OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value , good taste”

Helpful Report

Posted 4 months ago

Hi Kathleen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Was surprised to find I can buy the menthol 18g high vapes from my local Asda for the same price ! Thought it would be cheaper buying direct and in bulk. However the service is good.”

Helpful Report

Posted 4 months ago

Hi Leslie, Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. We hope that our service, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Glad I found you”

Helpful Report

Posted 4 months ago

Hi Pauline, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“The delivery from ordering to receiving was the usual high performance. What has not been clear was that to urder multiple battery replacemnts that orders for batteries on their own cannot be placed. This resulted in having to spend another £30. 00 or so, ontop of my original order. I have never noticed and cannot find this policy anywhere on the website. Please consider putting a Warning or Notfication which can be seen clearly after log in.”

Helpful Report

Posted 4 months ago

Hi Allister, Thank you for taking the time to leave us a review. We are so happy to hear that delivery was prompt! We do have a note on our batteries product pages stating; "If buying batteries, please ensure you have at least 1 pack of Cigalike e-cig refills in your cart.". Please feel free to get in touch with us if we can be of any further help. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Disappointed, brought 7 batteries. Put them on charge, all the lights went out but on of batteries dose not work so had to bin it”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for taking the time to leave your review. I'm sorry to hear that you are disappointed with our battery. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Normally I place an order and go with regular free shipping. Somehow, it usually arrives in my post box the next day. For my last order, I was very low on my chosen poison so I paid for guaranteed next day delivery. It arrived three days later. Go figure!”

Helpful Report

Posted 4 months ago

Hi Francis, Thank you for taking the time to leave us your feedback, we are sorry to hear about your experience. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. Please feel free to get in contact with us, and I can investigate further for you. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Great value and quick delivery”

Helpful Report

Posted 4 months ago

Hi Hazel, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“OK provide a brilliant service!”

Helpful Report

Posted 4 months ago

Hi Pete, We are really pleased to hear you're happy with our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Ordered 4 start up vape kits as I required new batteries. Unfortunatly one of the batteries doesn't work so disappointed.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to leave your review. I'm sorry to hear that you are disappointed with our battery. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Been using these for years, can’t buy them at my supermarket anymore so will be buying them from here quick delivery never had any problem very good product”

Helpful Report

Posted 4 months ago

Hi Ann, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very happy with product and service”

Helpful Report

Posted 4 months ago

Hi Steph, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Tgey could last longer.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback, please get in touch if we can be of any help! Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Excellent service, prompt delivery, great product.”

Helpful Report

Posted 4 months ago

Hi Patricia, Thank you for taking the time to leave us a review! We are delighted to hear that you are pleased with our customer service, delivery and products! If there is anything else I can help you with, please let me know. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“My husband has been trying to give up smoking for ages and we've cut down from 20 a day to 4 aday but now he has none just your product now he loves it. Thankyou”

Helpful Report

Posted 4 months ago

Hi Sue, Thank you for taking the time to share your success story with us. We are so happy for your husband, and we're glad to hear our products have helped him! If there is anything we can help with, please feel free to contact us. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“very nice vapes similar shape to ciggies however, the bundles made me spend so much lol and I had to refund it all. :3”

Helpful Report

Posted 4 months ago

Hi Kat, Thank you for taking the time to leave us a review! We really appreciate the feedback regarding the prices, I will pass this on to the relevant teams. We're glad to hear you think our product is great, we hope to see an order from you in the future! If there is anything we can help you with, please do let us know. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Great value, fantastic service, 5 stars all round.”

Helpful Report

Posted 4 months ago

Hi Maxine, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“I like it!!!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Impressed: The more powerful cigalike (10-motives) style batteries are a real boon at a VERY good price. Regulations have it that I had to buy a pack of refills for the batteries to be sent by post which was free. They are cheaper and better than those I've bought elsewhere tasting far more tobacco-like (which I prefer compared with fancy flavours). The service is excellent. I ordered by phone and they came very promptly. I'll be shifting my vape purchases over to this outlet in future.”

Helpful Report

Posted 4 months ago

Hi Ivor, We are thrilled to hear that you are impressed with our products, pricing, and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Good value and received very quickly”

Helpful Report

Posted 4 months ago

Hi Pat, We're very glad to hear that delivery was prompt and that you feel we are good value, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“I order they are the besr”

Helpful Report

Posted 4 months ago

Hi Jacqui, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 6,060 reviews