OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 5,937 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 5,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So similar to my menthol cigarettes. Less messy. No dirty ashtrays. So much cheaper. I have recommended them to a friend.”

Helpful Report

Posted 6 days ago

Hi Helen, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 20 hours ago

“Great products at great prices”

Helpful Report

Posted 6 days ago

Hi Kim, We are thrilled to hear that you continue to be satisfied with our products and pricing. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 20 hours ago

“Arrived on time thank you”

Helpful Report

Posted 6 days ago

Hi Sarah, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 20 hours ago

“Great value for money and just as good as more expensive brands”

Helpful Report

Posted 6 days ago

Hi Debra, We really appreciate your feedback and are very glad to hear that you've enjoyed our products! Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 20 hours ago

“Would love some discount vouchers plz”

Helpful Report

Posted 1 week ago

Hi there, Thank you for taking the time to leave us a review. Unfortunately, we do not currently have any discount codes available. Please keep an eye on your inbox as we do send out great deals from time to time! As well as this, we do offer great savings when purchasing a multibuy deal. If there is anything else I can help you with, please do let me know. Kind regards, Ashley @ OK Vape

Posted 20 hours ago

“Excellent service and very quick on delivery”

Helpful Report

Posted 1 week ago

Hi Stan, We are thrilled to hear that you continue to be satisfied with our service and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 20 hours ago

“Always delighted with the service Would recommend the Company to anyone”

Helpful Report

Posted 1 week ago

Hi Michael, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 20 hours ago

“product is very good and competively priced”

Helpful Report

Posted 1 week ago

Hi Marie, We really appreciate your feedback and are very glad to hear that you've enjoyed our products! Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 20 hours ago

“Excellent service”

Helpful Report

Posted 1 week ago

Hi there, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 20 hours ago

“Paid for & ordered Two USB plugs but only received One.? Starter Pack contained 2 medium filters instead of one high, one medium. Poor quality control.”

Helpful Report

Posted 1 week ago

Hi Alison, We are very sorry to hear that you had items missing from your order, I will contact you directly via to get this resolved for you. We sincerely apologize for any inconvenience caused, If there's anything else we can do to assist you further or if you have any questions, please don't hesitate to reach out. Kind Regards, Ashley @ OK Vape

Posted 21 hours ago

“Great price but I find the menthol just a bit too sharp in taste compared to my emotive brand.”

Helpful Report

Posted 1 week ago

Hi Kim, Thank you for taking the time to leave us a review and for your positive feedback! As we are our own brand, the flavours will taste slightly different. However, I have made a log of your comment! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 21 hours ago

“Superb products - and a category that also applies to the customer service I have experienced - Top in all aspects - well done all - Best Jules.”

Helpful Report

Posted 1 week ago

Hi Jules, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 21 hours ago

“I was very impressed with how quick my order arrived. Everything was great. Thank you.”

Helpful Report

Posted 1 week ago

Hi Janice, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 21 hours ago

“Quick delivery exactly as I orderwd”

Helpful Report

Posted 1 week ago

Hi Sylvia, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch! Best Wishes, Ashley @ OK Vape

Posted 21 hours ago

“Quick delivery good service”

Helpful Report

Posted 1 week ago

Hi Jo, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 21 hours ago

“This company is super friendly and professional. Courteous emails updating on despatch , delivery and tracking, along with fast delivery… always reliable so we’re really happy.”

Helpful Report

Posted 1 week ago

Hi Louise, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 21 hours ago

“Very quick service happy customer”

Helpful Report

Posted 1 week ago

Hi Alison, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 21 hours ago

“Arrived very quickly. Worked well a few times. Unfortunately it has stopped working although fully charged, very disappointed”

Helpful Report

Posted 2 weeks ago

Hi Patricia, Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Best Wishes, Ashley @ OK Vape

Posted 21 hours ago

“Rapid delivery”

Helpful Report

Posted 2 weeks ago

Hi Peter, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations! Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 21 hours ago

“Excellent service quick delivery thanks”

Helpful Report

Posted 2 weeks ago

Hi Colin, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 21 hours ago

OK Vape is rated 4.8 based on 5,937 reviews