OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a customer with okvape for many years and have always received good service and good quality items from them. Only once had an issue with postage but this was very quickly resolved. Brilliant service thank you x”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you for taking the time to leave a review! We're so happy to hear you continue to be happy with our customer service and our products. Thank you for sharing your experience with us, I'm glad to hear we resolved your issue and I hope we can help you again soon! Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Not a good replacement for 10 motives as promised , taste nothing like them”

Helpful Report

Posted 4 months ago

Hi Rachel, Thank you for taking the time to leave a review. We're sorry to hear that you are disappointed with our 10 Motives alternative. Just to clarify, we are a different company therefore we do not make the same product, we simply offer an alternative option. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Great product fast delivery only thing is I don’t seem to get the kudos rewards anymore??”

Helpful Report

Posted 4 months ago

Hi Angela, Thank you for taking the time to leave us a review! We are delighted to hear you are enjoying our products and that delivery was prompt. Unfortunately, Kudos points were discontinued in October 2023. We did send out an email at the time, if you would like me to resend the email, please get in contact with me via email. Kind regards, Ashley@ OK Vape

Posted 4 months ago

“Very good will buy again”

Helpful Report

Posted 4 months ago

Hi Lorna, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“OK vapes are Brilliant - their delivery time is second to none & customer service wonderful 👏”

Helpful Report

Posted 4 months ago

Hi Ronald, We are really pleased to hear you've been enjoying our products, service and delivery speed! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Product very good, delivery prompt.”

Helpful Report

Posted 4 months ago

Hi Elaine, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Easy ordering and delivery process”

Helpful Report

Posted 4 months ago

Hi Ingrid, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Your replacement batteries for Ten Motives do not hold their charge - or are showing as fully charged when they are as flat as a pancake - extremely disappointed and dissatisfied.”

Helpful Report

Posted 4 months ago

Hi Maggi, Thank you for taking the time to leave your review. I'm sorry to hear that your vape is not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me via email, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Always happy with the service. Can't fault it”

Helpful Report

Posted 4 months ago

Hi Patricia, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Bought cigalike kit and 2 packs of refills- menthol &tobacco. Complete waste of money. No puff, no flavour.”

Helpful Report

Posted 4 months ago

Hi Diana, Thank you for your review. We are so sorry to hear you have experienced an issue with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Please get in touch with me directly so we can get further information. Kind Regards, Ashley @ Ok Vape

Posted 4 months ago

“Delighted with length of time vapes last. Service very good and strength suits me. Many thanks.”

Helpful Report

Posted 4 months ago

Hi Elizabeth, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Ordering is as easy as ever also arrived very quickly”

Helpful Report

Posted 4 months ago

Hi Matthew, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Easy to order and quick delivery, no complaints ☺️”

Helpful Report

Posted 4 months ago

Hi Angela, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“I've been using the 12mg menthol refills for e cigarette for a while now and find them very easy and very pleased with them. I find 20mg too harsh so fabulous I can use a lower dose and then work towards zero eventually. Super quick delivery. Morrisons no longer stock these but with quick delivery its no problem. Great product great service.”

Helpful Report

Posted 4 months ago

Hi Abby, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“I’ve smoked these for about 5years but when I went to 3shops they didn’t have any in”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for taking the time to leave us a review! We are so happy to hear you enjoy our products. Our products can be found in Asda and Morrisons however, it is up to the Supermarket to decide if they want to stock certain items. Please get in contact with us if you have any questions! Kind regards, Ashley @ OK Vape

Posted 4 months ago

“PROMPT THANK YOU”

Helpful Report

Posted 4 months ago

Hi Philip, Thank you for taking the time to leave us a review. We are so happy to hear that the delivery was prompt! Please let us know if there is anything we can help you with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Excellent service this time and thank you for the voucher because of the awful service from the previous order when we decided to shop elsewhere. Keep up the good service and keep customers happy. Thank you”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for taking the time to leave us a review! We're delighted to hear your experience with us this time was better than previous occasions. Please let us know if there's anything we can do to help you! Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Always prirotity”

Helpful Report

Posted 4 months ago

Hi Hazel, Thank you for taking the time to leave us a review! Please let us know if we can help you at all in any way. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“I had been looking for a solution for moving from vapes to e cigarette but was having a problem with finding some where I could purchase them so I went on the internet and found your site so I thought I’d give it a try and that is the end of my story, I now don’t need anyone else as you meet all my needs and more. Thank you (A life member)”

Helpful Report

Posted 4 months ago

Hi Dave, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Very helpfull with my order. Very pleasant.”

Helpful Report

Posted 4 months ago

Hi Lorraine, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 6,060 reviews