

Hi Freda, Thank you for taking the time and sharing your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“easy ordering and speedy delivery”

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Posted 1 year ago

Hi Susan, Thank you for your review! Please let us know if we can be of any help. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Great products and fantastic company to order from. Fast dispatch and delivery with great customer service.”

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Posted 1 year ago

Hey there, We're delighted to hear this, thank you very much for taking the time and sharing your review! If we can help at all then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“OK Vape have been prompt in any aspect of service. I also needed to contact the team and found their response extremely professional. Very happy to be a customer.”

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Posted 1 year ago

Hi Anne, Thank you so much for your wonderful review! We really appreciate your loyalty as a customer and are glad to hear that you have had a positive experience with us. If we can be of any further help then please get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Good product after giving up smoking”

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Posted 1 year ago

Hi there, Thank you for sharing your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 1 year ago

“Ordering easy and delivery really quick”

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Posted 1 year ago

Hi Amanda, Thank you very much for your feedback! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“expertly wrapped. quick and easy to order from. shall do again”

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Posted 1 year ago

Hi Jeremy, Thank you very much for your review and sharing your experience! If we can be of any help then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Very easy transaction quick delivery and free strange that the refills are cheaper at Asda and Morrison”

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Posted 1 year ago

Hi Christopher, Many thanks for your review! I believe some supermarkets do have them at a cheaper price per pack, which unfortunately isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5 with our multibuy deals. You can view our full range of multibuy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks - starting with our 5 pack multibuy (£32) which works out to £6.40 per pack. Our loyalty scheme also means that customers who shop online with us frequently receive a discount off their orders when collecting points, which makes it even better value :) If you don't know about our loyalty scheme, you can find out more about it here: https://okvape.co.uk/ok-loyalty-rewards/. We hope that our service, loyalty scheme, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. If you have any questions then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Absolutely satisfied with my purchase and the quality of service”

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Posted 1 year ago

Hi Jayne, We're delighted to hear your feedback, thank you very much for sharing your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“I placed my order one day confirmed it had been received. Two days later what Ihad ordered was in my hand.Cannot fault a service like that superb many thanks. John Anderson.”

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Posted 1 year ago

Hi John, Thank you so much for sharing your experience and we're glad to hear the order arrived in good time! Please et us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“A great multi-buy offer”

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Posted 1 year ago

Hi George, Thank you for your feedback! If we can help with anything then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“As usual a fast efficient transaction. I have never had a problem regarding, product quality, or service with this company.”

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Posted 1 year ago

Hi Ian, Thank you very much for sharing, we really appreciate your feedback! Please let us know if we can help at all. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Very good service had them delivered in a few days of ordering them..”

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Posted 1 year ago

Hi Linda, Thank you for sharing your experience and review! If we can be of any help then please let us know. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Andrew, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Affordable product. Prompt reliable service”

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Posted 1 year ago

Hi Karen, Thank you very much for your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,153 reviews