OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,144 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expensive now. Can buy you’re product from third party suppliers much cheaper. Kudos points disappeared. Put back on after a transaction of £270 rather than offering to refund the difference. More and more of the cartridges are duds and don’t last nearly as long”

Helpful Report

Posted 1 year ago

Hi Ron, We appreciate your feedback and have discussed this with you via customer service. Please let us know if there is anything else we can help with. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Recently purchased 2 x starter kits but one of the battery e cigs has stopped working after 2 weeks so am a bit disappointed”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for your review. We are very sorry to hear this and I have got in touch directly to resolve this with you. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great product, easy to use online service and delivery is fast”

Helpful Report

Posted 1 year ago

Hi Jason, Thank you for your review, we're delighted to hear this! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent product, just wish they would use delivery other than Royal Mail ( not reliable in their delivery service !!”

Helpful Report

Posted 1 year ago

Hi Catherine, Many thanks for your review. We're sorry to hear it seems you have experienced delays in your deliveries, we also offer DPD for a low cost which you can select at the basket or checkout page. Please see here for further information: https://okvape.co.uk/delivery/ If we can be of any assistance then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Always good value.waiting to see what offer will be given instead of kudos points”

Helpful Report

Posted 1 year ago

Hi Pat, Thank you for sharing your feedback! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Service excellent, just did not like the taste.”

Helpful Report

Posted 1 year ago

Hey there, Thank you for your review, although we're sorry to hear you didn't like the taste. If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your review! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Simple to order delivery was prompt and made things easier for me as our local Morrisons would not always stock what I needed”

Helpful Report

Posted 1 year ago

Hi Julian, We're sorry to hear you couldn't always get the refills you needed in Morrisons, but thank you for sharing your feedback and review! If we can be of any hep then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Easy to order and”

Helpful Report

Posted 1 year ago

Hi William, Thank you for your review! Please let us know if we can help at all. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Good product”

Helpful Report

Posted 1 year ago

Hi Antonio, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Quick and easy site to use.Products arrived in good condition.”

Helpful Report

Posted 1 year ago

Hi Diana, Thank you so much for sharing your feedback, we're very glad to hear this! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Prompt delivery Thanks”

Helpful Report

Posted 1 year ago

Hi Joanne, We're happy to hear your order arrived in good time, thank you for your review. Best wishes, Amber @ OK Vape

Posted 1 year ago

“I have been using ok vape for quite a while now. Service and standard of their products are excellent. However, the loyalty scheme has been stopped in favour of more competitive pricing. As I spent a fair amount of money I found the scheme to be an excellent way of getting a discount. I do hope pricing in the future will help me continue to shop with them. Thanks”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you so much for your review, we're lad to hear you have been enjoying our products for some time! We appreciate the feedback regarding the prices. If there is anything we can help with then please don't hesitate to reach out to us. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Joined ok,1st order placed and delivered on time and in good order.will use again”

Helpful Report

Posted 1 year ago

Hi David, We're delighted to hear this, thank you for leaving your review! Please don't hesitate to reach out to us if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Very good service but disappointed about you cancelling the voucher system. Your goods are much more expensive now”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you for your review and feedback. If we can be of any help at then please don't hesitate to reach out to us. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Easy ordering and quick dispatch”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Great prices & fast service Have always used a different company before and came across OK vape when searching for new batteries when my normal supplier was out of stock. Will not go back to the old company now 😁”

Helpful Report

Posted 1 year ago

Hi Jackie, This is wonderful to hear, thank you for your positive feedback and kind comments! If we can ever be of any assistance then please don't hesitate to reach out. Best wishes, Amber @ OK Vape

Posted 1 year ago

“I found that some of the tips wont screw in to the battery section, in one box of refill tips two would not work, so i had two buy new battery holders.”

Helpful Report

Posted 1 year ago

Hi Pamela, Thank you for your review. We're very sorry to hear this - we maintain strict quality control measures but value each and every one of our customers and would never ignore any feedback. We recommend to replace these every 6-12 months depending on usage, however I will get in touch with you directly so we can take some further information and work with you to resolve this. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great service great product 👍”

Helpful Report

Posted 1 year ago

Hi Terry, We're delighted to read this, thank you for your review! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great service and quick delivery”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,144 reviews