OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your help on telephone call My purchase came quickly”

Helpful Report

Posted 7 months ago

Hi June, We are delighted to hear this, thank you for taking a moment to share your experience with us. It's great to hear that your order was with you promptly. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“These are the only vapes I love,”

Helpful Report

Posted 7 months ago

Hi Angela, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please reach out to us if there is anything we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“As usual, package was delivered within 48 hours and well packed. Cannot fault them in any way and will continue to use OKVape. I have recommended them to various people as they were intrigued by the cigarette shape and at first glance thought it was a normal one until they saw the blue LED glow. I would still prefer the LED on the 280mAh battery to be orange and the 180mAh to be blue but that is a personal preference.”

Helpful Report

Posted 7 months ago

Hi Richard, We are delighted to hear this; your feedback is very appreciated! I will be sure to pass your comments on to the relevant team. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“Top marks from start to finish”

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Posted 7 months ago

Hi Anne, That is great to hear, thank you very much for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“I haven't had any problem with OK VAPE The product I purchase is really good. Orders are delivered very quickly. I used to purchase goods in Asda's but have no idea why that stopped.”

Helpful Report

Posted 7 months ago

Hi There, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our delivery too. I can reassure you our refills are still available in Asda, there is just a slight change to the location of the products. When looking to purchase, ask the staff member serving you on the Kiosk to get the refills you would like from within the drawer behind the desk. Please reach out to us if there is anything further we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“More descretion on packageing . Otherwise service is good”

Helpful Report

Posted 7 months ago

Hi Diane, Thank you for taking the time to leave us your review and feedback, we appreciate it and will ensure it gets passed on to the relevant team. If you would ever like your order placed in a plain white jiffy bag, please either email us with your order number as soon as possible after the order or please call us to place your order and request a white jiffy bag for packaging and we will be more than happy to do that for you. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“Great service from ordering to receiving.”

Helpful Report

Posted 7 months ago

Hi J, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you were happy with the service provided from the service from ordering to delivery! If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Bleu @ OK Vape

Posted 7 months ago

“Very good ordering system and delivery”

Helpful Report

Posted 7 months ago

Hi Liz, Thank you so much for sharing your experience of ordering from us, it is great to hear delivery was prompt too! If we can be of any assistance, please feel free to get in contact. Kind regards, Bleu @ OK Vape

Posted 7 months ago

“First class service”

Helpful Report

Posted 7 months ago

Hi Emmanuel, That is great to hear, thank you for leaving us your review! If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“Good e cig, works well Advertised as being compatible with 10 motives, they do connect but do not work together”

Helpful Report

Posted 7 months ago

Hi Sam, Thank you for your review. We’re really sorry to hear you have recently encountered issues with our products. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

Hi Vanessa, We are delighted to hear this; your feedback is very appreciated! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“Great product, great service, couldn't ask for more.”

Helpful Report

Posted 7 months ago

Hi Paul, We are thrilled to hear you have been enjoying our products and our service! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 7 months ago

“Easy to order, great value and quick delivery”

Helpful Report

Posted 7 months ago

Hi Elsa, We are delighted to hear this, thank you for taking a moment to leave us your review and lovely feedback. If you have any queries or need any assistance please don't hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“A great product, at a reasonable price and great service. Need I say more? AAA+”

Helpful Report

Posted 8 months ago

Hi Andrew, Thank you so much for your kind words, we're delighted to hear that you've had positive experiences with us and our products. We really appreciate you taking the time to leave us your review! If you need any assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Bleu @ OK Vape

Posted 7 months ago

“Very easy to order online prompt delivery within a couple of days, good value for money.”

Helpful Report

Posted 8 months ago

Hi There, It is great to hear that you found the ordering process straightforward and delivery prompt, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Bleu @ OK Vape

Posted 7 months ago

“Good product and good service.”

Helpful Report

Posted 8 months ago

Hi David, We are very glad to hear that you've been enjoying our product and the service we provide! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“They are O.K getting used to them after having Motives for quite a few years. My problem is the bateries I have seven of them and only two seem to be working ? A couple not working I have only had for about two weeks ! Has anyone else repoted this ? Apart from that Thank you your prompt service .”

Helpful Report

Posted 8 months ago

Hi There, Thank you for taking the time to leave us your review. We are really sorry to hear that you have encountered some issues with our batteries. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 7 months ago

“Excellent company.speedy delivery”

Helpful Report

Posted 8 months ago

Hi Westanya, We genuinely appreciate you taking the time to leave us your review, it is great to hear that your delivery was prompt! If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Bleu @ OK Vape

Posted 7 months ago

“Easy to order and generally prompt delivery”

Helpful Report

Posted 8 months ago

Hi Noelle, Thank you so much for sharing your experience of ordering from us! It is great to hear that you are satisfied with the speed of our delivery. Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 7 months ago

“Excellent service, as always.”

Helpful Report

Posted 8 months ago

Hi There, Thank you for taking the time to leave us your review and positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 7 months ago

OK Vape is rated 4.8 based on 6,060 reviews