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OK Vape Reviews

4.8 Rating 6,159 Reviews
95 %
of reviewers recommend OK Vape
4.8
Based on 6,159 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Super fast delivery and great flavours.
Helpful Report
Posted 1 year ago
Hi Sophie, We're delighted to hear this, thank you for your review! Best wishes, Amber @ OK Vape
Posted 1 year ago
No problem with order
Helpful Report
Posted 1 year ago
Hi Stephen, Thank you for your review, we're delighted to hear this. Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape
Posted 1 year ago
Batteries don’t last as long as they used to
Helpful Report
Posted 1 year ago
Hi Frances, Thank you for your review. We're very sorry to hear this - I can reassure you we have made no changes on how our products are manufactured and we continue to maintain strict quality control measures. Nevertheless, we value each and every one of our customers and would never ignore any feedback. I will get in touch with you directly so we can take some further information and work with you to resolve this. Kind regards, Amber @ OK Vape
Posted 1 year ago
Excellent service .Helpful lady on the phone when making your order.
Helpful Report
Posted 1 year ago
Hi Linda, Thank you very much for your review, we're glad to hear we were helpful over the phone 😊 If there is anything else we can help with then please let us know. Best wishes, Amber @ OK Vape
Posted 1 year ago
Been using Ok Vape for a long time ... recently getting rid of Kudos rewards was a bad idea and also fed up of things being constantly out of stock .. thinking of using a different vape i am sorry to say.
Helpful Report
Posted 1 year ago
Hi Erica, Thank you for sharing your thoughts and feedback. We would be very sorry to lose you as a customer; if there is anything we can help with then please let us know. Kind regards, Amber @ OK Vape
Posted 1 year ago
Excellent service, quick delivery, good quality product.
Helpful Report
Posted 1 year ago
Hi Susan, Thank you very much for your glowing review! If we can be of any help then please don't hesitate to reach out to us. Best wishes, Amber @ OK Vape
Posted 1 year ago
Usual great service however now the loyalty points have gone my monthly payment for my regular order has gone up £20 so I may need to start looking for alternative vapes 😭
Helpful Report
Posted 1 year ago
Hi Sharon, Thank you for your review and feedback. If we can help with anything else then please do get in touch. Best wishes, Amber @ OK Vape
Posted 1 year ago
The batteries are better than any other I havepurchased
Helpful Report
Posted 1 year ago
Hi Bernice, We're delighted to hear this, thank you for sharing! If we can be of any assistance, please don't hesitate to get in touch. Kind regards, Amber @ OK Vape
Posted 1 year ago
Brilliant quick delivery and great service if any problems.
Helpful Report
Posted 1 year ago
Hi Tracy-Ann, Thank you so much for taking the time to leave a review! As always, please don't hesitate to let us know if we can help. Best wishes, Amber @ OK Vape
Posted 1 year ago
Good product and quick delivery
Helpful Report
Posted 1 year ago
Hi Nigel, We're delighted to hear this, thank you for leaving a review! If we can be of any assistance, please get in touch. Best wishes, Amber @ OK Vape
Posted 1 year ago
Easy to order. Fast free delivery.
Helpful Report
Posted 1 year ago
Hi Geraldine, Thank you for sharing your review! Best wishes, Amber @ OK Vape
Posted 1 year ago
easy ordering, speedy delivery, very happy
Helpful Report
Posted 1 year ago
Hi Dorothy, This is great to hear, thank you for your review! Please let us know if we can be of assistance. Best wishes, Amber @ OK Vape
Posted 1 year ago
Good delivery. Good product
Helpful Report
Posted 1 year ago
Hi Beverly, Thank you for your feedback! If we can help at all then please get in touch. Kind regards, Amber @ OK Vape
Posted 1 year ago
Excellent service at a great price .
Helpful Report
Posted 1 year ago
Hey there, Thank you for your review! Best wishes, Amber @ OK Vape
Posted 1 year ago
Telephonist was very pleasant and extremely helpful. Goods delivered safely and all correct! Thankyou very much. Excellent service.
Helpful Report
Posted 1 year ago
Hi Daphne, This is lovely to hear, thank you so much for sharing your experience with us! Please let us know if we can help anything else. Kind regards, Amber @ OK Vape
Posted 1 year ago
Very expensive now. Can buy you’re product from third party suppliers much cheaper. Kudos points disappeared. Put back on after a transaction of £270 rather than offering to refund the difference. More and more of the cartridges are duds and don’t last nearly as long
Helpful Report
Posted 1 year ago
Hi Ron, We appreciate your feedback and have discussed this with you via customer service. Please let us know if there is anything else we can help with. Kind regards, Amber @ OK Vape
Posted 1 year ago
Recently purchased 2 x starter kits but one of the battery e cigs has stopped working after 2 weeks so am a bit disappointed
Helpful Report
Posted 1 year ago
Hi Stephen, Thank you for your review. We are very sorry to hear this and I have got in touch directly to resolve this with you. Best wishes, Amber @ OK Vape
Posted 1 year ago
Great product, easy to use online service and delivery is fast
Helpful Report
Posted 1 year ago
Hi Jason, Thank you for your review, we're delighted to hear this! Best wishes, Amber @ OK Vape
Posted 1 year ago
Excellent product, just wish they would use delivery other than Royal Mail ( not reliable in their delivery service !!
Helpful Report
Posted 1 year ago
Hi Catherine, Many thanks for your review. We're sorry to hear it seems you have experienced delays in your deliveries, we also offer DPD for a low cost which you can select at the basket or checkout page. Please see here for further information: https://okvape.co.uk/delivery/ If we can be of any assistance then please let us know. Best wishes, Amber @ OK Vape
Posted 1 year ago
Always good value.waiting to see what offer will be given instead of kudos points
Helpful Report
Posted 1 year ago
Hi Pat, Thank you for sharing your feedback! Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape
Posted 1 year ago
OK Vape is rated 4.8 based on 6,159 reviews