OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and the items arrived as described . The vapes are good and easy to use . Only four stars because of delivery . Ordered on a monday , arrived on friday . A little slow in today's market .”

Helpful Report

Posted 3 months ago

Hi Daniel, Thank you for taking the time to leave us a review, we really appreciate all feedback! As your order was placed after 2pm, unfortunately your order was not collected until the following day. We offer a few faster delivery services, more information can be found here: https://okvape.co.uk/delivery/ Kind regards, Ashley @ OK Vape

Posted 3 months ago

“The battery part of vape great but the menthol e - cig refills were horrible I couldn't use them .i currently use menthol motives and have heard they are supposed to be finishing soon and ok vape is the replacement.”

Helpful Report

Posted 3 months ago

Hi Petina, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our refills. While we are compatible with 10 Motives, our products are different as it is our own brand. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Ashley @ OK Vape

Posted 3 months ago

“Hello, I have used your product for a number of years now, always been satisfied but I noticed the last 12 packs I got did not last as long as previous ones, have you reduced the product in some way. Thanks Brian”

Helpful Report

Posted 4 months ago

Hi Brian, Thank you for your review. We are so sorry to hear you have experienced a few issues with your refills, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Ashley @ Ok Vape

Posted 3 months ago

“All is well though they do not seem to last for as many puffs as before”

Helpful Report

Posted 4 months ago

Hi Valerie, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. Please get in touch directly with me via email or telephone. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“I have bought quite a few products from ok vape and in the main the service is very good and the products are of high quality.”

Helpful Report

Posted 4 months ago

Hi Robert, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very good service.”

Helpful Report

Posted 4 months ago

Hi Barbara, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“No complaints about OK Vape. Good delivery times. Will continue to use them”

Helpful Report

Posted 4 months ago

Hi Linda, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Morning All, Great service at a good price. The only downside are the batteries, 2 of which NO longer take or hold a charge. I have spare batteries from old stock that are keeping me going. Thanks John”

Helpful Report

Posted 5 months ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. We're sorry to hear that our products didn't meet your expectations, we understand how frustrating this can be. Please get in touch if you need any assistance. Kind Regards, Kimberley @ OK Vape

Posted 4 months ago

“I've been buying OK Vape cartomisers for a few years now and I have been very satisfied with the quality the fast delivery. However I bought 3 E Cig batteries at the same time but they don't last as long between charging as previous ones I have bought.”

Helpful Report

Posted 5 months ago

Hi Nigel, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. I'm sorry to hear that the batteries you recently bought are not up to our usual standards, please feel free to get in touch with us and we will be more than happy to help you! Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“Was surprised to find I can buy the menthol 18g high vapes from my local Asda for the same price ! Thought it would be cheaper buying direct and in bulk. However the service is good.”

Helpful Report

Posted 5 months ago

Hi Leslie, Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. We hope that our service, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“very nice vapes similar shape to ciggies however, the bundles made me spend so much lol and I had to refund it all. :3”

Helpful Report

Posted 6 months ago

Hi Kat, Thank you for taking the time to leave us a review! We really appreciate the feedback regarding the prices, I will pass this on to the relevant teams. We're glad to hear you think our product is great, we hope to see an order from you in the future! If there is anything we can help you with, please do let us know. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Great service”

Helpful Report

Posted 6 months ago

Hi Nancy, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Good price and quick service but the refills don't last very long”

Helpful Report

Posted 6 months ago

Hi Amanda, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. We're sorry to hear the refills don't last as long as you would like. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“As an x smoker ok ape has been a life saver fo me”

Helpful Report

Posted 6 months ago

Hi Jocelyn, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Responsive and interactive service very good product.”

Helpful Report

Posted 6 months ago

Hi Khalid, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Delivered well packed an very promptly Batteries excellent and fully compatible with Motive cartridges and chargers Disappointed with flavour and smell of cartridges. Reminiscent of pipe tobacco. Will try the golden variety next as people who didn’t notice Motive “vaping” complained about the smell of the OK ones Overall good product but seriously let down by taste and smell of cartridges”

Helpful Report

Posted 7 months ago

Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations, I will contact you by email to look into this issue further. Best Wishes, Alison @ OK Vape

Posted 6 months ago

“Excellent all goods arrived on time! Good value!”

Helpful Report

Posted 7 months ago

We are delighted to hear this; your feedback is very much appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 7 months ago

“not too dear and is worth it”

Helpful Report

Posted 7 months ago

Good afternoon Philip, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Alison @ OK Vape

Posted 7 months ago

“As always it’s an excellent service/product with fast delivery. Never disappointed. My only niggle is since you took aaay the kudos points system”

Helpful Report

Posted 7 months ago

Good afternoon Michelle, We are really pleased to hear you are pleased with our products and service, thank you for leaving a review. If there is anything we can help with, please do let us know. Best wishes, Alison @ OK Vape

Posted 7 months ago

“Very good support for giving up smoking”

Helpful Report

Posted 8 months ago

Good afternoon John, We are very happy to hear this, it is great to hear! Thank you for taking the time to leave us a review - if we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 7 months ago

OK Vape is rated 4.8 based on 6,159 reviews